Conwy Holiday Cottages

Reviews

What our customers say about their holidays

• Lee - Verified booking

  Lovely apartment with tasteful decorations and furnishings.

  My wife loved a certain chair so much she spent nearly a whole day in it on our lazy day. Perfect amount of natural light coming in through the windows with the option to draw the blinds if you wanted. My wife insists I mention here that the bathroom has a bidet installed which functions exactly like those in her home country of Finland, very important since not too many places in the UK have them. Which I'll admit that it does make a big difference. Something that cannot go unsaid is that the location is literally perfect as a homebase for exploring the local area. Right next to what I'd call the primary bus stop for the town where you can hop onto a bus and get to anywhere nearby. A minute walk away from the local tram that goes to the summit of the mountain nearby. A 2-3 minute walk away from the beach and pier. Plenty of places to dine in or take food away nearby as well, with a sainsbury's just around the corner as well if you are in need of any little bits and pieces. Not to forget that it's about a 5-8 minute walk to the nearby cable cars which also go up to the summit of the mountain as well (just bring cash!). Conwy castle is easy to reach with the nearby bus stop having multiple buses that stop outside the castle too. Last but not least the host is very attentive and polite. Was always happy to answer my questions if I needed to call. Me and my wife stayed for a week and it was a lovely get away. Couldn't recommend more, especially for the price. An absolute steal!

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• Alejandra - Verified booking

  Room for improvement: Note the cottage hasn’t got wifi or a washing machine.

  I didn’t notice when making the booking as I expected those to be basic facilities. Wifi would be crucial for younger people and those like us who need to stay in touch with work. We had unlimited data on our phones and the reception was fine so could use our phones and laptops. Staying there for a week or longer without wifi and a washing machine could be a problem. Finally arrival after 6 and leaving by 9AM is a bit much. The owners were happy to be flexible but you don’t know until the last minute. Positives: the location was great for us as it is in the middle of Snowdonia only a 5-‘min drive from Betws-y-Coed where you can find everything you need! The drive is on a single track road for the last 5 mins but doable. It is very quiet, quite far from other dwellings so if you ‘re looking for peace this is your place! The two-bedroom cottage is very ample with lots of room for the two or more. It was very clean and had everything you need really. I would get an electric kettle as the hob one takes ages and is not energy-efficient. Overall a good experience for us but with the little improvements mentioned here it could be perfect. Thanks.

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• Bridget - Verified booking

  I had queries regarding the arrival time which I put to Sykes' representative.

  The representative said she would contact the owner with the queries and come back to us with a reply. However, she did not, but instead sent an email the next day saying they were not able to accommodate our request. In fact the owner of the cottage telephoned and let us know the change of arrival time was owing to longer cleaning times of the cottage because of Covid. She was helpful and let us arrive 1 1/2 hours earlier. The cottage was out in the mountains and countryside and it was difficult to arrive in the dark and find the cottage - if it had been later it would have been even more difficult. I am the carer for a disabled person and this was a difficult situation. Perhaps there should be a longer interval between guests to allow an earlier arrival time? The cottage was lovely and well equipped and comfortable for two people, even though quite small. The surrounding countryside was beautiful, with walks all around and in a very peaceful setting. It was a really relaxing stay and (apart from an earlier arrival time, which is due to the very difficult times we are in) everything was perfect.

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• Terence - Verified booking

  Every time my wife looked at the cottage from her PC she was inundated with emails - she will not be using Sykes again.

  As I booked the holiday from my PC I found that my personal calendar on my phone updated from yourselves with this holiday - obviously double booking the whole week. I found this insulting, patronising and completely unnecessary, as well as invading my personal diary - I shall have to look at permissions to ensure nobody else can do this. Consequently I shall not be using Sykes again. There are plenty of other companies who are better in a number of respects. We also found the website unhelpful in a number of ways. Not least all cottage descriptions could be fuller. However on the good side the cottage was lovely, very clean and the hosts friendly and helpful. A very quiet and picturesque location. Had a wonderful holiday. Pity the lead up to it was spoilt by the calendar issue and a mountain of unwanted emails.

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• Michael - Verified booking

  We had an excellent stay in the cottage, a beautiful location with fine local walks and good access to Snowdonia.

  Minor points to note; the door lacks an unlocking latch, so if you exit and close the door without a key , you get locked out. Disabling the lock allows the door to blow open. An electric kettle would have been a bit more handy. Also we had thought of bringing two electric cars, but north Wales is not well served with ev chargers. Having some sort of arrangement to allow slow charging off the cottage 13 A ring main (eg to the yard at the back of the cottage) would be advantageous (ev drivers can carry all necessary cabling with them - they only need to know how far it would be from 13A socket to the car. An honesty arrangement could be agreed on how much electricity is used to reimburse the cottage owners). Overall, a most enjoyable stay - and weather to match! Thank you.

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