Kingswear Holiday Cottages

Reviews

What our customers say about their holidays

• Mrs Cawston - Verified booking

  Our first time booking with Finest Stays. We found the booking arrangements efficient and easy to complete online. Contact and information prior to the holiday was excellent. Wonderful apartment. It lived up to the pictures online so we were delighted on our arrival. It’s always an apprehensive time when you put the key in the door and you hope your holiday accommodation lives up to your expectations and 2 Dart Marina certainly did. Good size apartment. The swivel chairs in the lounge are an imaginative use of space to enable guests to enjoy the view over the river or swivel around to watch the TV - great idea. Excellent facilities provided. The apartment was immaculate, very clean and well presented with beautiful furnishings which have been well looked after. Both bedrooms are nicely decorated with a good size en-suite shower room in one of the bedrooms. The family bathroom was ideal and close to the second bedroom. We loved the entrance area and the coat and shoe racks. It meant we could leave dirty shoes and wet coats downstairs without cluttering the main living area. Slippers and dressing gowns were provided and we thought that was a nice touch and unexpected in a self catering apartment. My sister and I enjoyed our holiday in the apartment very much and look forward to a return visit. Dartmouth is a great place to holiday, lots of good restaurants, independent shops and of course great walks and views.

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• Diane - Verified booking

  When we booked the holiday it said the Cottage overlooked the river Dart, and you had to go up to the top floor of the house, or up onto very high raised decking outside to actually see it.

  There were multiple issues from marks on furniture, stains, damp, damaged items (that we had to report to Coast and Country Cottages asap due to threat of liability), air fresheners everywhere that cause asthma, multiple windows glazing failed/inner condensation, dust and debris, food left under table, the bed on the middle floor was dirty and unchanged as it clearly had been slept on on the left side as you looked at the bed it also had sand in it too and made this room uninhabitable, numerous broken blinds, broken chair, floors not mopped, rubbish left from previous guest, being forced to open a gate for a gardener when the gate just needed a push, no welcome tray, toilet seats on all 3 toilets broken, dirty cooking pans, not enough cups for size of property, radiators closed off so rooms did not get warm especially in kitchen, BBQ absolutely filthy, stairs that able bodied people struggle with as there was no banister, issues in guest book that are still present. There is a need to inform guests of certain requirements like needing black bin bags to put bedding in. Width restrictions for vehicle access to the property and parking would be a struggle with more than 1 car or a larger wider vehicle, also parked cars directly opposite make access and egress challenging.

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• Neil - Verified booking

  The property was overall lovely, and comfortable.

  The issues we had were as follows... Accessibility: the description of the access to and within the property is limited on the site. The road to access is incredibly tight and difficult to navigate, especially for large vehicles. The layout of the house was not clear from description I.e two separate flights of steep and narrow stairs to access kitchen and bedroom. Not a disabled friendly property at all. Garden area: no furniture provided aside from a bench! No shaded area or parasol and the raised decking area very unkempt and rundown. Not helpful in a heatwave. Area just needs a good paint and clean up. Equipment: TV very dated and instructions unclear on how to use. Tv’s in bedrooms missing remotes so could not use freeview. Tumble dryer not working correctly. upstairs electric shower head needs a clean as holes blocked and water spraying outside of bath. Storage: every cupboard in the kitchen in use so limited space to store a weeks worth of food that had been delivered. The whole house needs some TLC, e.g finding room chair pads stained and quite damp, general re-decoration. However, we did have a wonderful week, excellent base for Dartmouth, and house more than met our needs, with a bit of attention paid to it would be an outstanding property.

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• Jason - Verified booking

  The property was first class!

  The photos on the website do not do the property justice! For one all of the rooms are so spacious and easily could accomodate 8 persons. Great to have to have two bathrooms one with a bath and both with showers in. The living area is big and spacious and fitted the 6 of us and the dog with ease! Dining area and kitchen is also very spacious with all the utensils you need for cooking and dining. Fantastic decking area also which we used in the sun in October...... very warm abd nice to relax with a glass of wine. Also great for the dog as very enclosed and no chance of escaping. Location was good for me as I walked the dog into Dartmouth every morning - just over 1 mile downhill and obviously uphill coming back but for the non walkers you can park the car on the side of the road by Dartmouth castle to walk in. Very peaceful location and all you can hear is the birds in the morning - perfect. Will definitely be back and thank you so much.

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• Pamela - Verified booking

  Fairview House is a very well furnished and well equipped property.

  Sadly our stay was spoilt by scaffolding around the property, which we were made aware of on the Friday evening before travelling, also that it should be removed by the Monday. This didn’t happen. We were not told that the very restricted parking space was half taken up with scaffolding planks and poles, making it extremely difficult to park. The entrance to the property was also made precarious by the scaffolding particularly when it rained as we were unable to use the hand rail to descend the steps. Phone calls to Sykes Cottages were made with a promise to call back, no one called me back for each of the 5 calls that I made. A financial agreement was reached, but of course this did not solve the problem. It could have been a lot more straightforward if Sykes had been more transparent and honest with me. We should have been offered alternative accommodation, or at least the opportunity to consider another property. A very disappointing experience.

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