Dog Friendly Bed And Breakfasts In Coverack

Reviews

What our customers say about their holidays

• Jonathan - Verified booking

  The cottage/converted barn was located in a superb area for sightseeing and visiting all the beautiful towns and beaches in the west of Cornwall.

  The farm in which the barn was located housed 2 delightful pigs, 3 Alpacas and 2 goats and we very much enjoyed visiting them everyday. We were appreciative of the choc biscuits and wine upon arrival. The bed was very comfortable. However, unfortunately this sums up our positive comments. In a nutshell, the cottage was tired, run down, emitted a very musty smell and was dirty. In particular, we needed to clean the toilet bowl - the rim where the water flows out was filthy as was the basin’s overflow hole, the area around the tap and bath overflow. There were no cleaning products, so we had to use washing up liquid. The towels were very rough and tiny. In the kitchen, the teapot was dirty as was the butter dish (and milk jug, which we didn’t touch). The decor is in great need of updating and indeed the whole space is in need of a full refurbishment as it is run down. The sofa was dirty and smelly. All the house plants were plastic and were faded by the sun. There were many cobwebs and dead insects. The Dvd didn’t have any sound and the instruction manual was for another model. Our biggest issue was that we booked a four tick cottage, which this clearly was not. How can we trust the tick system if it appears that no one is monitoring this property. You could ask why we didn’t take all of this to the owners, the reason being is we were on a 7 day holiday and we didn’t want to waste any time dealing with issues that should not have existed in the first place. We paid for a 4 tick accommodation and this was at the most 2 ticks. It was a great disappointment, but we stayed as we live in London and this was our summer holiday

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• Confirmed Guest - Verified booking

  We stayed for a week to celebrate 45th and 50th wedding anniversaries. The cottage was charming but we had some initial issues which we tried to relay to our housekeeper. We were unable to contact her at any time even to get the key code. We had to phone Rural Retreats direct. A housekeeper in the next cottage helped to replace glasses and a broken toaster,(the cottage sleeps six but there were not enough wine glasses or champagne glasses for 6) and supplied extra towels as the heated towel rail was faulty. We have stayed with Rural Retreats before and had a marvelous time, but definitely felt that the cottage was not as clean or well kept and the crockery etc was not checked. We also had a very damp and peeling wall in our bedroom which should have been repaired before our visit. This was a trip we were all looking forward to, the rental price is not cheap and we felt a little disappointed that we had to spend precious time trying to sort out problems. Rural Retreats did contact us to check that things had been rectified, but we did not want to have someone repairing a wall whilst we were in the cottage and it would have been preferable to have everything in place before we arrived. We had the impression that it was definitely 'end of season'. We love the Lizard and made the most of our stay, but hope that our comments will be noted for future reference. If there had been a complete check on the cottage between guests we would have had no cause for complaint at all.

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• Robert - Verified booking

  Over all the property was in fairly good condition but a bit tired in places.

  Two of the saucepans we're damaged and in our opinion not usable. All of the cutlery and crockery was mismatched and although usable gave an air of something thrown together rather than a business. All of the cook ware crockery and cutlery is due a refresh. No milk, tea, coffee and sugar was provided which was a shame as when you have travelled for 4/5 hours you need a cupper on arrival. The wine and biscuits were a lovely thoughtful touch. The bathroom floor needs re grouting as there is a loose floor tile. The decorative tiling around the bath has black mold on the grout. The towels were damp on our arrival which ment the towels were wet all week as in june you don't need the heating on. All the little decorative touches and books were dusty and had cobwebs on them. Which gives an air of the whole property being unclean, which is unfair as it had been cleaned well. The bedding was clean and bed comfortable, which is a big thing when on holiday. Bedroom furniture well equipped plenty of wardrobe and drawer space. The property is lovely in a fantastic quiet country location. Good location for exploring the bottom of Cornwall. We would recommend the holiday let to friends and family and would stay again, the ability to take your dogs is fantastic. Please don't take offence of our comments we just feel with a little attention to detail you could have a fabulously comfortable holiday let.

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• Anne - Verified booking

  Lovely cottage with everything that you need for a stay!

  However, there was a very bad issue of damp in the cottage which was much more noticeable in the bedroom downstairs. Unsure if due to lockdown and the cottage potentially being unused it has made the issue worse but it was unacceptable and mould could be seen in the corner of the room and on other walls. All of our clothes which were in the bedroom (even items in the wardrobe or draws) were made damp, and the top of the duvet bedsheet was wet/damp to touch. The smell of damp was imminent everytime we walked through the door when we had been outside. We tried to improve the damp by keeping the heating on 24/7 and opening all of the windows when we were in the property. Even the picture upstairs in the lounge had mould spores inside the frame (originally I thought it was dirty). On night 6 my throat was like razor blades and I had to go out to the pharmacy and buy syrup / cough medicine to help the pain. I have later researched and found that mould spores can cause severe inflammation and irritation to airways. The issue of damp needs to be resolved and if this happened I wouldn’t be able to fault the cottage at all as we had an enjoyable stay otherwise.

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• Confirmed Guest - Verified booking

  Great location and well furnished, although for the 2nd year on the trop the boiler tripped. Also disappointed with Rural Retreats hamper, nottle of wine instead of ground coffee would have been preferred as would a loaf of bread instead of fudge Also disappointed that I was told that we could only book for minimum of 7 days (in May !) only to find people there from Saturday to Tuesday. Basically my gripes do not put me off booking, possibly 9/10 visits, because it is a fantastic building in a wonderful location. The Lizard Peninsular is something special. Will be back next year and hopefully no ****** ground coffee 👍😃 My 5 star rating is for the property and location, not for RR who do not seem to appreciate repeat customers

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