Holiday Cottages In Warkworth

Reviews

What our customers say about their holidays

• Jenny - Verified booking

  Whilst the property was well equipped it did look like it had been furnished with odds and sods.

  The cleanliness was poor and the property was very tired with some furniture and various decorating issues. There were trailing wires in the lounge which could have caused problems. There were cables hanging down underneath the kitchen cupboards. These are really a safeguarding issue. Upon contacting Sykes the call handler made all the right noises regarding attending to same and promised to call back. When chasing the same handler said they had contacted the owner as Sykes were not responsible for maintenance of property. I disagreed as I had a contract with them not the owner and asked for their Manager to call me which never happen. I’ve did contact owner but didn’t come to inspect the property and I provided photos and a video to highlight the state of the accommodation. When highlighting the state of the back space and rotten gate the owner said the outside space wasn’t really for use but there is a washing machine and line plus an outside shed for the storage of bikes if needed. The gate could not be used so if s bike was being stored it would have had to go through the cottage.

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• emma - Verified booking

  Dairymaid Cottage has been thoughtfully and tastefully presented for holiday lets.

  Everything is provided and easy to use. We enjoyed the staying there, and appreciated all the comforts. However, there was no indication from Sykes about the building works (in the "vicinity") being actually adjacent to the cottage.. I also asked whether the approach road to the cottage had lighting at night, and was told that it did. In fact the cottage is reached from an unlit junction, into an unlit lane, then to locate an unlit gateway. Neither outside light on the cottage was working. By telephoning the Chester office, we managed to get one swiftly repaired. The main reason why we will not recommend Sykes to anyone is because Customer Support has now been digitalised. This means that one cannot speak to anyone directly, and even my call to Northumbrian Cottages from the cottage about the lights was answered in Chester. Personal contact is essential for tenants when holiday issues need to be discussed, and it is sad that this lets down the good quality of the rest of the operation.

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• Debra - Verified booking

  Bathroom sink slow running due to dirty hair filled drain, shower was the same.

  Dusty cobwebs everywhere in the cottage and bathroom skirting boards not cleaned covered in dust. A hoover would be great to clean up sand brought in which being a seaside location is inevitable, brush and dust pan no good for older couples ! Oven not cleaned food bits left in the bottom. Would like more essentials, no one wants to take washing up liquid or toilet rolls on holiday, and what was supplied was insufficient for a week! Cafetière obviously for decoration only as we wasted some of our ground coffee as it just poured out the grounds with the water, had to buy one from Morrison’s. Wi-Fi didn’t work used up so much data, on phones as it only came on occasionally and even then was poor connection. Rug in sitting room was dirty too, perhaps not the best colour for a holiday let. The cottage is ‘okay’ but a few small simple changes would easily take it to excellent. Not the best value for money, we stayed in cheaper places in the area with far better facilities and much cleaner.

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• Confirmed Guest - Verified booking

  Another fabulous week in Amble blessed with the most amazing weather. Camellia Grove more than met our expectations. Everything was provided that we needed and more! We loved the conservatory for morning coffees and the sunny patio for evening drinks! Amble and the surrounding areas are wonderful. Amble has so much to offer, its fabulous restaurants such as Jaspers & The Fish Shack. The cottage is so well appointed and is in such a central location but is quiet. We would definitely recommend and stay again. Thanks for all the goodies, much appreciated!

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• Debra - Verified booking

  The cottage was in a great location - Amble is a perfect place from which to see Northumberland and has good restaurants and shops.

  The street was quiet and characterful. The cottage was clean, but felt a little damp. There was a dripping tap in the kitchen, with an arrangement to fix it after we left. The bed in the main bedroom was uncomfortable. The second bedroom had no bedside table. The bathroom was new, clean and in good condition. The kitchen was well equipped and ideal for what we needed, although we only had breakfast and drinks there. It was fine for 4 nights, but I am not sure I would have wanted to stay in the cottage longer.

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