Axminster Holiday Cottages

Reviews

What our customers say about their holidays

• Carolyn - Verified booking

  The property is picture perfect from the outside inside is a different matter.

  The floors needed a good mopping. There were cobwebs between items of furniture and the walls and spiders everywhere. We could live with this. The maintenance on the house is very poor. There are peeling damp patches around the house and general maintenance as poor. The tiling around the bath could have been done better by a three year old. The lighting was very poor with the only decent light in the kitchen. The kitchen was very poorly equipped. However the biggest issue was not mentioned in the Sykes blurb. It mentioned that the ceilings were low. They were fine at about 6 ft 5 inches high or taller. The one light in the lounge could be an issue for a very tall person but at 5 ft 10 I was fine. What is not mentioned in the blurb is that the door heights varied across the house. In order to prevent any head injuries you need to be a maximum of 5 ft 4 inches tall. My 85 year old father left after our stay with 3 bleeding head wounds from banging his head on the door lintels. There is obviously knowledge of this issue and the solution was to staple 3 small cushions to 3 of the doors, however the cushion was staples on to one side so your could reasonably safely enter that space but if you were to leave there was no protection attached to the door and injuries occurred. Overall the accommodation would really not be recommended. This is a pity as usually good from Sykes. It does not deserve any more than 2 stars at most. Fortunately it is in Devon and we could spend the days elsewhere in the county. The return to the house was not a time of joy. My recommendation is to avoid this property at all cost. It would really not be suitable for 6 people. I could offer mor observation’s but will leave it as DON’T STAY HERE!

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• Robert - Verified booking

  Booked late on with the principal criteria being proximity to our son and family.

  The accommodation was adequate for our needs , the bed was very comfortable and the shower was superb. On the downside, the property is quite dark inside because there are no rear windows and the lighting provided (except in the bathroom) is inadequate. There are no views from the property other than across the car park and the small patio, next to your parked car, is not an enticing place for evening drinks, or a meal. There is little that can be done about that, it is what it is as a former stable complex but no effort had been made to make it slightly more attractive. There were brackets for hanging baskets outside but no hanging baskets. As a result of the above, we felt that the price charged was high. Our plot also lost the evening sun earlier than the other units. On arrival, the 'welcome' basket consisted of 2 packs of biscuits, coffee sachets and tea bags. Previous stayers we noted from the guest book received the more normal Prosecco! Nor could we quickly chill the wine we brought, as we arrived to the fridge turned off and the door wide open! By contrast, our son paid less for 2 bedrooms with a nice sitting out area and views across the valley and only a mile away, also on a farm.

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• Robert - Verified booking

  I have made representation to the management company for this property which I feel has been ignored, so I am addressing the issue through feedback.

  There was a smell of fuel oil throughout the property for our entire stay. It was strongest in the downstairs areas but was present in upstairs and bedrooms. It was a known problem as was made evident by the visit of the owner, who explained an accident causing a leak in the boiler room. The oil had seeped into wooden fittings and caused a lasting stench. We persisted with our holiday managing by leaving downstairs windows open and purchasing diffusers (cost about £30) to mask the smell. There was a fan in the boiler room which we left on 24/7. We were a party of four, one of whom suffered headaches during our stay, whether or not caused by the stench I cannot say but certainly not helped by it. Our holiday was certainly not of the standard we expect and I am expecting compensation for the inconvenience, disappointment and possible health implications

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• Hannah - Verified booking

  We spent such a relaxing week at Woodstock Cottage.

  Debbie the host was lovely & showed us around and the house has everything you need. We were impressed that even items like dishwasher tablets and shower gel were provided alongside all of the usual things. It was absolutely spotless & didn’t smell at all. The beds were comfortable and the living area was also comfortable with a good size TV, books, brochures for the local area & games. It was so quiet, especially at night and even outside in the beautiful garden where we would spend time in the garden at breakfast and dinner, which was v.relaxing! We also appreciated that the main house was an eco home and there were lots of environmentally friendly features at the cottage. The house is v.close to lots of great beaches, towns and attractions. We really recommend staying.

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• Naheed - Verified booking

  As a family we had a wonderful stay at Hargrove Farm Bungalow last week!

  The bungalow is perfectly nestled in a peaceful, countryside setting, offering a much-needed escape from the hustle and bustle of daily life. Yet, close to all the tourist spots. The bungalow itself consists of two separate units in an L-shape that were perfect for a large family. The sleek, contemporary design of the bungalows perfectly complement the serene farm surroundings. Inside, both bungalows are all the latest amenities, including two fully equipped kitchens, stylish furnishings, and spacious living areas. The modern touches, from chic décor to high-tech facilities, ensure a luxurious stay. The hosts have truly created an ideal escape, balancing modern convenience with the tranquility of farm life. Highly recommend this place for a peaceful yet sophisticated retreat!

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