Rockhill View

Reviews (7)

• Gemma

  Beautiful location great outside space lots of potential!. The house was filthy when we arrived the absolute basic the beds were changed there was sand in every bathroom and hair balls in showers, one sink was full of water with a knife in it. Kitchen cupboards had remains from possibly several previous guests. One room had a full bin with sanitary products in utility sink was not cleaned for months, old socks under beds 1 shower had a plastic bag wrapped around it to I assume help to work Damien did replace this however it still didn't work the water just shot out at the wall, toilet seat in one bathroom completely off, there were 2 large waste containers at the side of garage clearly the rubbish from the full summer guests piles high, the heating stopped working meaning we had no hot water at times Damien had to come to the house almost everyday to fix. When we contacted Sharon she told us sand was difficult to remove however when I requested she come back and redo the bathrooms amazingly it dissappread. When we spoke to her and her husband Damien about the state of the property they told us they just looked after it they told us they had nothing to do with it and to speak to Owen OMalley (the owner), they said they didn't get paid a penny to look after it and that's just what us donegal people do! Sharon did a 45 min clean I don't know about you but if the property was nothing to do with me I would not be cleaning it we found out after she is the registered cleaner however after her 45 min clean we had to remind her about the make up pads she had "forgotten" to lift in another room there were cigarette butt's outside also but again apparently while she was cleaning the rest of the house she forgot about these too, we were a family of 4 adults 2 elderly parents and 5 children this property was not at a basic hygienic standard and with covid standards still required this did not fill us with confidence. There are NO facilities to dispose of waste and by the end of the holiday we were most definitely ready to leave. We paid almost £2000 for this house it was disgraceful that we were greeted with the unacceptable standard, sykes themselves should be ashamed that you are allowing properties like this to be advertised on your site how do you manage these properties as it seems you are taking the word of the people apparently looking after them. I am aware this is not the first review like this, we trusted that a site like sykes was to be trusted but will definitely be reading reviews in future. If you are reading this and considering this property I am not over inflating my complaint this is genuine you should not book please Beware!!!!! Unfortunately we can not upload photos and videos or we would attach all the evidence you need.

• Jonathan

  Nice house. Lovely views. No information or instructions. Missing button on microwave. TV almost unusable with 4 or 4 stations. European plug been used - risk of electric shock!? Lots of digi boxes we couldn't get to work. Good showers.

• Michelle

  The house itself is in the most amazing setting and it is so large! Unfortunately we were greeted with cigarette butts outside the property. Only the TV in the main sitting room worked, so it was hard to entertain kids when in the house. Also we could only access saorview channels, as there was no cast option for TV. Microwave button broken. One of the timber panels in bay window is broken. Dishes left in dishwasher when we got there. Sauna panel had buttons missing. Leatherette material coming off king sleigh bed on ground floor. Cracked tile in one ensuite upstairs. Shower tubing needs replacing in middle ensuite upstairs. Vacuum cleaner turns off after 7 seconds (cordless Dyson v6) so it's no fun sweeping by hand the large property. Our group also were concerned about the waste facilities. We were advised by the owners to incinerate our paper/cardboard in the fireplace in the sitting room. None of us felt comfortable doing this. So we did separate all cardboard/paper, plastics, tins/cans/glass and then general waste. We had no option only to leave this in the garage as we couldn't see any wheelie bins in place. The above mentioned comments however cannot take away from the outstanding ambience of the house itself. The location is the best I have ever been to in Ireland. Every view from every window was STUNNING! The comments above are merely like a "snag list" when finishing a house build, in order to make the experience of staying in Rockhill View 10/10.