Villas In The United Kingdom

Reviews

What our customers say about their holidays

• Duncan - Verified booking

  Where does one start?

  Port View is one of three apartments on different floors (number 5), above us was the quiet number 6, but on the top (number 7) was a different kettle of fish. Our first night was ruined by the noisy sounds of a music rave which lasted until the early hours of Saturday. We had an inkling something was wrong when around 4pm on the Friday afternoon, when a number of people entered the complex (our apartment is right by the front door) shouting on the stairs etc, and our concerns grew when loud music began to play. The volume increased during the evening and at that point we were thinking of going home. We went out for a meal hoping on our return everything would have quieted down. No such luck, in fact on our return we saw for ourselves one young man shouting from a top window, the entry code to the complex to his mates below on the road. Consequently more people entered the building and we began to feel nervous of what could happen to us. Next day we informed Sykes and to their credit got things sorted out with a promise we would not be disturbed again. (Port View is the only apartment under Sykes’ control) The rest of the week was quiet, but it did leave us on edge waiting for something else to kick off. Another problem about Port View is where it is. We read the owners instructions on how to find the apartment which were wholly inadequate and poorly written, in fact it needed a phone call to the very helpful manager (Sue) prior to going, to sort out how to approach the building. Another hassle was the parking of the car in the allotted parking space. Our car is a Mini but we still found it tight. One morning we entered the garage to find another car parked right by us which would have prevented us from accessing the car (by luck we hadn’t planned using it), if we had it would have required one of us to open the car window and squeeze through head first!! Overall it was a hard holiday, unable to really feel relaxed, with concerns over apartment 7, and issues with the parking. This leads to the question of Port View’s suitability as a holiday let, and should it really be included in Sykes’ portfolio? Can I end stating once again that the company did a great job in handling our problems and concerns, we had no complaints about the comfort of Port View either, but needless to say , we will not be coming back.

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• Duncan - Verified booking

  Where does one start?

  Port View is one of three apartments on different floors (number 5), above us was the quiet number 6, but on the top (number 7) was a different kettle of fish. Our first night was ruined by the noisy sounds of a music rave which lasted until the early hours of Saturday. We had an inkling something was wrong when around 4pm on the Friday afternoon, when a number of people entered the complex (our apartment is right by the front door) shouting on the stairs etc, and our concerns grew when loud music began to play. The volume increased during the evening and at that point we were thinking of going home. We went out for a meal hoping on our return everything would have quieted down. No such luck, in fact on our return we saw for ourselves one young man shouting from a top window, the entry code to the complex to his mates below on the road. Consequently more people entered the building and we began to feel nervous of what could happen to us. Next day we informed Sykes and to their credit got things sorted out with a promise we would not be disturbed again. (Port View is the only apartment under Sykes’ control) The rest of the week was quiet, but it did leave us on edge waiting for something else to kick off. Another problem about Port View is where it is. We read the owners instructions on how to find the apartment which were wholly inadequate and poorly written, in fact it needed a phone call to the very helpful manager (Sue) prior to going, to sort out how to approach the building. Another hassle was the parking of the car in the allotted parking space. Our car is a Mini but we still found it tight. One morning we entered the garage to find another car parked right by us which would have prevented us from accessing the car (by luck we hadn’t planned using it), if we had it would have required one of us to open the car window and squeeze through head first!! Overall it was a hard holiday, unable to really feel relaxed, with concerns over apartment 7, and issues with the parking. This leads to the question of Port View’s suitability as a holiday let, and should it really be included in Sykes’ portfolio? Can I end stating once again that the company did a great job in handling our problems and concerns, we had no complaints about the comfort of Port View either, but needless to say , we will not be coming back.

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• Colin - Verified booking

  We had a 4 night stay at Ystrad Wen in June and we absolutely loved it.

  The cabin was spotless, and everything we needed was there. Our welcome hamper had some lovely treats (the homemade brownies fab!) and was one of may really nice touches, like the binoculars, the sketch pad and pencils and the fresh flowers. The Cabin is 1 of 2 set in a lovely meadow field which magnificent views, and even with the open views it felt very private. The hot tub was perfect too, fresh crystal clear water when we arrived, you can tell it is changed between guests, which is appreciated. The view from the tub is awesome too. It was great getting a text on the morning we were due to arrive to welcome us and let us know what time the cabin would be ready, and some tips on directions too, so we managed to get there early with no wrong turns. If you are considering Ystrad Wen, I would encourage you to book it! We are hoping to be able to return sometime soon.

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• Michelle - Verified booking

  Ystrad Wen Review We recently visited Ystrad Wen with my husband and our two dogs, and it was an absolutely wonderful experience.

  The dogs loved it, and the beautiful scenery provided amazing views and the soothing sounds of nature. The bath and shower facilities were outstanding—so clean and well-maintained, also the hot tub was a great delight after long walks ,it was impressive. I accidentally left a personal item behind, and the kind staff promptly posted it back to me upon request, which I really appreciated. The area is stunning and secluded, making it a very romantic getaway. We fully enjoyed ourselves and would highly recommend it to anyone looking for a peaceful retreat. We were even treated to a surprise bottle of wine for my husband’s birthday from the owners ☺️ We will definitely be back and would recommend this cabin to anyone wanting a complete escape from the norm. Thanks for such a memorable time away xx

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• Mike - Verified booking

  WOW, loved it, loved it, loved it!

  It exceeded our expectations! Stunning all round views, all you can hear is birds singing and little lambs bouncing about calling their mums , It really is very peaceful and quiet, we loved the accommodation, it was spotless and furnished to a high standard, it is huge for two people, the bed and the bedroom were the biggest we have ever stayed in, and the stand alone bath with the breath taking views was just stunning and so relaxing. The hot tub was just what we needed and big for just two people! And again the views, wow! We really appreciated the treats in the welcome basket. It was so perfect for our romantic getaway, we are so definitely going back! ❤️ Many thanks to the owners Banty, Rachel and family x

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