Southwold Holiday Cottages

Reviews

What our customers say about their holidays

• Mr Ellis - Verified booking

  On arrival we found a constantly dripping tap in the sink. We reported it and they sent a plumber to repair it. But the job was too difficult and though he said he would return soon he never came back during our holiday. The constant noise of the tap was not pleasant. It wis also a complete waste of water. The late Summer temperature was still quite warm yet the aga was on when we arrived and the cottage was like an oven. We were only given a thick duvet (almost certainly 13.5 tog). This was too hot for us so all we could do was take the duvet cover off, use it as a sheet with the bedspread on top. There was also one single blanket available. We asked for you to please supply us with either a thinner duvet or a couple of blankets. You got back to us and said that their team in Southwold said they could not do that. We also had to turn the double mattress over because it was quite worn and my back sank into it. Finally, my wife said that one of the items in the First Aid box had a 2008 ‘use by’ date on it. See above

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• Jacqueline - Verified booking

  Bearing in mind you have cleaners going in once the property is vacated, we were disappointed to find a large cobweb underneath one of the kitchen cupboards and a large dust ball hanging from the underneath of the landing radiator.

  Generally speaking, the property was of an acceptable clean standard. With regards to the appliances in the kitchen, all worked properly, however, in our opinion the dishwasher was too small given that four people can stay in the cottage. With regards to the main bathroom, our only comment is the glass shelf above the wash basin is positioned in an almost dangerous position when one wants to bend to rinse their mouth for example - one has to actually duck your head underneath the shelf to access the basin properly. Bed was very comfortable, but alas, the sofa was on the hard side and not particularly comfortable to sit on. The welcome pack does need to be updated to include the correct information regarding the recycling bottle bank location and also the fact the recycling bins are only collected on a fortnightly basis rotating with the general waste bin. Regarding the above, we did enjoy our time at Poppy Cottage, neighbours were lovely and welcoming - location was great. We look forward to returning.

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• Mrs Warnes - Verified booking

  This cosy, very warm cottage is in a perfect location for everything Southwold has to offer. The steep staircase was a good workout as well as the wonderful beach walks that are super close. Its seaside themed ornaments are in abundance which adds to the cottage’s charm but not for those who suffer with a dust allergy. Do go prepared with everything you need as nothing extra is provided - although we did find salt for our chips! The bedding is super quality and the bath sheets are wonderfully soft and cosy. There was just myself and my hubby and a small dog - I would hazard at saying that with any more bodies the place would feel cramped. We enjoyed our stay though, the weather was amazing for January!

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• Paul - Verified booking

  Lovely cottage in fantastic location.

  Perfect size for 2 adults and toddler. Good size sitting room, practical kitchen with everything you need, nice downstairs cloakroom (with washing machine), very good bathroom with Velux window (you can hear the sea when open!), very comfortable bedrooms. Good size patio out back which becomes a sun spot - really relaxing. Really sleepy cottage, with excellent feel. A lot of thought has gone into providing guests with everything they need, so I would recommend, and we hope to stay again. If there was only one criticism; I'm sure guests would appreciate the standard milk, butter, bread on arrival. Final touch would make this property excellent.

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• Anthony - Verified booking

  Poppy Cottage has been refurbished to an extremely high standard.

  My wife and I enjoyed our stay very much because it was so comfortable and its location to the shops and beach and pier so convenient. Parking was so easy even when none was to be found in Victoria St. Now some bad points. None of the locks on internal doors work to hold the door shut except the lounge door. Even the privacy locks on the WC and bathroom do not engage so no privacy ! Front and back door have to be slammed very hard to engage the locks on exit. User manuals for kitchen equipment were not to be found even in the location mentioned in the guide book.

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