Bed And Breakfasts With Hot Tubs In Sandown

Reviews

What our customers say about their holidays

• Donna - Verified booking

  Sykes state “ 3 Exclusion of liability: Our obligations to you are limited to those in connection with the Booking Services and the Sykes Other Services.

  Accordingly, we accept no liability for any defects or unavailability of Rental Services, the Property or any other problems with your holiday. Your rights under these Booking Terms and the Rental Contract for issues with Rental Services, a Property or your holiday are only against the Owner (unless we have done something wrong in relation to the Booking Services or Sykes Other Services which caused that problem). Also, we accept no responsibility for the acts or omissions of third parties who provide Third Party Other Services to you when your contract is with the relevant third party and not ourselves. Would never have booked with this company had we known. Above is from part of the email received today following complaint. Booked Palm tree cottage on the Isle of Wight this summer and was meet with poor cleaning conditions , bins full up from previous occupants in a heat wave, clothes from previous, food in cupboards from previous. Dirty baking trays, stained cups, dog hair, cobwebs and dust everywhere and unusable bbq .As it was the summer holidays, we couldn’t find other accommodation and to come home early. It would have cost another £300 for the ferry. Called Sykes as soon as we got back and provided photos. Was originally told that owners would be contacted , hopefully resolved within a few days or they would take the matter further. Nearly two weeks later and all emails and messages were ignored. Finally got through today and spoke to an arrogant, rude and unprofessional agent who told me he would be happy to hear from my solicitor and Sykes are basically money grabbers. Don’t book the cottage or use this company.

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• Sarah - Verified booking

  We had a wonderful week at 34, Station Avenue!

  The house is a bit of a ‘tardis’: from the street, it looks like a normal terraced house but there is so much space inside! On arrival, the owners had thoughtfully left us bread and milk plus some biscuits - thank you so much. All the interior design was lovely, with high ceilings and original features which made it feel quite grand, and the whole house felt bright and well presented. My husband particularly loved all the lamp shades! My children LOVED having their own ‘kids’ lounge’, all the bedrooms were well proportioned with really comfy mattresses, the kitchen and dining room were great and it was handy having the utility space. One of the highlights was definitely the hot tub - it got a fair bit of use! Sandown felt a bit run-down, but it’s really well positioned to explore lots of other places on the island. The house is also really close to the High Street, where there is a Coop and Sainsburys. The only negatives were the showers, which were lovely and hot but just didn’t have much power to them. Apparently they were being replaced the week after we left! The oven also took a bit of working out - some instructions would have been helpful - but we got there! We all said it’s the best holiday house we’ve stayed in and would thoroughly recommend it for other families. (We were parents, two children aged 12 and 10, and my mother-in-law with her small dog.) Thank you so much!

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• Cydney - Verified booking

  Absolutely loved staying here.

  Perfect location for exploring that side of the island with loads of different cafes and pubs around. Although we stayed between renovations, the house itself was charmingly decorated with lovely finishes. Mattresses and pillows were very comfy and hot tub was lovely! Jon was on hand if we needed anything and provided us with lots of information about the house and area, as well as leaving us with anything we could need (including a cute little dishwasher tablet/tea towel arrangement!) Only negative feedback is the bed frame in one of the rooms was a bit creaky and the water pressure/temperature in the bathrooms and kitchen. Obviously as a work in progress, a lick of paint is needed here and there but it didn't dampen our stay. Would definitely recommend and stay here again!

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• Charles - Verified booking

  Property was lovely in a great location.

  The TV was a bit complicated to use but Ed very kindly came over and sorted it out for us. The hot tub was a bonus and very nice garden furniture which is not shown in any of the photographs. The only minor issue we had was the cleaning, bedding, etc was spotless but fridge and freezer had not been cleaned out and there was quite a bit of food from the previous occupant, we also found a plate of cooked chips in the microwave, a bit more attention to detail from the cleaner would be a recommendation. Overall though would thoroughly recommend this property.

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• Tina - Verified booking

  The house was perfect for our family.

  Loads of room and even toys for the kids which was a great bonus. The house is well equipped with everything you need. The hot tub was used everyday and needed after all the walking which we all did. The beds were very comfortable and a great nights sleep was had by all. I simply loved this house. The only downside was the water pressure of the showers. But in the scheme of things this is the only negative. I would highly recommend this property to anyone who has a large family. We was there with 4 generations and it was perfect.

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