Dog Friendly Bed And Breakfasts In St. Ives

Reviews

What our customers say about their holidays

• Rachel - Verified booking

  On the day of check in I received a call about 2pm saying they were expecting a plumber to the property as there was a number if issues that needed to be dealt with.

  I said we were 3 hours away so that would not be a problem.He said there was a problem with the radiator. The sink and the shower. When we arrived at the property there were 2 dirty bags of linen at the front door making it very difficult to drop off our luggage with it all in the way. On Thursday the housekeep called to ask if the linen was left and could she call to collect it.so this was in our way for whole time we were there. This really was not a good 1st impression. The radiator in the top floor bathroom was absolutely pouring with water when we went upstairs, we had to hand tighten it to stop the flow and leave a bowl under it for the rest of the week.The shower in the same bathroom switched off half way through and would not come back on again. The issues with the water in the top bathroom caused water to to come through the ceiling in the twin bedroom. The shower in in the middle front bedroom leaks from the corner. The radiator at the front door does not work and it is very cold in living room. And the sink in the kitchen sprays out causing you to get soaked every time you use it. I reported these problems and the fact plumber had not been to sykes in Saturday morning. Louis assured me he would get this sorted and someone would be out.. He rang me later that day to ask if anyone had been out which they hadn't. I then insultingly received a email on Wednesday asking me if my case had been sorted and to rate my experience. Noting had been done and the issues are still very much a problem. which is a shame because the property is lovely but it really does need these issues sorting before you start to charge 3 times as much in the summer months..I had read a few reviews previously stating some of the issues which means they have not been addressed which is not very good to say how much we spent to come for a weeks holiday. I await your reply

  Read more less >

• Rachel - Verified booking

  On the day of check in I received a call about 2pm saying they were expecting a plumber to the property as there was a number if issues that needed to be dealt with.

  I said we were 3 hours away so that would not be a problem.He said there was a problem with the radiator. The sink and the shower. When we arrived at the property there were 2 dirty bags of linen at the front door making it very difficult to drop off our luggage with it all in the way. On Thursday the housekeep called to ask if the linen was left and could she call to collect it.so this was in our way for whole time we were there. This really was not a good 1st impression. The radiator in the top floor bathroom was absolutely pouring with water when we went upstairs, we had to hand tighten it to stop the flow and leave a bowl under it for the rest of the week.The shower in the same bathroom switched off half way through and would not come back on again. The issues with the water in the top bathroom caused water to to come through the ceiling in the twin bedroom. The shower in in the middle front bedroom leaks from the corner. The radiator at the front door does not work and it is very cold in living room. And the sink in the kitchen sprays out causing you to get soaked every time you use it. I reported these problems and the fact plumber had not been to sykes in Saturday morning. Louis assured me he would get this sorted and someone would be out.. He rang me later that day to ask if anyone had been out which they hadn't. I then insultingly received a email on Wednesday asking me if my case had been sorted and to rate my experience. Noting had been done and the issues are still very much a problem. which is a shame because the property is lovely but it really does need these issues sorting before you start to charge 3 times as much in the summer months..I had read a few reviews previously stating some of the issues which means they have not been addressed which is not very good to say how much we spent to come for a weeks holiday. I await your reply

  Read more less >

• Mr Precious - Verified booking

  Having stayed in St Ives on a number of previous occasions, Flat 1, 4 Fernlea Terrace was very pleasant to stay in. The views from the loung/dining room are among the best in St. Ives. So good that some may be content to watch the beaches from the flat rather than going out if the weather is poor. Located near the Malakoff bus terminus, the flat is easy to get to, but, after a 12-hour journey was not obvious which door to use to access the flat, which is next door to Tea and Coast. We let Marina at Cornish Horizons office know this when we asked for a change of bed linen after the the first week, who was very friendly and helpful, offering to updte the access instructions & provided a delivery of fresh linen. The galley kitchen is well-equipped and laid out with everything close to hand. Free wifi is excellent, plus there are USB charging sockets in the lounge & kitchen (there may be others that we didn't notice). Whilst we had no problems with the location, those with restricted mobility may find climbing Tregenna Hill, Skidden Hill & the entrance stairs a challenge, but the views from the flat more than compensate. One issue, that we did anticipate as we live in a quiet village, was traffic noise in the double room that faces Tregenna Hill. Especially at weekends during the September Festival we were awakened by loud vehicles / motorcycles in the early hours. Our solution was to use "Bio Ears" mouldable earplugs - available from Boots chemist in St Ives. It may be possible to mitigate some traffic noise if the owners could site the double bed against the wall facing the window. Also, during the festival, street lighting was intrusive, which could be a problem for some who may choose to wear an eye-mask, or be reduced by fitting a pelmet / blackout blinds / curtains. All in all we enjoyed our stay and would recommend the flat.

  Read more less >

• Victoria - Verified booking

  We had a lovely stay at Marchbourne overall, sadly encountered some issues on our first night however after a couple of days Skyes got this sorted for us & remained in contact with progress reports the entire time.

  The home is beautiful, & in an ideal location however the kitchen was poorly equipped, comparing it to other stays with Classic Cottages this was more like a 4* rather than 5. We struggled with the lack of kitchen appliances such as large enough pans & not enough utensils to serve food (7 of us stayed so large volumes of food to be cooked), & the crockery was very chipped, the cutlery we found was dirty & our bed linen was still wet when we arrived. There was still sand throughout the floors of the property & lots of marks on the walls of what could only be described as splatters of insects being killed, there are marks on a lot of the upholstery which we understand is bound to happen due to the volume of stays this beautiful property has. The owners were very reasonable & offered us a refund for the inconvenience which is greatly appreciated & despite some hiccups Skyes Cottages were fantastic, namely Cameron who went above & beyond out of his working hours to ensure that we were ok & issues were resolved as quick as possible. There was also no welcome book or information about how to work appliances, or information about what there is to do locally etc, this was requested from Skyes Cottages & although a very basic guide was sent the information appeared to be old & didn’t include anything about the local area. I think if the cleanliness was to a much higher standard & things such as perhaps an information guide was shared it would’ve been nicer.

  Read more less >

• Testimonial - Verified booking

  "We were very impressed with the standard of The Sanctuary.

  It was very clean and well equipped with good quality furnishings. We were met on our arrival by friendly staff and there was a lot of information in the apartment regarding St. Ives and the surrounding area. We were really pleased to have the small decking area to sit in especially as we had our dog Delta with us. We found everyone in the area to be very friendly and we ate out at several restaurants. The Porthminster Beach Café was a favourite and we had a very special anniversary meal there. Luckily we picked a great week for weather so were able to sit outside with Delta. We also loved the outside area at The Loft and were given a good welcome (and a chew for Delta) at Onshore. One night we enjoyed fish and chips from Becks. We also travelled to a favourite haunt of ours at Cadgwith and Coverack. Delta loved her walks on the beach before 8am and we also walked a couple of times to Carbis Bay and had sandwiches and a glass of wine at The Carbis Bay Hotel (not cheap but a lovely location). I think Delta's favourite beach was at Lelant after we have driven there and parked at the church. She could not wait to go for a swim and have a roll in the sand!It was really great to find such a lovely apartment where we could also take our dog and we thoroughly enjoyed our week in St. Ives." G. & B. Snelling

  Read more less >