Beach Villas In Wales

Reviews

What our customers say about their holidays

• Sarah - Verified booking

  Lovely looking property inside and out, and very clean!

  However, we really noticed where money had been saved, such as the paper thin hangers in the wardrobes, which couldn’t even support the weight of a pair of trousers. Additionally, the mattresses were very, very soft and in the double room my husband and I just rolled into the middle where there was no support under the bed at all. The 3 seater sofa was also very soft and we were nearly at the floor if we sat in the middle! I think it must be a sofa bed but this meant again there was nothing other than the cushion under us if we sat there. By the end of the week, all 4 of our backs were aching! Additionally, the listing says that things like toilet roll and dishwasher tablets are provided so we didn’t bring any but we were left with 2 dishwasher tablets and a small roll of toilet roll in each toilet, which wasn’t enough given that we cooked a full meal for 4 each evening and were there for a full week. Unfortunately, as we checked in at 5.30ish on the Friday, reception was closed and there was only an emergency number to call. I did text it to say we didn’t have enough (as this didn’t feel like an emergency) but I didn’t hear anything back and, as we had to go shopping and the bits we had wouldn’t last until Monday when staff were next in, we just bought more dishwasher tablets and toilet roll (annoying as have plenty at home and would have bought this had I known we would receive so little rather than buying new packs). It does seem strange that for a holiday site that takes bookings for arrivals on Fridays only that they then have no staff in for the whole weekend and staff work normal Friday hours! Maybe this should be re-thought? Either way, we just sorted ourselves and didn’t mention to staff (other than the text) come Monday as it would have been to no effect for us. Lastly, Wales has very strict recycling rules (fair enough!) but, given the site really wants you to recycle properly and makes it clear in the welcome pack, they didn’t make it easy at all. For example, food waste should be separated but we couldn’t even find a food waste bin outside… although it did appear later in the week. Additionally, there was no extra facility within the lodge to separate out recycling, food waste etc which meant that we needed to manually separate out everything in the lodge using kitchen bowls (food waste) and bags we had brought with us unless we were to walk to the bins all the time! Then, to top it off, the bins outside were overflowing (other than general waste) which meant that other types of recycling started being loaded up outside of the bins. Just seems that this should have been better thought out too. I (honestly!) wouldn’t normally mention all these things but the images and, genuinely, the look of the property itself are lovely but the money saving tactics used that you can’t see until arrival did make us feel we had an inaccurate listing that was slightly overpriced. We did receive a small discount prior to arrival as the lodge we actually booked was sold a few weeks before we were due to arrive but this move was labelled an ‘upgrade’ but we really don’t believe it was (other than the addition of the hot tub, which only one of us was interested in using anyway) but we accepted it as it was too late to cancel/change our other holiday plans which we had booked months in advance (inc our tickets to Skomer Island, which for 4 totalled around £200 a day and we were going twice).

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• Kelly - Verified booking

  Well where do I start.

  ... we got to the little haven resort after a 5 hour drive from Nottingham on Sat 21st Oct and someone was in our lodge! I called the emergency number on the 3rd time a guy answered and said he would come over from Tenby be about 40 mins, he never met us there. In the meantime I saw a maintenance manager who said he may have a solution!! We was put in a beautiful lodge but this was only available as they had a cancellation due to floods on the Friday otherwise we would of been up the creek without a paddle!! The chap who I spoke to on the phone I have since learned he's the director. I am disspointed he never even called to see if we was OK being as he never came down. The lodge we was transfered to was owned by Jacque and Rodger it's called Oyster and lovely. Just to say Amanda at Little Haven Retreat who I saw on the Monday (as no one was in reception over the weekend as it was closed) has given us a discount on our next booking. I do however think if you have check ins over the weekend there should be someone there to check in as things happen obviously. If it wasn't for the maintenca guy and oyster being available we would of been stranded and had to look elsewhere for alternate accommodation we was away for our brother in laws birthday and also our wedding anniversary so this was added stress we did not need after a long journey. 1st and last time bokking through sykes sorry to say.

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• Steve - Verified booking

  Amazing place to stay, it literally has everything, games room with pool table, table tennis, and darts, that opens up to the hot tub area which is just gorgeous, it fits 6 people easily.

  The house is lovely the kitchen has everything you need, we cooked every night no need for takeaways. Bedrooms are clean, spacious and very comfortable with wardrobes and drawers so you can unpack and get rid off those suitcases. Spacious living room, comfortable sofas with a cupboard full of board games and the Internet is strong throughout the house no issues for streaming or gaming online. A lovely basket was waiting for us on arrival, it included milk, bread, Welsh cakes, tea cakes, eggs, tea, coffee, sugar, crisps, chocolate. The house is in a good location for visiting the other towns and beaches in Wales, New Quay about 50 minutes away you can see dolphins here, Folly Farm which is amazing and recommended for both adults and it children of all ages it's very reasonable priced and has a Zoo and an indoor fair consisting of all the old legendary rides, from dodgems, crazy caterpillar, to the waltzers and many many more rides and a huge softplay and for £12 you can ride unlimited all day long there. We will be booking to stay again a perfect place to stay and make memories. Highly Recommended.

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• Ray - Verified booking

  A very clean, comfy, holiday let.

  Only a couple of minor niggles, - 1) There is just a single induction hob ( makes mealtimes a bit of a brain-teaser ), - 2) No room to hang clothes (in spite of the clever rail in the bedroom), so you are living out of your suitcase for your stay. Both are due to the last of space I understand. You've no doubt had other adverse comments about the "posh" taps, which won't allow you to get hot water without splashing everything in the area. So you are constantly mopping-up and drying off worktops etc. The last niggle is the (very comfy) bed. I rolled out a number of times, due to the edges of the mattress having lost any support now. We tried changing sides but no different. The middle of the bed is higher than the sides, which is exaggerated when you get into bed. I'm sorry if it sounds like I'm having a "go", I'm not. We enjoyed our stay, - it's a really cosy place to come back to, in a great location. I would be happy to stay there again, 100%. ( You are welcome to edit my feedback if you want to publish part of it !)

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• Wayne - Verified booking

  The Elms was an amazing base for our holiday that had ample to offer in terms of facilities and space.

  Our holiday got off to a slightly rocky start with storm Eunice hitting on the day we were supposed to be traveling, making that impossible, an also resulting in a loss of power to the entire village where The Elms is located for around 36hrs! However, the hosts kept us notified of the concern with the power, and even provided supplies to help us be more comfortable on our arrival. Despite this, we were able to keep ourselves and the kids entertained with the activities on offer in the games room. And once power had been restored, were able to enjoy a relaxing soak in the hot tub. In terms of location, there are plenty of places to visit within a reasonable car journey, and some nice walks were enjoyed in the local area. The nearby town of Milford Haven had a good selection of restaurants which we enjoyed visiting, and are a short taxi ride if you wish to leave the car behind. I would highly recommend The Elms to anyone looking for a well equipped property which has plenty to offer.

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