Isle of Wight Holiday Cottages

Reviews

What our customers say about their holidays

• Marcus - Verified booking

  It was difficult to get hold of you on the phone following the booking confirmation.

  We had some questions about the property. You ignored our e mail asking the same questions and the owner ignore our letter sent to the property. The propertywas ok and the location was excellent, the best thing about it was the garden. The household rubbish remained at the property for the whole time we were there causing a fly problem. When we arrived both the bins were overflowing and there were other bags placed by the sides. We had nowhere to put our refuse. The double beds were small and uncomfortable and the edges of the mattresses sank when you got in. The decisdion to withdraw the BBQ and towels at short notice was just a money saving ploy on behalf of the owner, using Covid 19 as the excuse. Notice of the fact that the dog had to stay in the scullery or the garden all the time or we had to book him into a kennels was given 72 hours before we arrived. The table in the garden was not large enough to seat six let alone eight and there were only four upright chairs. Luckily we had enquired about chairs and as the answere was ambiguous, we brought two camping chairs which enabled us to eat outside. We bought a new BBQ and brought this with us. The kitchen was easy to prepare meals in and everything worked. The washing and drying facilities in the laundry room also functioned but we discovered a massive build up of fluff in the dryer filter( which had clearly never been emptied) This was a fire waiting to happen. There was nothing in the publicity to suggest that you had to duck under every doorway or which there were many. If this property is to be advertised for 8 people then it needs to be stocked and furnished for 8 .Althought there were leaflets about the local area, there was no information about where the nearest shop was etc.Only a brief mention about a pub a short walk up the road. We have stayed at many properties on the IOW and this one failed to meet our expectations.

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• Julie - Verified booking

  What a beautiful location and cottage.

  The views are amazing to wake up to every day especially as the sun shone for us! The dog loved the garden and all the smells each morning plus the many walks directly from the cottage through Freemantle Gate. We saw lots of visitors every day going through, one even ended up in the garden as didn't realise where they should be going. The cottage itself is much bigger than I expected with a well equipped kitchen, fairly comfy sofas, lovely soft bed, excellent shower and masses of light. We could've done with more than 1.5 toilet rolls, 1 sheet of kitchen roll and only 1 tea towel but not a massive issue. The upstairs is really warm so we opened up the windows every time we were home. The gardener came on our last day and cut the grass which made it look even prettier. I loved this cottage and the peaceful feel and even missed it when we went onto our next cottage in the New Forest! Filling some of the potholes and repairing the massive "ledge" on the road between the gate and the car park for Freemantle House would be appreciated as I scraped my car every time. Also, better directions/sign posts as we ended up somewhere completely different twice whilst finding the property. Luckily it was daylight. After that though, we felt like Lords of the Manor approaching the cottage every day!! Just beautiful :)

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• Andrew - Verified booking

  We holiday on the Isle of Wight every year, have done so for more than two decades and this is one of the finest cottages on the Island.

  We first found it during lockdown, when we wanted somewhere quiet - and that's what you get by the bucket load here, peace and quiet! You also get a very well equipped and comfortable place to stay in a glorious location. There are cyclists and walkers doing the Worsley Trail plus the odd horse rider, but mostly they don't disturb you. The cottage is clean and well presented - although I'm personally not a fan of artificial hanging baskets :) ! My only very minor niggle is the lack of a shower caddy and a grab rail in the bath, although the power shower is a big plus. There's a well-equipped kitchen and we can very much recommend staying in for the evening and just watching the wildlife. Red squirrel, green woodpecker and from the late afternoon the buzzards emerging from the copse and circling the fields. But beware - if you leave the door open after dusk keep a glass and a piece of card handy - two nights running we were visited by hornets! Highly recommended place to stay and already booked for next year.

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• Tracey - Verified booking

  We expected this time of year unsettled weather as I used to live on the island.

  The briddle path is used frequently even in bad weather and it was lovely seeing all walks of life passing by. But some of the potholes were really bad,so maybe just check some and if they can be filled in if needed in best way possible that would help cars for renters immensely. It was in need of a deep clean in areas. Especially the kitchen. And bath and shower door didn't look good. I did my best with what was there to clean it. Maybe also leave more cleaning products for renters to use when on a stay. And plenty of bags for rubbish and recycle luckily we travel with spares. Sofas are a bit tired but still comfy. The bedrooms were roomy and comfortable and even in bad weather still lovely views. The place is well equipped and great to let the dog have a run around in the enclosed garden. And so peaceful and quietLovely touch welcome pack partner loved the wine after a long journey. Couldn't leave a message as no book left to thank James for otherwise a lovely stay in Freemantle.

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• David - Verified booking

  Hi Sharon, I thought my daughter Tegan had done the review on the train The Pepper Pot Retreat is a well appointed, good sized holiday home.

  It is situated along a very quiet private road with access to beautiful walks, not far from the Retreat, up the private road. Your hosts Sharon and John are very welcoming and knowledgeable of the local area. They live onsite, so are not far away should you need anything. Sharon has a treatment room on site offering many services from hair cuts to full body massages, we had the relaxing massages, which were great. The Retreat is newly refurbished and been done well, with good sized double and twin bedrooms. The living area is open planned with kitchen dinner and and lounge area. There is a small secure fenced in area for your furry friends, but you are encouraged to walk up the lane for them to relieve themselves. In this area you also have table and chairs along with a four seater hot tub. The Retreat is set away from the hussle and bussel of life, but not too far from Villages and attractions on the Island.

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