Group Accommodation Cottages in North Yorkshire

Reviews

What our customers say about their holidays

• Craig - Verified booking

  Tried phoning the owner 3 times during my stay.

  The first time, she advised she was on the phone to someone from China and that I'd have to phone her back (the correct response would surely have been to say that she would phone ME back). On the 2nd and 3rd attempts to phone her, it went onto her answering service - I left a message for her to phone me but she never did. After we had arrived back home, a full 24 hours later, I received a text message from her asking if she could help! The heating is by means of quite dated storage heaters. The heating came on at preset times and it was unclear as to how the guest controlled the heating times. Although it was only September when we stayed, it got chilly on one or two evenings and we had to sit with duvets over us one evening. Guests may wish to bring their own small fan heater with them if staying over the colder months. The shower was over the bath type. The shower screen was of a folding type which did not sit flush on the edge of the bath leading to worry that water would go over the side onto the floor. We were worried about forcing it in case we broke it. A bath tap came away in my hand whilst I was using it but, luckily, I was able to re-attach it. The crockery was plentiful but guests may want to consider bringing the following themselves: a sharp bread knife, a sharp pair of scissors, some large bowls and some STANDARD sized mugs. The table in the living room had a noticeable layer of dust on it suggesting that cleaning mightn't be a priority. Whilst the DVD player worked, the remote control for it did not, making it hard to control viewing, suggesting a lack of attention to detail. The volume on the TV, whilst watching a DVD, was also very low and unable to be increased, resulting in the TV being very hard to hear. Guests may wish to bring their own DVD player or portable DVD player. If just watching the TV alone, the volume is fine. Guests should note that there is no DAB radio reception OR mobile signal which did not present too much of a problem for us, but may for others. There was no welcoming pressies, like a bottle of wine or biscuits, something we are used to receiving at other cottages, which was a bit disappointing. However, there was a carton of long life milk left for us in the fridge. The cottage is, otherwise, in a delightful location with a lovely garden and views. Pen-y-ghent could be seen from the garden. It was generally quiet during our stay. The bedding was crisp and clean and the beds were comfortable. The price we paid for our week was reasonable but the price varies considerably, depending on the week chosen, and so guests should choose their week carefully. Overall, we'd score the cottage as 7 out of 10, but it could quite easily have been a 9 or 10 with a bit more attention to detail / response from the owner when contacted.

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• Gina - Verified booking

  A beautiful cottage.

  Great location, car park around back £15 for week. Quaint front garden. On arrival before we had even unpacked I had to ring Sykes to say it had not been cleaned very well. Stain on bedding, bathroom mirrors you could not see through, dirty cutlery and kitchen cupboards, mould in a casserole dish, this was to name a few. Welcome pack of half open jar of coffee and teabags, a packet of choc nuts all but 3 eaten out of them! Thank goodness no one had a nut allergy!!!! 2 bags of crisps and miniature marmalade! Skye’s got the caretakers daughter to come and do a re clean, even she agreed that this was not up to standards and did a quick clean upstairs, this was now about 5pm ish, we appreciated her coming and gave her £20 for having to try and rectify someone’s else’s cleaning, if she had done all the cleaning that wanted doing she would have been there a good 4hours. I cleaned the cutlery and draw, wiped all the kitchen down, found half used garlic behind trays, food left in end cupboard ( which I left) there was cake in bedroom draws, sweet wrappers under bed, coat hangers and someone’s knee bandage on book case in lounge!! The list is endless, I have photos to prove all this too. Good grief this property wasn’t cheap to stay in. The owners have lovingly restored this cottage and put good quality furniture in, what a shame for it not to be maintained the way it should be. Before I left I hoovered lounge and kitchen took photos to prove I left it looking nice. Hopefully the cleaner will hoover all corners that’s not been done in months! What a shame. Would have been nice for Skye’s to have told the owners of our grumbles on that Saturday, but they said we complained the day before departure, that was our second email. The caretaker also should have come to see it too, his daughter even took photos. Very disappointed how we have been treated.

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• Ray - Verified booking

  Very convenient for Central Richmond and all it has to offer and also access by foot to good riverside walks.

  It is a lovely property and as the instruction book advises the house warms up well and seems to retain heat. ( Thick walls helps with this ) The exception is that the kitchen radiator cannot be turned on. It's okay if cooking with the cooker or you have to leave the sitting room door open. However, that then cools down the sitting room. Thankfully, the weather turned very cold only the day we departed. We found the furniture and beds comfortable. (Even the one settee that was well used and dipped. That became my spot) More wine glasses would be advisable, only three when we arrived and one broke in the dishwasher. We bought two more. Some microwave dishes, potato peeler would be good otherwise utensils were well catered for. There was dish washing tabs available but no washing machine tabs. I know it is self catering but often there are some available at cottages we rent. The welcome pack on arrival was good thank you. We were mixed family and friends staying so not having locks or a bolt in the toilet/shower rooms is not good. We had to make signs for the doors and tell folk that if the doors were closed it was in use. Re parking, we off loaded the cars at the gate with warning lights on. We paid £15 to park the car for a week in Nunns Close Car Park. Very close to the property. (£15.20 if you use Ring Go App ) A good week was had.

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• Robert - Verified booking

  The cottage is a perfect slice of nostalgic Dale's life.

  The cottage is situated in the most lovely Hamlette and is surrounded by lovely countryside, Lambs and sheep (the weekend we were there). The cottage was just what we were looking for, it was super quiet, Warm and cosy to the max. the Log burner is super easy to use and is perfect for cold nights. We also used the Garden a lot and made use of the BBQ. it's a little basic charcoal one but worked well. beds were comfortable and the shower was sufficient for what was needed. my only small areas of gripes would be that the check-in time is stupid. ^pm is just too late when your paying for a whole day. it should be more like 2 pm. the check out time of 9 am is also a little annoying but not as bad as we had lots to do that day so that didn't annoy as much. We will be booking again as it's our idea of a lovely cottage, not overdone or too Live, love, Laugh which seems to be a lot of the cottages now in Yorkshire. Rob x

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• Peter - Verified booking

  The cottage is delightful overall and it was a real pleasure to stay there.

  We really appreciated the look of the place and the lovely prints on all the rooms. The beds were very comfortable with good quality quilt and linen. The living room is very homely and well appointed with a good selection of books. We had not expected WiFi and it was a pleasant surprise that this has now been provided.The kitchen and dining room are well equipped and catering for 6 people is very easy. We particularly appreciated the cooker which was of a high standard. The Garden is a real bonus which enhanced our holiday. A Lovely place to sit and it’s a very easy walk down to the village. For a walking holiday it’s a good location with lots of opportunities for local walks as well as access to the three peaks and the Settle to Carlisle railway line. The only downside to the house is the single bathroom which is an area that could be improved. Our group had a great holiday here and we would love to return.

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