Dog Friendly Bed And Breakfasts In The Peak District

Reviews

What our customers say about their holidays

• Thomas - Verified booking

  Me and my Partner booked a 5 Night stay at The Old Dog which we were very much looking forward too, as we were celebrating my Birthday within the Peak District.

  On arrival the Apartment was beautifully decorated and located in a scenic area. Upon closer inspection the Property wasn't overly clean, the floors looked as if they hadn't been hoovered and were covered in stains, light switches were dirty, there was sticky residue all over the TV and Kitchen worktops and overall the Property was dusty and not very clean. Within a few Hours of our stay after prepping raw Chicken for Dinner we noticed we had no running Hot Water coming through any of the Taps, so we messaged our Host (Ross) to inform him. Ross replied back within half an hour later telling us that we would need to run the water for a few minutes as the Tank was downstairs (which in fact turned out to be a lie, it was within our Apartment we was staying in), so we attempted to run the hot water for a good 15 minutes, no hot water was still coming through. I messaged Ross again to inform him the hot water was still not coming through. Ross then offered to come up that evening or the following day, but as there was no hot water I ideally wanted him to come up that evening to have a look and I did state the importance of the Hot Water as we were unable to wash our hands hygienically or wash up (as there was no dishwasher or other facilities available to wash up our pots and pans from Dinner). Ross didn't then respond for 2 Hours which at this point was 9:30pm and said he couldn't come until the following Afternoon and that we can boil a kettle and use the Electric Shower in the meantime to wash our hands. We were slightly disappointed as Ross didn't seem apologetic, nor to make the issue a priority and was quite happy to leave his guests 24 hours without working hot water. At this point we had contacted Sykes Cottages to inform them of the situation and to see if there was anything they could help with. Sykes were very apologetic and shocked with the response we had received from Ross and arranged to contact him, to which he did not answer. I believe they managed to speak to him at some point, as Ross made a diggy comment to us about us contacting Sykes, which we had every right in doing so as they were the 3rd Party who we booked our stay through and had paid. Ross then didn't come until 1pm the following day, when he arrived he said he has used the "boost" button on the immersion to see if that would get the hot water working and that he would come back again at 7/8pm to see if it had worked. When Ross attended we soon came to realise that the immersion tank was not downstairs as Ross had mentioned, it was in fact within the Apartment, so the water did not have "a long way to travel". So Ross lied to us. However, the "Boost" option didn't work! At this point we was reaching 30 hours without working hot water. My Partner is a fully qualified Electrician and has been for the last 15 Years, he even offered to take a look at the Immersion free of charge, where Ross straight up said "no". Ross then told us he had a final back up plan and said he could light the Fires downstairs in the Pub to get the old Back Boiler working. We was against this plan as it was 25 degrees weather and the Apartment was hot enough as it was, there was also no fans within the Apartment either. The Pub is also shut on a Monday and Tuesday and we didn't like the idea of the Fires being lit in an unmanned, locked Pub that we were currently living above, especially when no one else was living on site with access to the Pub and Ross and his Family do not live within the Village the Pub / Apartment is located in. So if a fire was to breakout there would be no one around to notice it breaking out or access the Pub to try and prevent the fire from spreading. However, Ross decided to go against our decision and light the Fires anyway. He lit the Fires and waited until he left to then text me to say he had lit the Fires regardless as he thought this was a "right option" than us having no hot water, and said he would get his Electrician to come out the following day and would give us an update in the Morning. We was very displeased that Ross went against us despite us saying we did NOT want the Fires lit and also the fact he didn't come upstairs and speak to us in person and informed us over text, which we felt was a cop out. On that Night the Property was unbearably Hot, at 11pm it was 17C outside, but the Apartment was 26C inside, we feel that the Fire being lit impacted this. On our first interactions with Ross we found him rude, ignorant, arrogant and unhelpful. It was the next Morning and lo and behold Ross did not message us. We left it until 12pm to give Ross a chance to message us, but he did not, so we sent him a text message asking for an update and asked him when we were to expect his Electrician to arrive. Surprise, Surprise Ross did not reply, we left it until 3pm and called Sykes to see if they could get us some answers for us as Ross was no longer responding. Within 15 minutes of our phone call to Sykes, Ross then respond to our text message. He sent us a not so pleasant message and informed us this his Electrician was unavailable and couldn't come until the next day (meaning it would've taken 4 days from when the issue was initially raised for an Electrician to attend). Ross made no further attempts to get another Electrician to attend, which we think is very poor. We finally got hot water from the Back Boiler around lunch time, meaning we was left with no hot water for a total of 48 Hours. The Electrician finally arrived on the Thursday (day 4) and advised the immersion would require replacing and would be need to be drained down and that it would be a 2 day Job. So nothing was going to be done about it during our stay. Ross still at this point did not apologise for the inconvenience. As we only had 2 more nights left we decided to stay and try to be out of the Property as much as we could and have as little interaction with Ross. There were many issues with our stay and the Property to be completely honest. The whole Property lacked equipment, there was no Hoover, no Mop, no Fan/Fans, no Washing Machine, no Airer or Laundry Line, all the Radiators were covered by Radiator Covers so you was unable to dry anything if you decided to wash anything it by hand, the Kitchen lacked equipment, we had to buy our own Washing up liquid as we were left a dribble on arrival, the Toilet was wobbly (not the seat, the actual toilet), the Wifi did not work half of the time and when it did work it didn't reach the Bedroom, there was no mention of where to put your rubbish if your bin was to get full, you was unable to use the Microwave as the Plates and Bowls had a gold foiled rim, so whenever you went to put the Plates or Bowls into the Microwave it would just spark. We only had 1 working pan too, as 1 out of the 4 pans that were provided were not induction so did not work on the induction Hob. We were only given 2 Body Towels (1 each) and as there was no washing machine we had no other option but to use the same Towel for the whole duration of our stay (5 Nights and 6 Days), we found this pretty gross, especially when the weather was extremely hot. We don't believe the Property is very well thought-out and that the Host really has the heart to be Renting out the Property. Me and my Partner go on staycation breaks every 6 Months and this has to be the worst experience and worse Host we have ever encountered. There was even one evening we decided to have Dinner at the Pub and Ross saw us, looked us up and down, blanked us and walked off when we approached the Bar, which we thought was very RUDE! Not that we expected this, but Ross did not even offer us a Drink on the house to make up for the inconvenience caused, let alone could even give us an apology. Overall we definitely will not be returning and in all honesty if the Apartment was not located where it was we would've left within the first 48 Hours. We would only recommend this Property if you are staying for a short period of time, as the Property is not well equipped for long durations, and that you have working Heating and Hot Water and do not have to deal with the unhelpful Host, Ross.

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• Stjohn - Verified booking

  This is a very good property, and the space is great.

  It was well-positioned in the centre of Buxton, easy to park two cars, and extremely comfortable except for one bedroom (hence losing one mark). The house is very well equipped. It was easy to park, and Morrisons is only a walk away. You could have a good holiday here without a car, as everything is so close. Of the three double bedrooms, one has the boiler in, with a sign to not switch it off. However, having the boiler on meant the room roasted, and was extremely difficult to sleep in. Also, the boiler timer ticked incessantly all night, and anyone switching a tap on made a very loud noise in the pipes in that room. You could also hear any noise in the room below from there. My son and his wife who were in the room did switch the boiler off so they could sleep, which meant we had no hot water to shower in the morning until he woke up and we could switch it on again. Inside the house was very clean. However, outside, the gate to the neighbour's back yard was broken and off its hinges (and we had a dog with us), and the passage between the two houses was scruffy, particularly compared to others in the row, with broken slates, etc. on the ground (hence one mark off for cleanliness). Overall, we were very pleased with our stay, which we felt was better than our expectations.

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• Peter - Verified booking

  A lovely cottage with plenty of good walks and beautiful countryside within a short distance.

  It was well equipped and laid out, and had been prepared very nicely for us. We use the DVD player to watch a film one evening; it worked well and instructions were easy to follow. Our group has two trips a year and we all agreed this had been one of the best - the fabulous May weather helped of course! Just two very minor niggles - one is that it looks as though no expense has been spared for most of the work in the cottage - fittings are done to a very high standard, the furnishings were great, etc. But the pans in the kitchen were very thin bottomed, and although we're all pretty experienced cooks we had problems with burning the pan bottoms. The other point wasn't one that bothered us particularly, but it might be worth flagging up more clearly that there's no wifi in the cottage. Some people will see this as an advantage anyway (it may help get the kids away from their screens!), others might not be aware of it as wifi is becoming more standard these days, and may see it as a negative. These are really minor points. Overall we had a very good stay and the cottage definitely met or exceeded expectations. Thanks!

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• Colin - Verified booking

  We really loved our stay at Gun End Cottage, a cottage full of character in a beautiful part of the world.

  The cottage is well equipped and comfortable with an interesting history that you can read about in the information folder, this folder also has a tongue in cheek poem about the cottage and its idiosyncrasies which made us smile. It has a simple quaint appeal, if you appreciate fittings from an earlier age which we do, you will love this place, the brass door knobs, the leaded window's, the fireplaces and the Duckett basin in the upstairs bathroom. The nearest neighbours are the sheep in the field adjacent to the cottage. With every trip out you are immediately on a scenic drive. We visited Buxton, Leek and Longnor all places with individual appeal, as for walks, The Roaches, Lud Church and the Manifold Trail are great and can be made as leisurely or taxing to suit your own level of fitness. Another nice walk is to leave the cottage, turn left down the hill until reaching a footpath sign on the left for 'Gighall' which leads to the river Dane. Some of the more remote roads in this area are winding,narrow,steep and 'interesting' to say the least and one gets a great sense of achievement at journey's end.

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• Mandy - Verified booking

  The cottage is beautiful and had everything anyone could want.

  The people, walks and Pubs were all welcoming and Chimney Cottage felt like home. I was lucky to have beautiful weather. The views are amazing on walks. I could not fault the cottage and the owners were very helpful as I couldn’t work the cooker and they called me as soon as I messaged them. They were also very understanding as I thought I had to leave Saturday and wasn’t packed on Friday when I was supposed to depart. The only thing I was a little disappointed with is your advert states Dog friendly and Garden. I assumed this meant a back garden as I googled and could see that there was grass behind the cottage but this garden was neighbours. It was a little misleading and inconvenient as it meant I had to go straight out when I got up for toilet walk when I would have liked a coffee. Luckily there are several walks close so didn’t have to go far.

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