Holiday Cottages In Craster

Reviews

What our customers say about their holidays

• Cerisa - Verified booking

  Cargoes has a simply stunning location.

  Sitting in a window with a warm mug of tea (or cold glass of something) is a true blessing. Welcoming and roomy, the cottage has everything you need for a relaxing, casual stay in a cosy coastal village. Right on the harbour, looking out to sea - I only wish I could wake to this for the rest of my life. Lots of beds with fresh linens and towels, ample storage areas and seating places and a fully equipped and large kitchen. However, there are some areas that need a deep clean - the skirting boards and hard floors all could do with a scrub, especially when little toddler feet are on the tiles getting grubby from the word go. I’m sure it’s just after a hard summer of use and will be addressed during the quieter months. We had an issue with our supermarket delivery, who couldn’t deliver to us on the arrival night as planned and this left us without any food or drink for that evening or next morning, with a 20 month old. I think it needs to made clearer upon booking and in documentation in the property, that there is now nowhere to buy provisions in the village after 5pm and to bring bits with you. There’s no mobile signal, so you won’t get calls or texts, but there is however, a landline in the cottage and fast Wi-Fi. Also the cafe/deli in the village has closed, so this could do with refreshing in the literature. We sometimes struggled with parking - in the summer I can see this would be an even bigger issue. It should be made clearer to non-residents that they shouldn’t park along the street and use the village car park, but every day they parked there, blissfully unaware they weren’t abiding by the village rules. The cottage mentions use of a space at the rear, but we couldn’t work out which one it was, others were clearly marked, but no mention of Cargoes or No. 11’s space, so again, this needs addressing and making more direct. Other than that - dreamy. Book Cargoes even with these little niggles and I can assure you, you’ll have one of the best located properties in Northumberland and like us, will long to return.

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• Mark - Verified booking

  This is a beautiful cottage in a beautiful location.

  Our poor score is aimed at the letting agent Northumbria Cottage and here’s why. So we’re paying £2k to stay here for a week. When we arrived all the bins at the back were overflowing. Yes of course the cottage information has a line ( buried in pages of other information) about bin day. A lot of the stuff was from a hen party who’d clearly rented it before us . There was a ballon left inside too. What a horrible site and how awful for neighbours. We contacted the letting agency by email . As it was Friday afternoon we got no answer. On the Monday we sorted the rubbish and recycled what we could locally (glass). The remainder has to be driven to the nearest top (an hours round trip). I didn’t get a reply to my email till mid the following week. The tawdry delay was said to be because the email was in my name and not my husband’s name who booked it. I’d identified the property. They could have checked the name on the system and replied to him! It simply said it was a nuisance when people don’t t put the bibs out. How rude? Northumbria Cottages will charge a fortune to the owners. It should be part of the clean up/:management of the property to deal with ignored rubbish. We also requested a high chair which wasn’t put out. We found it eventually but we’d arrived after a six hour journey with a five month baby who needed feeding! The WiFi was also disconnected? That took longer to locate. Northumbria Cottages suggested thé previous occupants must have done that … as if! The latter points are minor. The rubbish situation and the lack of an appropriate response is what prompted the poor review. The bed linen was immaculate and the kitchen very well equipped. Northumbria Cottages are lazy and not customer focussed. You should refund part of the hefty price tag. To the owners we say find another letting agency.

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• Mrs Leversidge - Verified booking

  A well equipped cottage in such a peaceful spot. Sleeps 6 comfortably. We were a party of 5 and 2of the party had mobility issues and the information on the property meant that we knew the stairs may cause an issue, but the down stairs loo solved this. The ramp to the main road was invaluable to support accessing the car for our party, so much easier than using the track at the back of the cottage, as this is where the parking is situated on a slope . All our party were happy with the location and cottage. Just a note the dining chairs are a little worn so we sank into them, but we solved that issue with cushions from the settee. These aided our card nights. Also the settees proved a little low for one of the party but a pillow solved that. The guest in question is in her early 80s , so we expected a few access issues. None of which spoiled our holiday. The cottage has a great view of the harbour from the sitting room, the garden offers a bigger sea view and the road has access to the walk to Dunstanburgh Castle, which the more able in our party did several times over the week. Even my 80+ year old aunt and 70+ mother- mobility issues managed a good distance on the level ish walk by the sea to the castle. The location is a great base for the area, nothing is more than half hours drive-Alnwick, Almouth, Amble, Bamburgh, Seahouses, Rothbury / cragside and Hawick were all visited. You’ll be spoiled for choice. As I told a friend I’ve found a new favourite place with amazing big skies. Craster is a little gem and I hope to be back to Hideaway. There were other cottages but I feel Hideaway has the best location. If you book it you won’t be disappointed .

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• Confirmed Guest - Verified booking

  The cottage had extra lounge/ sun room and a huge wet shower facility off its main bedroom. The garden at the back was huge and suitable for our dog. We liked the fact the the property was close to the coastal path, which was a huge bonus. In literally seconds we were heading to Dunstanburgh or Alnmouth. The welcome basket had a wow factor! One of the best we have had. On arrival the tea, milk and scones with butter and jam plus biscuits give us an afternoon tea which was a delicious start to the holiday. We liked the use of local products – the Alnwick ale, Marlish water and the sachets of organic coffee were eco friendly! An extra treat was the wine. The wee booklet was great, which was small enough to carry all the time. We also thought the doggie treats were a good idea and it was kind to remember the dog. The bar of chocolate finished it off perfectly. Crabcake was full of natural light because of extra windows. Inside and was a very sunny warm comfortable cottage. We liked the nautical theme throughout.

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• Rachel - Verified booking

  Loved the location and the house was big, spacious and perfect for children.

  Could definitely have been cleaner and better maintained though. Gave the kids a bath on the first night but didn’t repeat as it was very hard to get the plug out. The mechanism had clearly been broken for ages. The middle shower was too annoying to use as the button was broken. Kitchen taps worryingly loose. Broken shelf in the fridge. Damp clearly a problem on top floor & plaster crumbling off around skylights. Lack of access to vacuum meant we couldn’t easily get rid of that, the numerous dead wood lice (resorted to dustpan & brush) or the dog hair that had been left over from previous guests, which wasn’t great for my 8 year old who struggles with numerous environmental allergies. Had had such problems contacting company on previous occasions that it didn’t seem worth bothering. Despite all the minor annoyances, we had a great week and would probably book again - bringing a vacuum with us & hoping that some of the issues had been fixed!

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