Christmas Bed And Breakfasts In Whitby

Reviews

What our customers say about their holidays

• David - Verified booking

  Family of 4, 2 adults and 2 children (4 and 5 year old).

  Visiting for 7 nights. Pros - Fantastic location for seeing Whitby (cafes and pubs within a 2 min walk, harbour a slow 10 min walk down the hill). -Comfy Beds -Beautiful kitchen -Living room size / comfort ok for small family of 4 - responsive property management to any slight issues / questions we have. - just set off the main streets so fairly quiet location and felt pretty safe however you do still get some street noise in peak hours. - nice welcome hamper - coffee machine - huge family sized cooker - modern bath tub / shower Cons - as stated in description property is over 4 floors which takes some getting used to, (1 room per floor), steps are really steep, so would not recommend to anyone with kids under 6 ish and anyone with mobility issues. Zip link bed is actually a double bed so zip link was never an option which was disappointing, which lead to us sharing beds (2 doubles) instead of having twin beds for the kids. - some windows / decor / fixtures are starting to show signs of wear. Windows and door handles really stiff, Would benefit from a maintenance person to attend just to sort lots of little like this issues but, however we appreciate the age of the property. - parking, although we are provided with a pass, it’s a bit of a lottery in terms of how close you can park, there are options a 2 min walk away which is viewable from the rear of the property if you are in luck. However you can find yourself walking 5 /10 minutes away to the car if your luck isn’t in and are less organised. (Parking Guides are provided). If you happy to park £9 per day there is parking to the rear of the property in a public car park 2 mins walk away if you are stuck for options. - Im 6ft 2 and found it hard to gain access to the top Bedroom and kitchen due to the low beams,I had to duck / crouch on entrance / exit after learning this lesson the hard way. You do get used to this though. - lacked some basic provisions such as bin bags, toilet roll, soap etc Over all, if you understand the age of the property, and are able to work round the steps issue, it’s a nice place to stay, it’s got some nice charm about the property with some lovely modern touches and the location absolutely makes it worth it.

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• Samantha - Verified booking

  The property is on a quiet, quaint road and we had no issues with noise.

  Despite the mention of the possibility of stairs being an issue, we didn’t find this a problem as long as we took care - the steps are quite shallow and some of the ceilings on the stairwells are low - but we found them ok. The kitchen had all utensils we needed for a real self catering break and there were books and games provided too. Beds were clean and comfortable. We had one issue, with the cleanliness, which was an issue at the start of our break as we did have to clean. There was quite a lot of dust throughout, the carpets needed vacuuming, the bottom of the toilets needed extra attention, crumbs were on the work surfaces in the kitchen and our dog found a bone of some description on the kitchen floor, also the front door was really quite grubby inside. This has been fed back to Sykes already and so hopefully this will not be an issue for future bookings. We were advised that the cottage are not obliged to provide cleaning products, which seemed odd if they’d like you to keep the place clean, and so we did have to purchase our own antibacterial cleaner. Dishwasher tablets were plentiful however. Be aware that milk and coffee aren’t necessarily provided on short breaks, but there are a few little shops nearby to purchase these. We love Whitby, and hopefully our feedback is taken as constructive rather than negative - the hubby also mentioned that an oven glove would be helpful!

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• David - Verified booking

  We've stayed with Yorkshire Costal Cottages previously and recognised that the quality of your holiday apartments was higher than other Whitby holiday letting companies.

  That said we would not return or recommend this property. We found the attention to little details lacking eg. lack of clothes drying screen, a sweeping brush, general instructions for settling in, etc. Also some annoying little things like the lack of bin bags, toilet roll, cooker dial numbers rubbed off, etc. The shower head was also hanging off the wall and the pipes howled at certain temperatures. The biggest complaint was the noise from occupants using the patio upstairs which was directly outside our bedrooms and kept our kids awake late into the night. I understand this property is also managed by Yorkshire Costal Cottages, so surely you could request occupants to respect their neighbour and possibly suggest a curfew time for using the patio such as 10pm. After the second night disturbed by the noise and having to comfort my crying daughter who wasn't able to sleep, I had a polite word. That appeared to work on the night but the family's late night patio gatherings continued for the rest of the week. This really spoilt our stay and quite stressful each night waiting to see if things would kick off. To be honest folks I never leave reviews as I feel there as so much people whinging on social media about the smallest of thing, therefore, you cannot underestimate how disappointed we were with this property. Kind regards David Alexander

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• Angela - Verified booking

  Overall, the house was nicely furnished.

  Unfortunately, the inaccurate information about location ('right turning 50 yards after Yorkshire Cottages office' rather than 'immediately after') meant we ended up going round the one-way system again trying to find it. There was no scratch-off parking card in the property, which meant we had to drive back into town to find somewhere that sold them. We drove to the Co op (as it was the only place we knew with free parking). They didn't sell them, but a staff member gave us a parking disc. Fortunately, we found a traffic warden near the property who showed us where we could park overnight. By this time, we'd wasted over an hour of our holiday, and tempers were frayed. Not the start we wanted for a break that was meant to be a treat! Perhaps you should consider posting the scratch cards to customers in advance of their holiday to avoid this happening again. Inside the property, there is a strong smell of damp in the kitchen and black mould on the stair wall. I have a rare lung disease (aspergillosis) which is caused (and exacerbated) by black mould, so I was unable to use the kitchen. Again - very disappointing. Finally, the mirrors in the bedrooms need hanging on the walls. I had to sit on the floor to be able to use the mirror to do my hair and make up. Not ideal!

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• Joanna - Verified booking

  Appartment 23a is just absolutely fab.

  Two of us stayed here for 2 weeks and it felt like home, lovely and cosy, with everything you could possibly need. For some reason I thought the courtyard would be public but it's not - it's a lovely little outdoor seating area which is lovely in warmer weather. We had our breakfast outside and also ate outside a couple of times, at the end of September. The appartment was spotlessly clean, and lovely and spacious. It is next door to Silver Street Fisheries (Google it, it's amazing), 5 minutes walk one way to Bram Stoker's bench (and amazing views across Whitby), and 5 minutes walk the other way to the harbour. It could not be better positioned. There is also a lovely place called 'Shears' on Silver Street which is to die for - they do amazing breakfasts. Google it! You can use the scratch cards to get free parking around the area but we were a bit lazy and didn't bother. We just paid for the local car park which is a 1 minute walk away - it's £9/day. WHEN we come back to Whitby, we'll definitely be staying in Appartment 23a, as long as it's free! I cannot recommend it highly enough, and we are very picky!!

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