Dog Friendly Cottages in Gower

Reviews

What our customers say about their holidays

• Mrs Grindley - Verified booking

  After several emails and phone calls to your company throughout the week regarding our dissatisfactory stay at The Pines, I am emailing to make a formal complaint with the issues we experienced and the lack of resolution. I would like to mention that the bedding and towels were lovely, and we had plenty of hot water throughout the stay. Cleaning - Poor cleaning throughout the property including dust and cobwebs, finding a pizza in the microwave on arrival, old/used coffee pods in the machine. Hot tub - information booklet states the hot tub should be cleaned x3/week. It was not cleaned during our stay. This is a significant health issue, and we now worry the hot tub was not cleaned prior to our stay between guests. Coffee machine - this broke towards the start of our stay and tripped a fuse. We were advised by the company to stand on a plastic bar stool to switch the trip back on. This is an entirely inappropriate suggestion, not knowing the make up or abilities of our group and not taking into account our health and safety. No coffee pods were provided as per the Information booklet. We did eventually receive a new coffee machine, however this was also faulty and leaked water. Dishwasher - this broke towards the start of our stay and was not fixed. Only x2 tea towels and a bathroom hand towel were provided by housekeeping at the start of the stay, and we only received additional materials to wash up with on Thursday after having to request these. We have spent countless hours of our holiday washing up, for 8 people minimum x3 per day. Fridge - faulty, freezing our food despite being at reasonable temperature. This is a food safety issue and subsequently we had to throw food away, we expect the approx cost of this to be at least £200 across the week - including raw and cooked meats, fish, cheeses, dips, milk, fruit/veg, yoghurts etc. A maintenance company attended on Thursday, the issue was not fixed. Games room - no heating, and therefore not usable at certain times of the day due to being so cold. We did not accept the box of chocolates sent by the company, as we quite frankly found this offensive given the amount of issues and lack of resolution we experienced. We have holidayed in self catering properties for many years, and unfortunately this experience has been very disappointing.

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• Mrs Lynda Foster - Verified booking

  We loved or stay at Shambles which was the perfect holiday cottage for us and our dog. The cottage was comfortable clean, well equipped and catered for all our holiday needs. Surprisingly for mid October we enjoyed the late afternoon sun on the patio and the well kept secure garden was an added bonus. The location was perfect for our week exploring the Gower. The fact that there was an excellent community shop, post office and cafe directly opposite solved any shopping problems. The volunteers and locals were friendly, helpful and there was a never ending supply of lhomemade produce. The sweet potato pasties and spicy carrot cake are highly recommended. Cwm Ivy, another local cafe with homemade cakes, was a good pit stop at the beginning and end of some of our walks. The Britannia Inn was dog friendly with reasonable pub food and a good atmosphere, although very busy on a nice autumn weekend. We will return to the Gower next year and hope that we can use Shambles as our base again.

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• Mr Jewson - Verified booking

  We loved The Shambles, the owners have thought of everything to make your stay wonderful. The cottage and enclosed garden area were just perfect for us and our dog. It had all the mod cons, was very spacious and warm in December when we stayed. You can hike in various directions straight from the cottage and reach a number of glorious beaches. And behind is a lovely hill to climb and admire the views. so we had many car free days where we did 10-15 miles walks taking in 3 beaches. There is a shop across the road that stocks vegan food and there is vegan food available at the pub. This really is a spectacular holiday destination. The local roads are quiet, it is a really peaceful spot. Saw lots of birds in the very pretty garden. We have recommended to friends and we intend to come again.

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• Mr Maskens - Verified booking

  This was a new area for me having been to the Brecon Beacons in the past and loved it. I absolutely loved my stay in this new location and would love to return. The cottage was beautifully clean and well equipped with modern facilities but retaining charm. Really light and sunny and loved the little wood burner for cooler evenings. It has a super sunny terrace with lovely views. The owners were lovely, there if you needed them and left a lovely cake for my arrival. The location was just stunning. Across the road you could walk down the cliff path to the 3 cliffs bay, which was gorgeous. I didn't want to come home. Thank you for a perfect stay and for sharing this idyllic location.

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• Ms Rees - Verified booking

  High standard of hygiene, even in drawers and cupboards, which are so often missed. Excellent shower pressures and a lovely deep bath! Equipment was generally good and a sharp set of knives are always a bonus. Beds and pillows super comfortable. We visit Oxwich at least twice a year (I am originally from Bishopston) and have always previously stayed in one of the various accommodation incarnations of the Oxwich Bay Hotel. We really wanted a change this year and were so pleased we did! Netherend is a far more affordable and comfortable option, particularly with our dogs and yet less than 5 minutes to the beach. Would definitely recommend this house and we would book again.

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