Lodges & Log Cabins in Colwyn Bay

Reviews

What our customers say about their holidays

• Keith - Verified booking

  WHAT A WASTE!

  !! A lovely location with great views BUT……. This could be an absolute gem but there have been repeated reports of serious maintenance failures that have been totally ignored. The settees springs have gone, they are extremely uncomfortable and clearly past their sell by date. There are numerous dangerous areas of rot on the decking with holes and exposed nails and screws. Our dog caught one of his paws in a hole and the same could easily happen to a young child! The shower is STILL very stiff and difficult to control. Additionally, the advert states fridge freezer but there is NO freezer or freezer compartment - very annoying if you’ve taken any freezer food with you. It claims there is Sky Cinema but there is not. The kitchen is not well equipped. For instance, there is no tray for oven cooking chips or anything else and the tin opener doesn’t work. The lodge is generally run down outside and it is clear that the owner does not want to spend a penny on the property. We went home early for a bit of comfort!!! VERY disappointing.

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• Kim - Verified booking

  On arrival the lodge was spotlessly clean.

  And an ideal place to visit local attractions. But sadly a double oven and a freezer were not there even though advertised as having both. The grill of the barbeque was so dirty we declined from using it . The lodge is looking tired and in need of an upgrade . The decking has gone in holes in several places where the wood has rot. The shower head would not stay up and we had to sort with a screwdriver. The French doors had dropped and the hinge on one side broken so had an inch gap above. Also the curtain hold back was hanging off the wall. We were told that these would be fixed on the Monday sadly the owner was not seen to fix these things even though he visited the site on several occasions. A great shame as it is an ideal place with lovely views.

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• Alison - Verified booking

  We recently stayed at Alpine Lodge.

  The milk and biscuits provided on arrival were a welcome surprise! This clean, warm, cosy accommodation is surrounded by beautiful countryside, yet only a short drive or walk to the beach. There are plenty of places to visit locally, including venues of historical interest. The local towns offer many take-aways, cafes and restaurants to choose from, although the kitchen is well-equipped, incuding a full-sized cooker, hob and microwave. Seeking a quiet, relaxing break, we appreciated the Sky TV package included in the cost of the holiday. The lodge provided plenty of room for us and the tranquility that we had sought. We will definitely be returning!

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• Sue - Verified booking

  The property was pretty much as we expected from the photos and write up.

  The view was exceptional and sitting on the verandah first thing is what holidays are made of. We had pretty much everything we needed and when we discovered the teapot was broken a replacement arrived very quickly. The property was really comfortable and made us and our dogs feel at home. Cannot say thank you enough to the owners for their welcome, advice and approachability in particular over our campervan which had developed an engine fault and was dealt with by the garage they used. No one could have anticipated the glorious weather which added to an ace holiday experience. Thank you.

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• Robert Edwin - Verified booking

  Very disappointing compared with other sykes lodges.

  In need of a lot of basic maintenance ie no recent gas and fire extinguisher maintenance certificate, leaking roof making 1 cupboard unusable as there was such a fausty smell. There was a bowl on top of the cupboard to catch the water which hadn't been emptied for some while and was filthy!! The electric fire cable had to be run on top of the fire in order to be plugged in, huge safety hazzard. The decking outside was rotten in places and the general tidiness outside was poor. We have stayed in Sykes lodges before and they have been far far nicer. Generally disappointing.

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