Beach Cottages in Ayrshire

Reviews

What our customers say about their holidays

• Andrew - Verified booking

  There is no disputing that this is a unique cottage in a great location and it was a joy to stay.

  We had a fantastic week exploring the Ayrshire coastal path, traffic free cycle ways and Arran. However, there were some fundamentals which could be improved. The heating was barely adequate. Any warmth provided from the under floor heating was cancelled out by the draughts through the single glazed west facing windows and the gap under the kitchen door. A draught excluder against the door and secondary double glazing would help retain the heat. The gas fire in the lounge did generate some warmth but this did not extend to the bedrooms. The extra blankets provided proved to be essential. We generally consider ourselves to be fairly hardy, dressing appropriately in cooler weather and keeping our heating low at home, but the cottage was definitely chilly. Parking – we followed the instructions to park across the yard, so it was rather frustrating to find other vehicles parked outside the property with full views into our lounge and ground floor bedroom. It would have been preferable to have our car parked there so strangers could park further away. No visitor information was provided or a guest book from which we could glean any helpful advice. The internet was weak so it was difficult to access information. There weren’t any reference books etc. which may have been helpful. The shower drain needed unblocking. The water spread over the floor and the squeegee brush provided was fairly ineffective. This is probably a maintenance issue. The cutlery and crockery were in some instances in short supply. The cottage sleeps 4 yet only 2 desert spoons were provided. Larger cereal bowls and more mugs/beakers would be useful, along with some microwave dishes with lids. The instructions in the cottage requested that the dishwasher should only be used when full, but there wasn’t enough basic equipment supplied in order to do this, and we ran out of mugs etc. before it was full, so we mainly washed by hand. The ceiling drying rack was useful and clothes washed in the daytime, dried overnight.

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• Sarah - Verified booking

  The site is really nice do thought this place would be good.

  But disappointment hit us on going through the door. Firstly it smelled really musty then we came to realise how basic / stingy it was equipment wise and also how old much of it was going back to original features like the spa bath. Plastics were yellow to orange with age, some fittings were rusty and grubby. Headboards looked unhygienic and one wobbled backwards and forwards by 2 feet or more. Quilts / pillows were inappropriate - very thin or extremely old ( sheets good). Mare minimum of cutlery and crockery in kitchen. No point having dishwasher if only have 6 knives etc. It just shows lake of awareness of what is needed - more like what was the bare minimum needed. No instructions or welcome pack. There is no en-suite as described. There are just 2 toilets. Pull chords were filthy and bathroom / kitchen blinds dusty and rusty. No bath mat to stop from slipping, shower an ancient electric shower that was extremely weak. Shower screen creaked like mad, so did the bath. Found what I thought was a loose cable only to find out that worked the spa bath. But who would enjoy the experience in an environment in such a horrible bathroom. Door battered about and in need of a paint, lock dodgy - got stuck in it. Need I go on. Oh also main light in main bedroom didn’t work and another in sitting room. One bed light between 2 beds only. On a positive note the sofas were good. We were supposed to stay 4 nights and had paid good money but we only stayed one night as it was such a depressing experience. We had just come from a wonderful other holiday let so couldn’t believe this one. Site facilities were good if we had stayed and used them but this was no way up to the standards expected these days, was soulless, dirty, old and pretty depressing.

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• Claire - Verified booking

  It's a lovely cottage.

  The sunroom is brilliant, and the views are outstanding. The location is beautiful, and the garden was perfect for our dog. Having the beach just over the road and the ability to walk in the woods and go to Culzean Castle was just perfect. The pub, Ropes, is good. The food and beer are lovely, and it is dog-friendly outside. We did not go to the restaurant as it is not dog-friendly. The shop/cafe/post office is a gem! You honestly need never leave the village; everything is right there—even an ice cream van comes to visit, making your stay even more convenient. The cottage is exceptionally well equipped, leaving us feeling secure and comfortable. We cannot think of anything that was missing. The bed was a little too firm for my husband and like concrete for me. Despite the overall positive experience, we were surprised and a bit disappointed to find that there was no welcome pack, not even a pint of milk. Basic amenities like tea, coffee, and sugar were also missing from the canisters provided. Additionally, we felt some information or tourist leaflets about the area would have been helpful. We picked up some information leaflets from the Girvan tourist information office and left them in the cottage. Also, the tile grout and caulk in the shower need a good cleaning, and there is some mould around some of the window frames. We had a truly fantastic time and will definitely return again, assuring you of the overall positive experience we had.

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• Evelyn - Verified booking

  Very well appointed and clean kitchen.

  ....Living and dining area 1 dining room chair requires fixing..very shaky. Overhead light very poor. Standard Lamp 1 bulb missing..no replacement left....Torches not working ..no rechargeable batteries as advertised.....Seating too low for disabled person ..a raiser could be fitted at very low cost...Sliding door between Dining and hall requires attention. Had to replace overhead light in hall bulb left...Bathroom Perfect. Bedroom 1 clean and tidy..bedroom 2 large and easy for wheelchair...however all mattresses require replacing as all were sagging in the centre so not a lot of sleep. Found myself sitting on the base and almost fell on the floor making this dangerous. The linen on all beds were Pristine this was great. I had asked for the double bed to have made into two singles this was not done. No linen left that we could do this ourselves. If all the little tweeks were done I would have no hesitation on recommending this cottage to anybody. It seems a great pity that the complaints let this cottage in such lovely surroundings down. And at the price I would have expected better and also being a member of the trust I felt very let down. Remember it is being advertised as a disabled cottage and this is from a disabled point of view. Evelyn Conn.

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• Steve - Verified booking

  We had a wonderful week at Culzean Castle in South Segganwell Cottage.

  We took our two dachshunds and they quickly settled in. Although it’s 100 steps down from the car park we only went back up them a couple of times during the whole week. We mainly walked along the beach and upwards past the gas house to the castle or North along the beach towards Dunure. The castle grounds are excellent, and take time to go inside Culzean Castle itself, the guides are really friendly and are well informed about the history of the place. Segganwell cottage was perfect, beautifully clean and very warm. Lots of towels and a comfy bed. You will need to take more loo rolls if staying for more than a couple of days but everything else is there including some great smelling shower gels and shampoos. Also there is a hairdryer provided. We took some spare towels and blankets for the dogs and be aware that when it rains the water creeps under the front door so have an old towel ready. The sea views are amazing, it was so lovely to wake up to the waves splashing on the shore. Everyday we saw different wildlife including ducks, a resident swan and a blue heron. The weather was great even when it rained we still got out and enjoyed the walks and the fantastic scenery. We definitely recommend this place for a quiet getaway.

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