Last Minute Cottages in Benllech

Reviews

What our customers say about their holidays

• Lynda - Verified booking

  I have already given feedback case number 172811 The bathrooms were not up to standard, as the toilet seats were loose, and the shower mechanism was stiff and difficult to use.

  Poorly designed en suite in master bedroom, so that my husbands knees were touching the door. The shower was blocked and leaked into the kitchen below, which was cured by the housekeeper after a 48 hr delay and 2 phone calls. He gave no feedback until we crossed paths on changeover day. The lounge/ dining furniture is tired and in need of an upgrade, with stained fabrics and chipped paint on the dining chairs. The rug was so dirty that we took it up for hygiene reasons. The snug was locked, which is part of my complaint for which we already have a case number. The kitchen had no room to store our food, so we kept it in boxes. We left the kitchen in a better state than when we found it. The toaster was full of crumbs, which may have been there for weeks, and the freezer was iced up. The cream cleanser under the sink should have been used to clean the sink BEFORE we arrived. The pan scrub was soiled, but fortunately we brought our own. These complaints may seem picky, but because of the so called double clean, we were expected to arrive late and leave early ! We have stayed in 3 different 5 star Menai holiday homes, and this one was not up to the usual standard, even taking into account the enforced shutdown. The view is amazing!

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• Donna - Verified booking

  The apartment was great, everything we needed with plenty of room in the open plan main area.

  Lots of nice extras with games, dvds, bits and pieces in kitchen. Great private parking, a real added bonus in the area! Nice to have a little outdoor area for the dog plus the table and chairs to be able to sit out. Towels were lovely and soft, bedding was all good- these little things make all the difference. Great location with fab chippy and Indian plus good pub all on doorstep. Beach was lovely with the dog friendly part at the far end. The thing to ruin our time in the apartment was the people upstairs. Whenever they were home, the young grandson was allowed to literally run riot from 7am until 9pm. Running around continuously, shouting, banging doors. It really did ruin what was meant to be our peaceful holiday when in the apartment in the mornings and evenings. Not your fault but it is the reason we would not book again even though we plan to return to the area and the apartment was absolutely what we would look for in a place to stay. Thank you for making it such a homely place to be. You really have made a good job.

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• Tracey - Verified booking

  We had a lovely holiday.

  Great location and accommodation. What has spoiled our holiday is within 24 hours of return the owner sends photos of a knife with a chipped end and a knife block with a missing knife, with a shrouded accusation of us breaking/losing/taking them. The kitchen utensils were not all complete when we arrived, eg missing egg slice from a utensil tree. There was a chipped plate and glass. Some of the covers on Downlights in the living room were missing We would never dream of raising such as an issue or photographing such things as they tend to occur in rentals and don’t adversely affect our holiday A threat to charge us for the broken/ missing items is hugely offensive to us. We regularly holiday in the Uk at similar rentals and have never had an issue like this. We left the house clean and tidy, stripped used beds and placed towells ready for laundry. I hope the owner of this property finds the “missing “ knife in the drawer and accepts a chipped blade is simply a matter of wear and tear.

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• Elizabeth - Verified booking

  We were three couples for this long weekend break and we all loved the house, huge kitchen, great lounge area, location, views, and our bedrooms.

  Parking at rear in gated courtyard for two cars. The house was very clean, and we had a bottle of lovely white white and fresh flowers too waiting for us, thank you very much. Fluffy towels, constant hot water, lots of seating, plenty of space and storage. Kitchen well equipped, (a non stick pan for fried eggs would be helpful). Utility room on ground floor with shower if you were to come off beach and be sandy. Pubs close by so could walk for meals in the evening, but booking essential. Red Wharf Bay is very peaceful and nice walks along the coastline. Just a minor comment, when top bathrooms both in use the showers stop suddenly then start up again, so made sure each couple knew who was using shower beforehand! We all had a wonderful stay in a really beautiful house and would recommend 4 The Quay to everyone.

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• Mark - Verified booking

  We absolutely adored the accommodation.

  It was very clean and comfortable and spacious. Only some very slight niggles - on our arrival there was a lingering smell in the kitchen of someone having had a big fry up on the morning before we arrived, but it soon dissipated when we opened the patio door. There was an issue with the main tv in the lounge - the signal strength seemed very weak and in the early evenings the tv was unwatchable due to constant pixellation and freezing up. We tried everything we could think of to fix it but nothing worked. We gave up in the end and watched blue ray films we had brought with us. But none of the above impacted on our enjoyment of our stay in a wonderful venue with such stunning views. Would happily stay again there again and would highly recommend it to everyone.

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