Trearddur Bay Holiday Cottages

Reviews

What our customers say about their holidays

• Beverley - Verified booking

  We were very disappointed with the property overall.

  The location by the sea is lovely, but it needs to be clearer how remote it is. Views are amazing and it’s a peaceful relaxing setting. All the beds were very comfortable. However, this is where the positive points finish! There was no welcome pack - not even any toilet roll, which felt rather mean. Plus, on a freezing cold day the heating was switched off. The property was not very clean when we arrived (and by the way, the door was unlocked with the keys in the lock!!) It appeared superficially clean, but skirting boards were thick with dust; cobwebs in bathroom and bedroom; washbasin in ground floor bathroom was stained; toilets not clean; insides of kitchen cupboards sticky and marked with water rings. Generally, it felt grimy. Furniture was very tired -leather sofas and chairs were cracked. Dining room table and chairs looked to be around 20 years old - very faded. The bedding and towels seemed cheap and tired (some towels faded). The shower hose in the ground floor shower room has obviously been replaced and didn’t fit the holder, so it was impossible to have a shower as you needed to hold it! The grouting in both bathrooms was patchy and needs redoing. The bath in the upstairs bathroom is high and not easy to climb into. The lounge is okay, but lighting is not good. Too bright with 12 ceiling lights but only 1 lamp so too dim with just that. There is a wall-light but you need to stand on the sofa to switch it on! I didn’t like the personal photos on display - it felt creepy:( The rug was filthy and stained. There were no coasters for cups. Some cutlery and crockery that had been out away was dirty. Fridge wasn’t very clean. Several plates and dishes were chipped. There was no heating in the conservatory so we couldn’t use it and the roof leaked - this has been reported on for at least 7 years! (According to visitors book). The lock on back door is almost impossible. The outside seating is dirty and rusty. The back garden was littered with garden furniture that’s obviously been blown around. The front gate cannot be closed so the front garden can’t be made secure. Overall - it felt as if nobody cared about this property. It has a neglected feel to it. We believe it could be fabulous and probably was lovely 20 years ago but is now definitely past its sell by date. Sykes as a company ought to check standards - this property was given4 ticks - no was does it deserve even 2. We therefore will not be using Sykes for our future holidays and will not be recommending this company to anyone.

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• Shirley - Verified booking

  Stayed with my son and dog in early June 23.

  Great comfy beds and good showers. Could do with some sharp knives, kitchen foil and pegs. Also it would have been nice to have had a welcome pack, even if this was just some milk for a cuppa after a long drive. Had to buy loo roll and washing up liquid. Also I appreciate that there are no on site recycling facilities due to there being a private refuse contractor, but it would be really useful to provide information on the nearest bottle banks / recycling site. It felt horrible to put plastics and cardboard in the general rubbish and we brought out bottles back with with us. I chose this property as it was advertised as having an enclosed garden for the dog. I knew the garden was to be shared with the adjoining house but I don't think the people staying there were expecting us to be using it and were a bit taken back when we did. Reading the visitor information folder in the cottage it did state that use of the enclosed garden was for those staying in the house and not us. Luckily the people there were lovely and didn't seem to mind and thankfully the dogs got on. However it felt really uncomfortable being in there walking in front of their windows and open doors while waiting for my dog to poo. I didn't feel that I could just open the door in the morning or last thing at night to leave him wandering about on his own in case I missed picking up after him. So not as relaxing as it could have been. I loved the location hidden away, I love Anglesey and we had the most fantastic weather. I didn't intend for this to be an extended moan, we really did have have a good week. I hope that this will be taken in the constructive spirit in which it was meant. Thank you.

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• Kirsty - Verified booking

  Beds very comfy On arrival not the cleanest- kitchen bin not emptied, surfaces dusty and cobwebs everywhere, also windows dirty.

  Broken under stairs cupboard door, with note saying sorry broken do not use, and the hoover used to stop it falling. This was a concern for us as we have 3 children that could have been injured by it falling. Garden not in any way enclosed- this needs removing from listing immediately as totally misleading. Treehouse tired and needs maintenance for safety. Access to beach great but the track is used by some cars like a rally track. If the property is been rented as separate units the adjoining door needs addressing as a matter of urgency- the internal door is totally inadequate for both security and sound insulation (there was a big party of adults our 1st weekend followed by a large family group and we could hear everything). Kitchen on the whole well equipped but only 1 small oven tray for cooking meant we had to eat in shifts, and no grill pan. Downstairs shower room was handy but again needs maintenance - shower tray cracked and the water slow to drain- we removed handfuls of hair and muck from shower trap to help slightly. Great to have a washing machine but having a shared washing line and only 12 shared pegs isn’t really sufficient. Lovely to have outdoor table and chairs available but as garden wasn’t enclosed and as the garden we had access to had no evening sun we didn’t use. Owner’s personal pictures in the living area shouldn’t really be there- have never ever come across this in a holiday home before. Overall had a nice stay, loved the island, the views and slept amazingly, we were also very lucky with the weather. We just felt that the cottage is a little tired and in need of some TLC .

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• Janet - Verified booking

  Not sure where to begin; it has glorious views and easy access to the beach, the Wi-Fi is good and the front bedroom is nicely decorated.

  However no way is this a 4 star property. The general standard of cleanliness was poor and apart from the front bedroom I’ve seen better decorating standards in tatty student flats. The paint is chipped in many places, and there is mould in the downstairs bathroom. In the kitchen and bathrooms there were dirty corners and the edge of the fridge door is rusty. The sheets on the twin bed were stained, thankfully we were not using that room! The duvet and mattress protector in the front bedroom stank ( I rang the owner about this and he had the grace to get the cleaner to replace them within the day). You might say why didn’t I ring about everything else but when you’re on holiday you go in with rosy glasses and these things gradually stood out more as the week went on. Apart from the duvet they were things we could live with but I repeat NO WAY is this a 4* property and that is based on our shared previous experience of Sykes’ properties across the UK. and I feel we were ripped off. In the guest book the owner had responded to a comment about cleanliness saying it was all based on the holidaymakers perception!! Surely in a holiday home rated 4* there is an expectation that there will be a high standard of cleanliness! To top it all off and we were only conscious of this on our last morning when it was raining, the access is over a grassy bank which is fine if it’s dry and you’re fit, but a different story in the pouring rain.

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• Elaine - Verified booking

  House freezing when we arrived ( it had been snowing)!

  Beds were like ice boxes to get into & took 2 days to air. Radiators on low. Information in house book said not to touch the radiator controls but to use the overall dial in the hall. There isn't 1. Apparently the information is wrong for that cottage. We found this out by phoning the caretaker. It took at least first 2 days to get the house anywhere near comfortably warm. We have been twice before & liked it. The maintenance & cleaning isn't kept up with because it's company owned along with the rest of the complex ? ( by Sykes?) & so noone seems to take personal care of the place. It appears the cottages have been in little use over the winter. People still turn up outside in cars & let their dogs out to foul the adjacent grass area. Information is incorrect about no under 14' s. Children are there.Having said all of that, the house has got all the basic ingredients of a good base for treaddur bay.

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