Lodges & Log Cabins in Argyll And Bute

Reviews

What our customers say about their holidays

• Dominic - Verified booking

  Unfortuantely we had multiple problems with this place.

  First off, we had specifically chosen a place with enclosed garden so we could allow our dog to go outside. There was no enclosure. Sykes did apologise and deal with the issue to some degree and we were able to fathom our own enclosure. Our next major problem was the bed. It was so uncomfortable when I sat on it the I sunk straight to the bottom. My wife found it extremely uncomfortable as well so we ended up completely removing the bed and mattress and sleeping on the floor with some duvets for the week. Something I've never done in all my years staying in different places. It was clearly a very low quality mattress. I find it surprising no-one else has commented on this. We did contact Sykes. The owner ordered a mattress topper to be delivered however it made little difference-he nor Sykes followed up with us to see if it was any better. I checked on Amazon it appeared to be the cheapest one available for next day delivery. Other thicker ones were available for slightly more cost that likely would have been better. There was also no washing machine or dishwasher-for the price I would have expected at least a dishwasher. The kitchen counter top was small (which is to be expected) but the precious little space was taken up mostly by the microwave-this could easily be remedied with a wall mount. There were other small issues like overly squeaky doors and no coat hangers at the front door so no ideal place to hang wet coats when you got back from a walk. Other problems we had were no displayed internet password so I had to call Sykes for it and the vacuum cleaner filter got blocked because it had the wrong bags. I ended up opening and declogging all the hairs on the filter which was something I really didn't enjoy doing and shouldn't have had to. So overall, I would not recommend staying here.

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• David - Verified booking

  Our holiday did not get off to the expected start, after driving105 miles.

  The ""Directions" that I printed from your website stated "After turning into the property bear left as the road divides and this road divides and this road leads around the back of Glen Euchar House to the property" - IT DOES NOT LEAD TO THE RIVER LODGE. Instead we came to a steep/ narrow/ /track, that we expected to lead to the property, it was a dead end, and required a multiple point turn - with my car making contact with tree branches - my car (and its paintwork), is inly 7 mouths old. Did anyone proof read these instructions? This is our first rental in Scotland/ England/ France/ Portugal/ Ireland/ Germany/ Canada/ USA - where a local information folder (Doctor/ Dentist/ Places to visit/ Restaurants/ Food shopping etc) was was not provided. Due to circumstances beyond the owners control (it was/ is, a BT problem), we had no Broadband/ WiFi during our stay. The TV channels on offer on both TVs were very limited, as an access card was required for the majority of channels - which was not supplied. A DVD player (with no remote control - select TV output) was suppled towards the end of our stay to compensate for lack of Internet etc - it appeared to play our DVDs, but it could not communicate with any of the TVs HDMI inputs, it was stuck in "ARC" output mode. This was not our usual (most enjoyable) experience of of Sykes Cottages.

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• Cassidy - Verified booking

  We loved the location and how private it was.

  It is right on the river, and next to some hiking trails, and it is pretty close to Oban and other surrounding attractions. We loved the wood burner and made plenty of use out of the kitchen as we cooked every night of our stay. The shower is not the best, as the heating controls are fiddly and could use some improvements to make it that much more special. I also think it would be good if there was a sign that explained the slightly brown water as that was a worry until I googled it. We only used the hot tub once on our stay, as it was slightly dirty and quite chlorinated. We loved the atmosphere of the lodge, including the lighting outside, but there should be a lamp in the lounge to give a more homely feel. Would recommend!

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• Lionel - Verified booking

  We thoroughly enjoyed our stay and the view was magnificent.

  Perhaps the only suggestions would be a file with the following information: Nearest Doctor/Hospital/Police/Fire Services and phone numbers and there appears to be no Reception office/Site Manager on site. Times of the restaurant and shops also pamphlets showing places of interest in and around the area would also be helpful. Plus disposal of rubbish which is at the entrance to the site at the bottom of the hill. We were supplied with only one toilet roll and no additional rubbish bin bags Visitors especially those with mobility issues should be advised that the parking is on a steep slope. We were only supplied with one toilet roll and no rubbish bin bags. Plus we had to dispose of the rubbish down the hill.

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• Linda - Verified booking

  The chalet was, generally, in poor repair.

  a) outdated and old cooker, microwave and utensils. Cups heavily tea-stained (we scrubbed them before use) b) shower room mouldy; shower door ill - fitting. Old wall mounted fan heater. Mouldy window blind. Shower basin area inside and out - heavy buildup of grey, sloughy mould. c) bedroom areas very small. Bed linen smelled mouldy and damp. d) outside decking area very slippery when wet - no warning signs for visitors. There was a general damp and grubby feel about the chalet which had built up over the years. The woodwork had been heavily painted in an attempt to cover up. Poor value for money.

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