Holiday Cottages In Port Isaac

Reviews

What our customers say about their holidays

• Amanda - Verified booking

  Nice big property with amenities.

  Everything we needed, including lovely linen and towels. I was very glad to see these are now provided. Good location and nice to have a garden. Parking difficult on driveway due to raised kerb and driveway ledge - when we tried to park on this to keep the cul-de-sac clear, the car grounded on the driveway and so had to park on the road. Neighbours were very understanding and accepting thankfully. There is confusion with regard to information for this property - Sykes Cottages give different details to the John Bray holiday let company, who also appear to look after the property e.g. whether there is linen/ towels available and the time of departure on the final day i.e. Sykes state 9.30am and information in the Cottage from Bray states 9.00am. Information needs to be made consistent to avoid worry and confusion; I was worried the time prior to our holiday and journey down as to whether we would arrive and there would be no linen provided due to the confused information. We would also comment that we had felt the Sykes 9.30 departure was early and so even more suprised to see the Bray information stating a 9.00am departure. This is a very early departure for the final day; we rent holiday accommodation frequently and the departure time is usually a far more reasonable 10.00am. The information states this is to meet Covid regulations, but we do feel this is no longer a valid reasoning. Pre-covid procedures for cleaning should have been at a standard where a 10.00 am departure and 4.00pm arrival is adequate time for property preparation.

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• Amanda - Verified booking

  Nice big property with amenities.

  Everything we needed, including lovely linen and towels. I was very glad to see these are now provided. Good location and nice to have a garden. Parking difficult on driveway due to raised kerb and driveway ledge - when we tried to park on this to keep the cul-de-sac clear, the car grounded on the driveway and so had to park on the road. Neighbours were very understanding and accepting thankfully. There is confusion with regard to information for this property - Sykes Cottages give different details to the John Bray holiday let company, who also appear to look after the property e.g. whether there is linen/ towels available and the time of departure on the final day i.e. Sykes state 9.30am and information in the Cottage from Bray states 9.00am. Information needs to be made consistent to avoid worry and confusion; I was worried the time prior to our holiday and journey down as to whether we would arrive and there would be no linen provided due to the confused information. We would also comment that we had felt the Sykes 9.30 departure was early and so even more suprised to see the Bray information stating a 9.00am departure. This is a very early departure for the final day; we rent holiday accommodation frequently and the departure time is usually a far more reasonable 10.00am. The information states this is to meet Covid regulations, but we do feel this is no longer a valid reasoning. Pre-covid procedures for cleaning should have been at a standard where a 10.00 am departure and 4.00pm arrival is adequate time for property preparation.

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• Sarah - Verified booking

  We were extremely disappointed when we arrived at the property, it was filthy.

  There were old cobwebs all around the doorframe and key safe, upon entering the property we were greeted with a musty smell and we were disgusted to find trodden in crisps still in the carpet of the twin bedroom, dust in the kitchen and chewing gum stuck on the bunk beds. After spending an hour cleaning it, we were able to unpack and settle in. This is when we discovered the broken shower. The property is advertised as having a shower over the bath, however this is a shower head attached to the tap, with a broken holder. You are not able to stand to take a shower or use it due to it being broken. The property is in some dire neeed of modernization and general upkeep. The kitchen does however have a good stock of equipment and the washing machine is very handy. After reporting these issues to Sykes, I was called by an agent who offered to send a cleaner which would have been useless as I had already cleaned up the mess. I was also asked if I would have been happy for the shower to be fixed to which we agreed, however this did not materialize due to waiting for a part. This problem could have easily been fixed by a trip to Screwfix!! The location of this property is it's saving grace. It is a short walk down into Port Isaac and is a good base for exploring the surrounding area.

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• Darren - Verified booking

  We had lovely stay in Bre Cottage.

  Location is fantastic to enjoy the wonders of beautiful Port Isaac. There were a few things that we a little disappointing unfortunately:- - Only one bin bag provided so we had to purchase more - Only 1 toilet roll provide which meant we had to purchase more on our day of arrival (not ideal) - The main bathroom could benefit from a blind for privacy - The allocated parking space is difficult to find. Luckily the estate agents who own the property were open on our arrival and they very kindly drove us to the parking spot which was a really nice touch. We would suggest offering the location through the app 'what three word' as this would assist greatly - Cottage information pack states that recycling is not available whereas we worked out that it is actually available in the bins provided - It would be helpful if there were clearer instruction as to the the laundry room. It took us a while to work out that it is external room access from a separate outside door - Slightly disappointing that there was no welcome pack i.e. a pint of milk in the fridge would have been nice

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• Dorota - Verified booking

  We had a pleasant experience and enjoyed our time in Sea Horses cottage with our dogs.

  Here are a few things we wanted to mention: We found the cottage to be cozy, clean, and nicely decorated. The lovely fireplace was a great addition and provided a cozy atmosphere for us to relax in the evenings. However, we did encounter a few challenges during our stay. locating the cottage was a bit difficult as it situated at the end of the street so direction could say this. We followed the house numbers, but it took us some time to find the right place. Additionally, we were unable to drive up to the cottage, to unload our stuff ( anything like Q7 size won't go there ). We found the check-out time of 9:30 AM to be quite early, especially when considering the tasks involved before leaving. We needed to take the dogs for a walk, retrieve the car from car park, load it with our belongings, strip the beds and clean the cottage. This left us with no time for a morning coffee or breakfast. Despite these minor inconveniences, we still had a pleasant stay and enjoyed the overall experience. Thank you for providing a cozy and clean cottage for us and our dogs to enjoy.

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