Villas In Ayr

Reviews

What our customers say about their holidays

• Helen - Verified booking

  I'm reluctant to say this but I was so disappointed with the cleanliness of the house.

  Cobwebs in kitchen, living room, main bedroom & double bedroom. Both toilets vents covered in thick dust. Radiator in ensuite has years of accumulated dust. Placemats & coasters grubby. Both couches are extremely grubby also with accumulated food down the sides and seams. Skirting boards in each room were in need of a good scrub. I have taken photographs just in case my comments are disputed Given we're living through a pandemic I was astonished. To the positive. Great contained garden for small dog. Very secure and well maintained. Great location and very quiet . Short walk to the lovely beach. Very well equipped kitchen and plenty of towels and bed linen. The afternoon tea was a lovely surprise and very much appreciated. In summary We arrived in the evening so I didn't see the true condition of the house until the next day. I was going to call the number left in case of problems, but I couldn't live with having to move back our for the hours it would have taken to bring it up to the necessary standard. I felt the late check in of 4.00pm and early check out of 10.00pm was extreme. All problems are easily dealt with and if the house was given a much needed deep clean it would a gem of a place.

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• Susan - Verified booking

  Everything about this cottage in Alloway two miles from Ayr was absolutely superb.

  We arrived on Saturday 19th November to gain access into this modern three bedroom bungalow in a quite housing estate. This holiday cottage had everything we needed to accommodate our family and dogs. On arrival we found a delightful tea of sandwiches, scones and cakes in the fridge and this made the start of our holiday wonderful. The beds were very comfortable, the whirlpool bath was sensational, the kitchen had everything we wanted and the rear enclosed garden was brilliant to allow our dogs to have an enjoyable time. The cottage was exceptional clean and there wasn’t a spec of dirt inside the bungalow. Greenan Beach was only 10 minutes walk away and it only took 5 minutes to walk to the shops. I will recommend this cottage to our family and friends and we will definitely return to this holiday cottage in the next few years.

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• Audrey - Verified booking

  At first glance the house looked clean when met by the owner but during unpacking I noticed the floors were very dirty and hadn't been washed in a while as my bare feet were filthy walking about.

  The mop and bucket were bone dry and actually had dust in bucket which is how I can confirm this fact. I then had to spend a couple of hours scrubbing the mould and soap scum from shower cubicle which hadn't been cleaned in months. The fridge had mould, the toaster was full of old crumbs and was very grubby as well as a dirty microwave (inside). The cleaning left a lot to be desired. The beds were also very uncomfortable and one of them sagged in the middle. The cushions in the living room also had to be washed as they stank. It's a shame as this is a lovely house in a lovely part of Ayr. Owner needs to double check cleanliness prior to cleaner leaving and renters arriving. Won't be renting again. This is first time in ten years I've put in a bad review.

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• Helen - Verified booking

  This really was home from home, one of the best we have stayed in.

  Everything you needed was on hand and the accommodation was warm, clean and very modern. Upon arrival there was a note left apologising for the shop being closed and unable to provide afternoon tea but treats and milk had been left in the fridge and tea and coffee in the cupboard. The host had thought of everything right down to washing up liquid, all you needed to take was your weekly shop. We all enjoyed our stay and our three dogs loved their walks to the beach which was only 10 minutes away. Doonfoot is such a lovely place, so quiet considering there are quite a few properties and we know if we are in the area again we'll book Bright and Beautiful again. Thank you so much for letting us stay in your lovely home.

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• Graeme - Verified booking

  This was our second visit to the property and we enjoyed the first so much we booked again and had a future booking.

  Property was tired in some aspects. Holes in walls caused by the blinds, no blind on front door so no privacy and electric fire surround detaching from wall. The worst part however was the cleanliness, food waste on hob from previous visitors , wrong kind of hairs on bathroom floor obviously not even hoovered ,dust covered cobwebs main bedroom and unpleasant aromas in living room. The worst however was a artificial flower arrangement infested with black mould in bedroom. Criticized heavily by Sykes/owner for cleaning it up ourselves. Our future booking was cancelled based on this visit at substantial cost to ourselves as Sykes refused to refund. Holiday was not enjoyed at all.

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