Villas In Aberdeenshire

Reviews

What our customers say about their holidays

• Rachel - Verified booking

  The cottage had not been cleaned on arrival.

  Not vacuumed, kitchen not cleaned and worst, toilets, showers and sinks all unclean. Faeces and dirty sinks all needed cleaning before bathrooms could be used. After some time cleaning we contacted the national trust of Scotland property manager who came out and agreed to give us two days refund as compensation. He also arranged for a cleaner to visit the next day. Two months later and after 3 attempts at chasing for the refund, none has been forthcoming. Therefore we are writing this poor review. It is not acceptable to treat guests in this way. We paid over the odds for an unclean cottage. Windows also had not been cleaned for ages, cobwebs being quite thick on the outside and also plenty inside. The beds are very hard and uncomfortable. You slide off the sofa's, which are also quite uncomfortable. All told, this is a cottage which has potential but needs a drastic deep clean and some new mattresses. We feel very let down. I have never complained about a cottage before in the 15 years that I have been booking them.

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• Peter - Verified booking

  The house was ideal for our family holiday with ourselves (grandparents) and three families (our children and their children), so 8 adults and six children in all.

  The location is good for the whole of NE Scotland, although the main road outside the property is used by fast traffic so has to be approached with care. There is plenty of space for sleeping, playing, working, chilling out and most importantly for simultaneous food preparation for fussy kids using the multiple sinks, fridges, dishwashers etc. The house was clean and well presented when we arrived. The grounds are lovely with space for games, barbequing, eating and exploring. The caretaker John was helpful and attentive. He was very friendly. There were some minor negatives we have already informed John about: The matresses are badly worn and need replacement. The timeswitch on the tumble dryer is broken - it didn't switch off. And small children have to be watched on the upper landings as the bannister rails are widely spaced. But thank you - we had a great holiday. Everyone loved it.

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• Helen - Verified booking

  A nice old cottage in a delightful location near the castle.

  The windows were old and not double glazed - they would benefit from being cleaned on the insides - we found the bedroom windows to be especially dirty. There were no bath mats provided which was a problem, and bath towels were a bit on the skimpy side, larger ones would be better. I personally found the large heavy quilt on my single bed very cumbersome. We experienced a power cut on our last night for a few hours. Only one torch was provided, and no other forms of emergency lighting. This could definitely be improved. There was a lack of lighting above the cooker in the kitchen. As we chose not to use the dishwasher, further dish-draining provision would have helped. Overall the cottage was well furnished and comfortable, with good modern bathroom facilities and a well stocked kitchen.

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• Emma - Verified booking

  Overall we were very pleased with the cottage.

  It had obviously been recently painted and was generally very clean. The beds were made and the fridge and bathroom were spotless. The cottage is cosy, welcoming and in a fabulous location. The only niggles were that the electric fire in the lounge doesn’t work (it wasn’t needed because the heating works very efficiently), the kitchen flooring looks very tired and the cupboard doors could do with a good scrub. Also a coat rack would be a really useful addition. Finally please attach the fire blanket to the wall as this caused my father some concern. We had a lovely week at Craigievar which is a perfect location for exploring the area and would happily return again in the future. I would confidently recommend this company and this property to anyone thinking of a holiday rental.

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• Rebecca - Verified booking

  South Mains is a beautiful traditional stone cottage.

  The cottage is comfortable, located in the grounds of a castle. The inside of the castle is fascinating, I recommend the tour. There is a coffee kiosk with WiFi so although not in the cottage, WiFi is close by. All of the NTS staff were friendly and helpful. There are woodland walks and wonderful views over the surrounding countryside. At night it is very quiet. The sky is incredibly dark, and the stars were beautiful. It was very special to see the milky war so clearly. We saw lots of wildlife and heard owls and foxes at night. A car is needed, parking is immediately outside the cottage. No EV charging on site, but available 5 miles away in Alford and other towns. We look forward to returning in the future.

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