Isle of Wight Holiday Cottages

Reviews

What our customers say about their holidays

• Carol - Verified booking

  Things we loved: Location is fantastic.

  The equipment in the house was excellent, everything you need is there including a lovely welcome pack for immediate needs (eggs. Bread, milk etc) everything has been thought of and provided. The hosts are really warm and welcoming. There was a problem with the gate and Vicki rang to say it was broken as she was concerned about security and our dog (which wasn’t a problem for us) We also had a problem with lights failing and they immediately tried to fix but the bathroom only had a mirror light which made it difficult but these things can’t be helped. Things we didn’t love: Exterior/gardens is really nothing like the advert photos which show a neat and tidy garden. The grass hadn’t been cut and the garden was quite overgrown. The lovely little courtyard looks pristine and tidy and would have been lovely to sit out in but again, nothing like the advert photos. Definitely needs some maintenance and tlc. We found the bed to be small for us (double bed) and the memory foam mattresses weren’t very comfortable (but that’s our preferences and might be fine for others) We also had to spend half an hour removing an amount of cobwebs. (Our dogs toy went under a table in the hallway and it had to be washed because of the amount of dust and cobwebs) The one thing that bothered us more than anything was we had taken some of our own glasses etc from home to use and when we reported the lights being broken whoever came in broke one of our glasses and threw the broken glass in the recycling bin with no note or message saying (apologising?) about the broken glass and that to be careful it was in the bin bag. We also found two large chunks of broken glass just under the cooker but sticking out a little bit that we noticed them, with some smaller fragments which had obviously been missed when getting our broken glass up. We have a dog and she could have cut herself. (Also there was a dirty cloth left on a chair along with a bowl of dirty water in the sink. A small annoyance but along with breaking our glass and not letting us know just added to it) We are saddened about these things as we had a great week on the island but feel it’s the right thing to do to write them down as this is our experience.

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• Emmajane - Verified booking

  We really loved the Old Kitchens and were super impressed by the enormity of the work you did to restore the building and make it what it is again today.

  There were only 2 nice to haves and 1 must have for us. Nice to haves a sieve in the kitchen and a shaver and toothbrush charge point somewhere doesnt have to be in the bathroom but would be handy to have somewhere. Must have for us slightly higher fencing at the rear and lefthand corner of the property. Our long legged dog found it very interesting round the back there and we couldnt take our eyes off him when he was round the back because the wire fence was quite low. The cat that lived in the house down the drive was a great enticement LOL. And I can only imagine campers other dogs and outdoor food smells might be too much for our dog to resist come the camping months coming from the campsite next door. So we wouldn't be able to risk coming back in the summer, which is a shame, because we loved the spot so much, we would most certainly be tempted otherwise. Another winter stay would be lovely though. The wood burner was wonderful when it got going which was super easy. And although the TV chromecast didnt work for us for whatever reason the kids were happy with their laptops in their bedroom and we were happy with just watching the fire. Simple pleasures. The sunset through the gap in the trees was a delight. All in all a top location and a top holiday let. Thank you so much for all your work to make this place happen.

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• Blair - Verified booking

  We enjoyed staying at The Old Kitchens.

  It's close to many beautiful views. It's only a short (uphill) walk to Tennyson Down and the Celtic cross landmark; it's also perhaps an hour's walk across the downs to The Needles (or a 30 minute run if so inclined). It takes approximately 30 minutes to walk to Freshwater town centre for supplies (coop) or a 5 minute drive. We couldn't fault the accommodation. It was clean. It had all the amenities one could ask for, eg washing machine, dishwasher, microwave, cooker. There was WiFi and the TV was smart so in the evenings we could light a nice warm fire (in the wood burner) and watch catch-up TV on iPlayer, YouTube and Netflix. The building is a conversion and has a lot of character (there are some photos of the what it looked like before available). One minor downside is that the main lounge area is very large and tricky to heat. That said, the owners will pop by and adjust the heating to make more comfortable if required. A personal thing for us is that the main bedroom is quite far from the twin room where we set up a cot for our baby; although it wasn't completely out of earshot we felt more comfortable with one of us staying in the same room overnight. I expect the distance of the two bedrooms becomes more of a benefit when the kids get older; so I expect we'll be visiting again hopefully in a couple of year's time.

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• Helen - Verified booking

  We had a wonderful week at The Old Kitchens.

  A very different place to stay, the Lounge was out of this world, Bedrooms and Shower Room was just perfect too. The kitchen was in another world as well, every appliance and utensil you could possible need was there. We loved sitting at the bench/Island having our breakfast! The Highdown Pub just a few minutes down the Lane was heaven, lovely people, food great and the garden was secluded. Just across the road from there was the first class Camp Site and shop where you can pick up the things you had forgotten to bring. Also an outside area for Coffee/tea. The only down side to the Kitchens was the lack of heating in the Lounge, only two small heaters, not enough to heat such a large room. These only came on in the morning and evening. Also a Log/Coal burner which didn’t work too well. We unfortunately arrived in May and the weather was very mixed, Rain & Sun and very cold. I spent watching the Coronation with a blanket round me to keep warm! We never saw the Foxes, Badges and Bats, they must have been in their cosy habitat! We did see one Pigeon and a rabbit thou! But the views were magnificent. Loads of walks and places to visit, our favourite was Yarmouth, just a few miles up the road. The Waterfront Restaurants were very expensive but ok for a treat.

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• Nicky - Verified booking

  This is a beautiful, if expensive, holiday cottage.

  However, I was EXTREMELY ANNOYED when I arrived and the floor of the double bedroom was soaking wet. The window has obviously been left open by the previous tenant; when we arrived all windows were closed. The cleaner must have known about the floor and I contacted the owner that afternoon. Nothing was done or said. For the first few nights I was stepping out of bed onto a WET floor, which then remained damp for a few days with a damp smell appearing. Had this been a hotel I would have been re- roomed. I’m very disappointed that nothing was done and no compensation offered. This is unacceptable in a cottage costing over £1000. Sykes were very helpful but sadly the owner was not interested. Other smaller comments are that the App said there was hot tub and their wasn’t; the clothes airer was broken and whoever thought it was a good idea to put a full length mirror on the bathroom door directly opposite the toilet clearly didn’t sit on the toilet! I have used Sykes many times and had some lovely cottages but this one and the owner need to revisit customer service sadly.

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