Holiday Apartments in Dingwall

Reviews

What our customers say about their holidays

• Pauline - Verified booking

  The apartment is lovely and is within easy walking distance of the town.

  We were having a lovely holiday until Sunday morning when my husband said that there was no hot water and so could not have a shower. Despite me phoning the 'emergency number on the kitchen wall - George - was not answering his phone. I also tried to call Sykes Cottages and eventually got through mid morning and the lady who answered the phone said that someone would get back to me. Well she did - about 30 hours later. Because we thought that someone was going to come and repair the boiler we put our sightseeing plans on hold for the day so effectually LOST 1 day of our holiday - Thanks. I tried to phone again the following day and eventually a woman from a cleaning company called me back - when we were on a pre-booked tour - and asked me if we had reset the boiler? My reply was that neither of us were qualified plumbers and were not prepared to touch someone else's boiler because if we did something wrong then you would charge us for it. So she went round and fixed the boiler. When we returned to the apartment the boiler was working again. Also, she had changed the emergency number on the kitchen wall to that of the cleaning company. What a shame that someone hadn't done that before we arrived, then we wouldn't have WASTED a whole day of our holiday. So we would like recompense for our lost holiday day. Please send £75.00 to the card number that I paid you from.

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• Steve - Verified booking

  We really enjoyed the place.

  Very comfortable, plenty of space for our family of 3. Our son loved the window seat. Kitchen had what we needed. Water pressure and hot water were awesome. It did smell like someone smoked on main floor, but did not smell that way upstairs in bedrooms. Not sure if it was a smell from no one being there. We bought air freshener spray and with window open and consistent spraying it went away. It didn't bother us as it went away. Would suggest having a hair dryer available. All the places we've stayed at had one. Being from USA, it has been helpful for my wife to be at places with one. There was also no specific shower body wash, so we just used the hand soap. It worked, but just a suggestion. I don't remember the original listing, but make sure mention stairs. It is not an issue for us, but would be concerned if someone who has challenges with stairs. I know the picture showed the spiral stairs. The above is just feedback, things that we wouldn't say turned us off. Loved having the welcome book and original appliance manuals...came in handy for the washer. Really appreciated all the info in the welcome book and recommendations. We felt this was our favorite place to stay at on our trip around Scotland. Highly recommend staying at this place to anyone. Location was perfect!!

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• William - Verified booking

  Had a very enjoyable trip to Inverness and Mary Ann Apartment is absolutely beautiful.

  Exceptionally clean, well equipped and comfortable and in a brilliant situation only a few mins walk to the city centre. One big drawback however - the apartment appears to have previously been used as a basement and noise from the Villa above is a real nuisance. Every footstep is heard quite loudly and the apartment ceiling vibrates. Our first night and early next morning were awful as the occupants were apparently packing to leave. It sounded like a herd of elephants, clomping about and dragging suitcases around. The second night was fine as the Villa was unoccupied, however once further guests arrived the next day we once again had to suffer the noise from foot fall, and also conversations. I would have awarded 5 stars, but it gets only 3 because of this. Such a shame as it really is a lovely apartment, but we would not return. One little suggestion for the owner - it might be a good idea to have a guest manual with instructions re : using the dishwasher, microwave and cooker (as is often the case with holiday accommodation). We were fine, but not everyone is familiar with differing types, makes and models.

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• Hannah - Verified booking

  The accommodation was mostly good!

  I think the biggest problem was the bathroom - it would be nice if you could fix the shower head and the bath tub was VERY clogged. (When I turned on the bath faucet trying to find the shower nozzle for the first time, a big clump of hair fell out.) The water rose to about my mid-calf while trying to take a shower, which is not very pleasant and ended up leaving the bathroom floor very wet. And maybe grease the stairs too because they are very squeaky, which is not ideal if anyone has to pee in the middle of the night because you have to go downstairs. Otherwise, the accommodation was very clean and good location!

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• Catherine - Verified booking

  This apartment is very spacious and comfortable.

  It is ideally situated for walking into town, along the river and to the bus/train station. Also, there is a supermarket within 5 minutes. Taking into account its location it was incredibly peaceful BUT for one thing - there is no noise insulation between the apartment and villa situated immediately above, hence we could hear every footstep and chair movement that was made. This did rather impact the serenity of the holiday. If it had not been for this, the apartment would definitely get a 5 star rating.

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