Group Accommodation Bed And Breakfasts In Kent

Reviews

What our customers say about their holidays

• Ridwan - Verified booking

  The good stuff I will mention first The cottage was good and we overall had a good time.

  The pool was very big clean and nice. Close to the house. The ping pong table was good, asked the owner for more balls and he sent the housekeeper to send a box fall. The cookers were new but they were electric/induction and they were soo bad at heating up. The rooms were very big and overall clean especially the toilets. The garden was big. Now for the bad stuff, firstly there is a wasp nest right outside the middle floor window, and we had 40+ wasps coming into the loft, and we had a pregnant woman, children and one elderly staying. The owner called pest control but no pest control showed up. The owner got wasp spray left with us to use. The pool table was rubbish, it dipped in the middle and it was sitting on a foldable table so wasn't levelled so we couldn't play and enjoy it The owner wasn't always responsive, he didn't even come to welcome us nor say bye to us, we never even met him, first ever cottage I haven't met the owner. My pillow cover had red stain on it. Not sure if it was blood or something else. The fire alarm went off at night and we couldn't turn it off because the fire alarm system wasn't even in the house to disable it, it was in an office somewhere in the estate. Eventually the housekeeper went and turned It off because she heard the alarm and she came and checked on us, even though the owner also could hear the alarm from his house, he didn't come to check on us, I guess it's a matter of principle and showing you care for your guests if you was to show your face to your guests to see if they are ok. Some might not be bothered by owner not checking on them some may. But I'll leave that for you to decide. This wasn't owners fault but the other guests staying in near by lodge, had dogs, and their dog ran onto our garden and we have kids and some who are scared of dogs, and the owners of the dog weren't even trying to take their dog, and their dog also pooed on our garden which the housekeeper then cleaned up, however I did inform the owner and he told the guests to keep leash on their dogs. The last issue was that there is NO AC in the whole house, it was sooo hot in every room although some rooms had fans provided, it wasn't enough and some fans stopped working. Id like to end it on a good note, it was overall a great stay, we really enjoyed the time together, it was very spacious house. Purely because of location and amenities id recommend this place they even had washing machine and tumble dryer which came in handy.

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• Andrew - Verified booking

  There is much to be liked in Coastguards View.

  It’s location right next to the sea between Whitstable and Herne Bay, a Sainsbury’s within walking distance, it offers good parking, comfortable sofas, a modern kitchen, 2 toilets with an en-suite apparently on the way, comfortable beds and good linen, reliable internet, a smart TV and a washing machine with room enough for seven people. As we were there at the beginning of December we didn’t use the outside area but imagine it would be delightful in summer. We had many trips out ( Canterbury, Margate, Whitstable, Herne Bay and even managed a day in London). Slightly negative were the facts that the downstairs toilet was a bit too small and cramped. Grandad had problems. The weather was cold when we were there and the dining area and lounge remained cool as the radiators battled with the cool air rising up through the floor boards and the poor seals on the main doors. The boiler thermostat was set to 15 degrees when we arrived which was too chilly so we changed it to 21 degrees. We did not want to use the open fire. Again this would not be a concern in summer or spring or even a mild autumn. Lastly we thought the arrival time of 17.00 is too late and a bit mean. A previous guest has commented on this too. This was not a problem for us as we were coming from North Wales but Grandad living two hours away who arrived earlier than expected found himself waiting. By this time it was cold and dark. Other properties we have been to, allow guests to arrive at 16.00 or sometimes even 15.00. All in all, however we had a happy stay and can recommend the house and Chestfield Barn restaurant in Whitstable where we all had a lovely family meal. We wish the owners all the best.

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• Jan - Verified booking

  Although we enjoyed our stay, as the location was amazing and the accommodation was roomy I would list the following points that need attention Kitchen Water left in kettle, which also needs descaling and crumbs left in toasters.

  There was no salt or rinse aid in the dishwasher so I texted the owner, Wendy, to ask for some and also towels were not available for the hot tub, even though in the folder left for us by the owner, told us to only use these in the hot tub. The cleaner came the next day with these items. There was only one small frying pan, which also had seen better days. Otherwise the kitchen was large and ok. Living Room This room was very dusty and had cobwebs. There was dust and dirt around edges of wooden floor and foot marks on it too. The settees were very old and worn out and very uncomfortable and need replacing. The patio door windows were extremely dirty. The patio doors also were hard to lock at times. Bedrooms Downstairs bedroom was spacious and light and airy but there was dust and hairs in the drawers and very dirty patio doors again. The upstairs bedrooms were also light and airy and spacious. There is ample hanging and drawer space. Lovely views. Upstairs shower room Needs renovating. Paint peeling off walls. Shower had black mould on it and shower glass doors were marked with water. Toilet had dark brown stains in it. Downstairs bathroom was spacious with large bath and other than toilet not being cleaned properly, was great. No toilet brush available for cleaning. Walls up the stairs are marked and could do with repainting. Carpet had large mark on it under radiator upstairs what looked like water had leaked on it. The garden could do with some general tidying up with weeds growing through the stones. I think attention needs to be made to the general cleaning of the house but also some maintenance to the areas I have mentioned.

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• Nicola - Verified booking

  The cottage is lovely and in a stunning location.

  The beach is lovely and we walked on the beach every day. The tumble dryer not working was an inconvenience as with 7 of us I would have liked to wash and dry the limited towels provided midweek. There are two ovens in the kitchen but only one worked, again for a large family two would have been more convenient but not a huge problem. What did almost make us come home early was next doors dogs barking excessively every time they went out and left them out at the back. This was around 8-8.30 every week day (woke everyone up every day) all day long Mon and throughout our stay for 2-3 hours at a time. It was a warm week and even with all doors and windows shut they were very loud as it is a terraced property with small back yards. We did send the owners a message on Tues to ask if this was likely to continue all week or was a one off as were considering going home early but didn't get a response. We were away for a family wedding and visiting family so we did stay and try and ignore the barking. We took two dogs with us, we are dog lovers and this was not the odd bark! Other than that the cottage is well furnished, as described and a very nice property with a fantastic outdoor area to enjoy the sunshine with a fantastic sea view. Next doors dogs are clearly not the owners fault but did affect our stay.

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• Elaine - Verified booking

  A lovely house in a beautiful setting looking at the sea.

  We had a good time staying at the cottage. Inspite of the fact that it was less than we had come to expect from a cottage from Sykes. The cleanliness was not what we have come to expect of properties we have stayed in with Sykes Cottages. We felt the view was by far it's best asset. I realise it's heading towards the end of the season & it certainly needs a repaint all through. If they want to sell it as it's got a for sale sign outside. We felt it was looking a little tired & in need of some TLC. The Kitchen looked lovely but the didnt have everthing you might require we felt is was was very basic. Going back to the cleanliness - our daughter joined us for a few days. When I went to strip the bed off on the departure day the mattress cover had stains on it & they were certainly not from us. They looked as if they had been there from previous occupants & the cover had not been washed. There were smears on the bathroom mirrors & shower cubicles. We found bits of food on the floor too. We just felt the cleaning was standard was disappointing. We were quite disappointed & would not recommend a stay there. I felt the property was done in a manner to make money but as cheaply as possible. I would not recommend this property nor would I go back again.

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