Dog Friendly Bed And Breakfasts In Ilfracombe

Reviews

What our customers say about their holidays

• Robin - Verified booking

  The holiday was a little spoiled by some issues with the property.

  (1) The under kitchen sink waste failed…. It came apart without us knowing allowing a previously full washing up bowl of water to run straight on to the floor. (2) The main front door was very difficult to lock due to wear or bad adjustment. (3) Both kitchen taps were constantly dripping despite us trying to turn off. (4) The Fridge kept ‘gurgling’ which may have been due to considerable frost build up. (5) A single ‘slat’ was missing from the kitchen blind (found under water soaked kitchen sink unit). (6) The front door frame was not fully sealed to the weather elements as you could see ‘daylight’ above the door from inside the cabin. (7) Not enough information provided in the ‘Welcome Book’, regarding how to deal with emergencies or request help. Nothing was immediately obvious to myself, my wife or a neighbour from a neighbouring cabin. Due to the ‘plumbing failure’ on our last evening on-site, and the resulting clean up operation we had to undertake, we feel a written apology should be forthcoming from the owner as we had to telephone and cancel an evening meal we had booked in Ilfracombe.

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• Diane - Verified booking

  Regrettably the wifi at the property didn't work.

  The system is parkwide and it seems over-complicated to sign up to (never had to do anything like it for signing into wifi in a pub, etc., when we eventually figured it out, we then received an e-mail to say that the system at the park wasn't working and unlikely to be fixed for sometime as they were waiting for parts. The listing did state that wifi would be available, I suggest that this is changed to 'subject to availability on the park' for more accuracy. The photos of the property were obviously taken to show the lodge in it's best light and to be honest the inside was excellent - clean and furnished to a good standard. Unfortunately, the outside was disappointing - the location is rather hemmed in by other lodges around so there is a feeling of claustrophobia and the view from the hot tub was the front of our car! We were rather expecting a pleasant view of at least some greenery if not the distant ocean!

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• Neil - Verified booking

  This cabin exceeded my expectations to be honest.

  Very roomy and practical for a family of 4. I’d definitely stay again. Good location on a nice park and the Depot pub next door is great for food. I’ve only marked it down on maintenance for a couple of minor points. The dishwasher door handle (integrated) was half off but I fixed this while I was there. The oven and cooker hood lights have gone, a shelf in the en-suite needs to be replaced as it’s broken, a small coffee table in the lounge was broken and needs replacing, and finally the hoover hadn’t been emptied for I’d say a year, which seems to be an issue with every Sykes property we stay in! The only improvements I’d make personally would be a TV in the master bedroom and a screen on the front of the hot tub for some added privacy from the cabins opposite. Other than that we really enjoyed our stay and we would definitely recommend Seascape Retreat to anyone looking to holiday in the area.

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• Alison - Verified booking

  The piles of dog poo in the garden was a huge disappointment.

  We had four children aged 8, 6 & twins aged 2. One reason I booked 35 was because of the safe outdoor play space. Having been cooped up in the car the children were desperate to play outside BUT they couldn’t because of the dog poo. The information gave Tel 1 and Tel 2 as contact BOTH were the same number. When I phoned the woman said she was in Portugal. How much did that cost me?? Fortunately the problem was dealt with the next day. But the children really missed out. There were several loose tiles on the kitchen floor. No instructions for the dishwasher. The bolt on the door of the lower bedroom was unusable as it was not aligned. These things could easily be rectified. The Lodge itself was lovely, well equipped and ideally situated for Watermouth Castle. As I paid in excess of £800 for 3 nights, I think it is pricey. Am I eligible for compensation? Alison.

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• Colin - Verified booking

  We had a great holiday thank you.

  Unfortunately, the lodge and the neighbours were a problem. One of the bathrooms smelt very bad. All of the showers are dirty with mould. One of the bathroom sinks was loose. Many of the small floor tiles are loose (grandchildren hazard). Flooring has lifted by the fridge (trip hazard). Dish washer did not work (we left some plates in it) my wife cleaning out 3 handfuls of mould / food from the machine but still didn't work. Corner kitchen cupboard smelt of mould and actual mould on some pots. We had to clean the burnt frying pan and saucepan. A hoodie left in the cupboard. Socks found under a sofa. Ice cream left in the freezer (Nut allergy hazard). We complained direct to Park life for the neighbours extreme loud shouting / parties until 2am ish in the morning for 3 nights running. So, unbearably bad in all.

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