Lodges & Log Cabins in Isle Of Wight

Reviews

What our customers say about their holidays

• Suzanne - Verified booking

  The parkdean resort was amazing.

  The location, facilities and entertainment were great for a family holiday. We ate on site a couple of time and used the passes to access the pool and clubhouse I. The evening and both adults and children enjoyed it thoroughly. However, the caravan was not uo to the same standard as we expected from such a great site. The interior was dated, there were lots of unnecessary items in the caravan that couldn't be used such as lamps situated where there were no plug sockets. There was a lack of plug in general which meant that you couldn't watch TV at the same time as having a lamp on. The kitchen was very basic. The grill wouldn't stay on and to use it, you would have to keep the gas knob pressed in. There was only one shelf in the oven, which meant that cooking for 5 people was tricky. From staying in other caravans there seemed a lack of storage space in bedrooms. We also couldn't seem to find any instructions on how the heating worked. When we arrived the shower was on and the bathroom floor was flooded, I believe there had been a problem with the water on site before we arrived so assumed that when the cleaners were in they forgot to turn off the shower. The light switch in the bathroom was also too short. This meant that 2 of the 3 children couldn't use the bathroom at night as they couldn't reach the pull cord. It was also very hard to shut the double bedroom door, which meant waking the children up eheb the adults went to bed. I think it would also be worth mentioning that, as you are surrounded by established trees that it is quite a common noise to hear acorns falling onto the roof. This wasn't a problem but 2 of the children were a bit scared of the noise on the first night.

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• Gary - Verified booking

  My father in laws family feedback is similar to ours, location excellent with lovely quiet views and comfortable beds.

  Place very dirty, sink, shelves, floor, they are both 80...but felt the need to clean all cupboards and contents before use for their safety and hygiene. Outdoor furniture rotten - rusted out and flaking as ours was; i moved them when required as i didn't want them hurt like me. R. Spoke to site maintenance about their toaster tripping out the power supply. Person came out and said the socket was faulty somehow and not to use. Nobody came back to fix or confirm if the problem was deeper or extremely dangerous. (Also as my experience as ana engineer the socket should have had a label or tape put over stating the socket was potentially dangerous and should not be used). On the day of leaving other lodge users passed my Father in law and asked what he thought; all said they asked as they where disgusted at how dirty and poorly maintained the properties where. Puzzled at the feedback from previous visitors compared to what we experienced and heard on site.

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• Emma - Verified booking

  We loved the chalet!

  Very nostalgic of the chalets back in the 90’s! It did smell a bit of a damp like it used to 30 years ago! Bearing in mind the price per night, the property needs both a dehumidifier and a fan as the property isn’t easy to ventilate and was uncomfortably hot on arrival. Due to the proximity of the property to the shrubbery to the rear, when we opened the windows, we were visited by the local wildlife. The views of the green are sadly hampered by the condensation which has developed now that the double glazing is no longer doing its job. Lovely touches with the basket in the kitchen, milk and water in the fridge, and loo rolls and miniature toiletries in the bathroom. The beds are suitable for young children but are too springy for adults and could really do with replacing. We would consider coming back as Westfield is a special place but it would be even better if minor adjustments e.g. a fan, could be provided.

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• Peter - Verified booking

  I am partly dissabled so my comments are based on this.

  1. I had to park next to the property because of my health problems but found it difficult to do so. 2. The property has a massive, huge, Acorn tree over it, and the acorns were dropping onto the roof every night which kept me awake. 3. The seating was tidy and clean, but not very comfortable at all, there was not one comfortable chair in there. 4. The heating was not very high , as most of the week it was very cold and could'nt work out how to adjust it. 5. I feel that Sykes have not explained the surrounding area enough, Because it was so hilly, I had a job to get about, so did'nt walk anywhere. I don't think its catered for the elderly enough. I left a day early as did'nt want another cold night. Thank you

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• Henry - Verified booking

  During our stay there was a major problem with the boiler leaving us without heating or hot water for quite a long time.

  The owner did eventually get an engineer out to look at it but not until Thursday morning, we’d been there since Monday. There was also an issue that there was no information pack in the caravan so we had no way of knowing who to contact. There was an ‘owner’ number on the app but this number took you to the cleaner who was very surprised to hear that her number was being given out!! There was also an issue that the kitchen sink didn’t have either a plug or a washing up bowl so we had to go out and buy one before we could do any washing up!! Once these issues had been sorted the caravan was quite comfortable and was in a good position to explore the Island.

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