Log Cabins in Scotland

Reviews

What our customers say about their holidays

• Jean - Verified booking

  The positives.

  It was a nice touch with eggs, flowers and milk on arrival. Clean towels and bedding. Comfy living room and bed, and a good supply of tea, coffee, and sugar and cleaning materials. The location is great for scenery and there is loads to do round about once you drive the six miles to the main road which leads to Fort William to the right. We rated the stay as a 5 star, as we had an amazing weeks holiday, this was nothing to do with the chalet. Negatives Don't be fooled by the photographs, these must have been taken when the property was new. The property is very tired and in desperate need of updating and maintenance. The accuracy of the listing is false, as there was no working freezer, which to be fair we were contacted about the week before. I do feel however, this has not been working for some time, and has not just broken, as the door on the freezer didn't shut either. The coffee machine listed is an old Tassimo in a cupboard, we did not use this, as it looked as though it had been there for years. The toilet seat in the main bathroom is hanging off and hits you in the back when you sit on it. As this was the case we used the toilet in the en-suite whilst we were there. The shower in the main bathroom does not fasten to the wall, so this could not be used as a shower, other than hand held. The bath panel is also not well fitted and there is a crack in the bath. The shower in the en-suite, kept altering in temperature when being used, although no other taps etc, were being used. The cooker hood was really greasy and makes an horrendous noise and the boiler also makes some odd noises, maybe this needs a service? There is no carbon monoxide monitor in place. There was no fuel for the fire, (as advertised). Nothing has PAT stickers on, so does not give faith to the fact that any of the electrical equipment has had the necessary safety checks completed. The wall lamp in the bedroom when switching this on fell off the wall and my husband had to fasten this back on before it could be used. I could go on, as there were more issues, however, overall the place does need a deep clean and some major maintenance, which we are lead to believe is planned. It was not worth what we paid for it and we had booked this very well in advance for our 35th wedding anniversary, expecting this to be more like the photos we had seen. We did have a lovely weeks holiday and enjoyed all Fort William and the surrounding areas had to offer, not letting the accommodation spoil our stay.

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• Allister Smith - Verified booking

  East Lodge, Ardwell, is a delightful location for a relaxed holiday. The lodge is comfortable and pleasantly fitted out and for our purposes it provided all that we desired for a very enjoyable visit. It is in a relatively isolated position so on our way to the property we collected sufficient provisions to be self catering although there is a very good restaurant about a mile away. As we were visiting in November, we anticipated cold weather and thoroughly enjoyed having a wood fire in the evenings as well as having the central heating at other times. The beds were very comfortable and warm, the living/dining room allowed us splendid coastal views, and the kitchen was well kitted out for us to prepare whatever meals we fancied and looked into the garden with its bird feeders which were eagerly used by several bird species as well as a number of the local red squirrels - great entertainment. The 'Murder stone' just alongside the garden was an interesting feature and is explained in the lodge information folder. It was great to explore the estate of Ardwell House and there are numerous obvious paths which can be followed. Although we were out of season and the walled garden was closed, the estate gardener did open the gate for me to view the garden. Several marked paths direct one to interesting parts of the estate and Ardwell Church is a lovely building and from there one can do a cross country walk to Ardwell village and the coast. Wildlife along the coastal mudflats is abundant and the coastal sunrises were often spectacular. The lodge is a perfect location to explore the Mull of Galloway and the Rhins Peninsula and it is well worth visiting some of the historical sites signposted locally as well as the local towns and gardens. At different times of year the rhododendron displays would be fantastic and we certainly have intentions of returning in the near future.

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• Dominic - Verified booking

  Unfortuantely we had multiple problems with this place.

  First off, we had specifically chosen a place with enclosed garden so we could allow our dog to go outside. There was no enclosure. Sykes did apologise and deal with the issue to some degree and we were able to fathom our own enclosure. Our next major problem was the bed. It was so uncomfortable when I sat on it the I sunk straight to the bottom. My wife found it extremely uncomfortable as well so we ended up completely removing the bed and mattress and sleeping on the floor with some duvets for the week. Something I've never done in all my years staying in different places. It was clearly a very low quality mattress. I find it surprising no-one else has commented on this. We did contact Sykes. The owner ordered a mattress topper to be delivered however it made little difference-he nor Sykes followed up with us to see if it was any better. I checked on Amazon it appeared to be the cheapest one available for next day delivery. Other thicker ones were available for slightly more cost that likely would have been better. There was also no washing machine or dishwasher-for the price I would have expected at least a dishwasher. The kitchen counter top was small (which is to be expected) but the precious little space was taken up mostly by the microwave-this could easily be remedied with a wall mount. There were other small issues like overly squeaky doors and no coat hangers at the front door so no ideal place to hang wet coats when you got back from a walk. Other problems we had were no displayed internet password so I had to call Sykes for it and the vacuum cleaner filter got blocked because it had the wrong bags. I ended up opening and declogging all the hairs on the filter which was something I really didn't enjoy doing and shouldn't have had to. So overall, I would not recommend staying here.

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• T Barnes - Verified booking

  Good location. Easy access to most points of interest as long as you have a car. Mull of Galloway, Port Patrick, Logan Gardens, Galloway Forest Park/Dark Skies, Kirkudbright, Bladnoch Distillery all within up to 90min drive. Nearest major supermarkets at Stranraer 30 min drive. Public transport is at approx. 150 mins intervals until 19:00 and not always on time. Taxi's can be 30+ minute waits. Excellent pub/restaurant in the Tigh-na-Mara at Sandhead 3 miles north of Ardwell on bus route. Handy general store for essentials (McKenzie's) also in that village. (nothing of that nature in Ardwell itself). Accommodation is very good. Loads of character, good size rooms for a couple. Warm in summer/autumn. Open wood/coal fire a nice comforting touch. Used twice on raining days after long walk. Plenty of hot water on demand. Peaceful grounds on Ardwell Estate to walk in. The lake especially. The road outside is the only thorough fare into the area. Traffic can be heard during day/evening (no double glazing/listed building I expect), but you get used to it. Sun trap on the decking up to 15:30 in Sept. Lots of wildlife to watch. Including an unidentified visitor from the woods at the rear, several early mornings testing the cat flap on the rear door. Luce Bay makes for a good place to walk/sit quietly in the sun, with stunning view. Good communication from owners. No Wi-Fi, radio (brought our own - although stations available on the Freeview TV) iron, shaver socket (bring a 3-pin to 2-pin adapter for electric toothbrush) or washing machine (kitchen small but easily useable with all essentials), otherwise would give 5 stars.

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• Sam - Verified booking

  We stayed here for 10 nights.

  The lodge itself was fantastic as was the location with great views and easy access. However, the so called "facilities" on site were virtually none existent. There was ment to be a onsite restaurant, this was closed for the entirety of our stay. After reading other reviews it's seems to of been closed for a long time. There didn't seem to be any onsite laundry facilities despite what the listing says. Also for a water park there was no activities going on and certainly no sign of any events. The site itself is looked after and the service from the host was great and very helpful. A welcome pack would of saved a lot of hassle. E.g how to get the hot water running properly. It was quite quiet and somewhat erie at times however we did stay just after the main season. Overall we loved our stay and would stay again but feel things could of been made clearer........also , ignore Google maps . P.s thank you for the dog pack it was greatly appreciated!

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