School Holidays 2017 Cottages In Barnstaple

Reviews

What our customers say about their holidays

• Karen - Verified booking

  At an early stage of our holiday I contacted Sykes to detail many issues with the cottage and will provide them with photographs to evidence what I have said.

  We would not book the cottage again and cannot recommend it. We have booked many Sykes cottages and this is the first negative review I have ever posted. On arrival the owner’s driveway had numerous potholes. The external appearance of the property looked very tired. We arrived in the dark and there was a trench dug in the front garden and a grid cover had been removed that was a health and safety risk (we were not made aware of this and our dog has poor eyesight). There was old wooden fencing and furniture left in the front garden in a large pile and in another part of the garden a gate had fallen down and had just been left on the ground. On entering the property it looks exactly like the pictures posted on Sykes, nothing has changed, and the owner had 5 plug in air fresheners in use. On switching these off there was an awful smell throughout our stay that seemed to come from the utility room, which was very unpleasant. On booking the cottage the Sykes website stated that we could walk through the garden back gate and through the woods to a Nature Reserve. We could not do this as the gate was blocked off by 2 metal gates. This was a major factor in choosing this cottage and could not be done. The window in the main bedroom was very dirty and on walking into the bedroom for the first time the dressing table mirror was dusty. The ensuite shower was only ever lukewarm and never hot and the light above the mirror was extremely dusty and had not been cleaned. There were a number of lights that were just bulbs with no light fitting on them. We did not speak to the owner about our many issues as we were on a holiday and did not want our overall holiday ruined by this. The owner must be fully aware already of the external appearance and how their property looks. The scale of issues was also not quickly resolvable in our view. We loved the North Devon area and beaches. The cottage back garden was large with a scenic outlook and it was lovely to listen to the birds. The owners welcome pack was extremely generous and included a cream tea, coffee and tea and many different biscuits and chocolate. On the approach to the property some of the lanes are very narrow and some have no passing places and this needs to be taken into account. During our stay the external lights at the front and back of the property were not working and I would expect this to be checked for handover. The front door also was sticking and was hard to open and close at times and needed some attention. I also found the blue rug in the bathroom to be potentially unhygienic, unless it is being washed after every handover (the same rug as in the Sykes pictures). A welcome guide would also be helpful for the house and the area for guests to refer to.

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• Mr Pattison - Verified booking

  The property is located in an idyllic part of north Devon just outside Barnstaple with a Tesco Superstore and other amenities a short 10 minute drive away. It is also ideally situated to take advantage of a number of north Devon’s attractions. We really loved our holiday, made extra special by our hosts (Simon & Adrianne) who were very friendly and helpful. Nothing was too much trouble and being close to hand in the neighbouring property made life so much easier. We are so grateful to both Simon and Adrianne for making our stay so pleasurable. There is ample car parking across from the property (we had two cars but there is clearly space for several vehicles). The property was clean and well maintained, making for a pleasant seven day stay. It is a sizeable property capable of providing ample accommodation for eight people. The weather was fabulous enabling us to take full advantage of the very large and spacious secluded garden which was well fenced enabling our 2 dogs to have free roam of the property without fear of escape or injury. The hosts made us feel most welcome and provided tea, coffee, milk etc., The kitchen was well appointed with a good selection of utensils. We thoroughly enjoyed our stay and have no hesitation in recommending the hosts, property and location to anyone looking for a relaxing, comfortable holiday in an idyllic location. If the property was closer to our home (we live a 5 hour drive away) we would love to frequent the property several times a year but I guess we will have to console ourselves with an annual holiday (perhaps a longer stay next time). We very much look forward to revisiting the property, Simon and Adrianne next year and hope the weather is as glorious!

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• Shirley - Verified booking

  Access to the property was down very narrow roads it would’ve been of help to have been told this in the description even though we are used to driving down these kind of roads others may not be.

  The welcome by the owner was a little lacking she stood by her front door and shouted the keys in the door. Normally when you arrive at Sykes cottages there is a welcome pack and information / emergency pack none of these were available to us even when the electric went off on the first evening if we hadn’t of gone outside to the owners House, It’s doubtful if they would’ve come to see if we were okay. We rang the owners mobile twice but got no answer or call back . The TV was difficult to set up for viewing via sky (only half dozen channels available) there is no instructions . On the listing it said board games available none were to be found in the whole of the cottage. It was a concern that no electrical items showed signs being patt tested apart from one fridge freezer. The use of air fresheners in every room seemed excessive. There was three toilets and a minimal amount of toilet paper in each. The garden was okay but unkempt - obviously the rain at this time of year brought more weeds and growth than would’ve been expected. The owners did redeem themselves at the end after I left two pairs of shoes behind and even though at first it stated I’d have to pay £30 I was not charged for this so that was kind of them. I guess it made up for not having a pint of milk or a pack of biscuits on arrival. Shirley and Donna Somerset

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• Rosie - Verified booking

  We had a really fantastic stay in this amazing cottage.

  The hosts were really friendly and accommodating and we were surprised and delighted by the very generous welcome spread in the kitchen on arrival of: tea, coffee, milk, biscuits, chocolate, as well as delicious home-made cream tea scones and a Victoria sponge cake – complete with a bone china tea set for the occasion! The Shippon is very spacious and as other reviews have mentioned, equipped with everything you could possibly want, but the hosts are nearby and happy to help if needed. It was nice and clean and very spacious (with lots of storage), and the beds were really comfy. Great views (including sunsets) and the garden was lovely – a really big open space, yet completely private, surrounded by woods and farmland. It’s a lovely rural spot and the silence (apart from the birds!) was noticeable and very welcome –a perfect place to relax. A massive thank you to our hosts for making our stay so fab –would definitely return again to The Shippon – a perfect base for exploring this beautiful area, including the North Devon Coast with its lovely sandy beaches and the breath-taking scenery of Exmoor.

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• James - Verified booking

  What an absolutely great cottage, we honestly couldn't have asked for anything better.

  On arrival the owner greeted us and made us feel so at home after a long drive. The cottage it's self was very clean and tidy, it was also alot bigger than expected. There was wood for the fire if you wanted to use it, if not the central heated worked perfectly and made the property very cosy. The garden was brilliant for our dog and so big for him to run around but completely secure so we didn't have to worry when we let him out. The location is great and only a 10min trip to the centre of Barnstable, there are multiple shops a few minutes away. I love that the property is in the countryside and so very peaceful. The property is supplied with everything you need and there are even children books stored in the cupboard, this was great for us as we had forgotten our toddlers bedtime books. The owner obviously takes great pride in the property and keeps is so well maintained. I would really recommend this property and we will be staying again.

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