Dog Friendly Bed And Breakfasts In Weston Super Mare

Reviews

What our customers say about their holidays

• Daniel - Verified booking

  The location of this property is fantastic, there is a 'private' route to the beach but this wasn't the easiest of routes so we just walk a couple of minutes down the road and used the access from The Seagull car park.

  Brean Leisure Park and Splash Park are an easy walk in the other direction and there are a number of places to eat, we only used the car to go shopping and for a few longer visits. Everything inside the property was not great, which was a real shame. It was dirty, covered in dust and other 'things'. The list below has been provided to Sykes with photographs but looking at other reviews on here and other Trip based Advisor websites we are not the first to raise them. No blind in the bathroom - the fixings are rusting away on the wall, but no blind (not great when a painters head appears a foot away from the window!) Black mold on the shower curtain (still) A shower pole that falls on you if you pull the shower curtain to hard A large gap between the end of the bath and the wall - be careful with what you place on the end of the bath A very 'sticky' kitchen - we made a clean bit on the top of the fire blanket holder, Rusty kitchen equipment - cheese grater, toaster, microwave Very, very, very hot water - please BE CAREFUL The top of both wardrobes thick with dust - you don't want to store anything up there Dental floss stick, finger nail and used tissue found in the additional bedding under the bed settee (nice!) The lounge fan blades thick with black dust - we didn't dare turn it on Not the most secure of front doors Considering you are currently being asked to check in later at the moment, so additional cleaning can be completed I imagine, I have no idea what this additional time is being used for. Oh and one last thing - don't look at the double mattress until you are leaving......its probably for the best. The only thing that was sorted was when the blocked drainage caused the sink to overflow with water from the washing machine that then leaked into the apartment downstairs. Yes, we did raise all of these issues with Sykes but for the second week of our fortnight break nothing was sorted. What really made it was when people attended to fix the plumbing issue (including the owner) but that was all that was done. The floss, finger nail and tissue remained in situ! I really, really hope that these things are addressed as it could be a great holiday let.

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• Vaughan - Verified booking

  The position was of the flat was great with parking right outside but getting in and out of the flat was a real nightmare.

  The key to the main door was very difficult to unlock. Sometimes it would take over 10 minutes to get in. Then the security keypad on the flat door had to be tackled. It was almost impossible to see the keypad due to it being so dark on the landing, even wearing my reading glasses and even on the rare occasions the light was on. If I hadn't had my son with me I wouldn't have been able to get in at all. There is also a key to open a security gate to get to the beach and that was equally difficult to operate. It meant we were locked on the beach side one evening until someone passing was able to open it from the other side. There were plenty of towels and the flat was warm but could have been cleaner. In particular the utensils, plates, cutlery and cooker were in a disgusting state. We had to wash everything before using anything. The oven was so greasy that I didn't even bother with that. The DVD player was also on the blink and made a horrendous noise, too noisy to play and the sound bar wasn't even connected so we couldn't even increase the volume to compensate. The bathroom door squeaked loudly disturbing anyone trying to sleep. The chairs in the dining room also make a deafening noise on flooring. They could do with some rubber feet on bottom. I felt sorry for the people in the flat beneath us. Despite all this we had a good time but I wouldn't book this property again.

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• Chris - Verified booking

  The apartment was filthy.

  My wife just wanted to go home as soon as we arrived but instead we found a supermarket and bought cleaning materials. The worst was the bathroom. There was black mildew all over the walls and the shower curtain just needed throwing away. How expensive is a new shower curtain! I spent the first two night cleaning it to persuade her to stay. The kitchen was in a similar state so we just didn’t use it and ate out instead. It’s a shame though, it has great potential but just needs decorating top to bottom. My main frustration is that During a pandemic i at least expected it to be clean, in fact that’s what Sykes is pushing on the website! Just words, nobody can be doing any checks. That bathroom has spent a long time getting that black. I hope anyone using the place after us appreciates the work we put in to that bathroom. Luckily we took a couple of throws with us so we put these on the sofa so we had something to sit on. I have been staying in cottages for many years and this was definitely the worst ever. We left early…. Just in case anyone thinks I’m one of those internet moaners, this is the first review I have Ever given.

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• Stephen - Verified booking

  This place was a tip.

  . There was mould in a wardrobe thick cobwebs on the window sills the floor was dirty and the kitchen sink tap was not fixed in it wobbled all over the place. That was what we found in the few minutes we where in there. I did call the owner who said the cleaners should have been in. I asked for a refund and she told me to contact Sykes on Monday. We found accommodation at a lovely caravan park near by call Beachside were the staff were very helpful. On Monday I contacted Sykes and Anna said was raising a case and was going to contact the owner of this Flat to see if she would give me a refund. She came back and said the owner would not give a refund as we hadn't given her the chance to get cleaners in. It would have taken a day to clean it, she also needed to get a new wardrobe and also needed a plumber for the tap. I don't know where she thought we were going to stay while she sorted all this out at 5pm on a Saturday afternoon. She needs to be stopped as she is a take the money and run.

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• Anne - Verified booking

  We stayed in the property due to having had a family bereavement.

  We were totally shocked at what we found. The property was unclean - oven was absolutely filthy so could not use it; dirty cupboards and cobwebs on kitchen window and by extractor; kitchen floor has big rips in and lounge sofa had stained cushion covers that needed washing, dirt and dust in various places throughout Outside there was old drawers dumped on the garden shed at front of property. The bathroom was clean and there were white towels which were clean, but the cleanliness stopped there. We have photos which we are happy to share. Given the circumstances for our stay, it was upsetting and stressful. The state of the kitchen meant we were unable to cook food which was the whole point of choosing self catering accommodation from Sykes. We paid for facilities which we were unable to use, so I will be contacting Sykes to take this further. Totally let down by Sykes and this property. I would like someone from Sykes to contact me so we can discuss this matter further.

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