Dog Friendly Cottages in Saxmundham

Reviews

What our customers say about their holidays

• Ms Chris Williams - Verified booking

  Overall the cottage was very nice and very clean and was in a good location. We did have a minor issue when we arrived in that there was no power in the kitchen sockets, which meant that the fridge wasn't working. The owner was contacted and she was very apologetic and did quickly sort out someone to come and check it, but after the call was made, I identified what the issue was in the fuse box and fixed it myself, which meant that the issue was resolved and no call out was required. The listing mentioned a Welcome pack would be at the property. This was quite poor with a couple of random items. After speaking with the owner, it seems that this wasn't the standard that was expected by the owner themselves, so I'm not sure what the Welcome pack should have contained. The curtains in the bedrooms could be improved as they are quite light so the bedrooms are quite bright as soon as the sun comes up, which affected our sleep. Heavier curtains would be better. The property could also benefit by having a small tv in the bedrooms and a WiFi booster, as there was no WiFi available in the summer house at the bottom of the garden.

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• Michael - Verified booking

  This property is well located giving a very quiet and peaceful ambience to a stay.

  The rooms are extremely spacious and well decorated and furnished. The grounds are attractive and well kept. However, a few things need urgent attention by the owner :-. 1. There is no handrail on the steep staircase which contravenes current Building Regulations. 2. The pull switch for the bathroom light is incredibly, positioned BEHIND the door, which has to be opened fully to reach it - this can be hazardous. 3. There was a serious house-fly infestation in the main bedroom which rendered it unusable, although being just a couple, we used the second bedroom. My last grumble concerns the locked connecting door in the lounge between the adjoining house. Much noise can be heard through this door when the other occupants are using their entrance hallway or kitchen, which abuts the doorway. Bricking it up would seem the only answer here. It's a shame that these problems have marred what is a very fine restored farmhouse, but we did enjoy the stay which was blessed with unusually good October weather. Regards Michael P Keen

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• Graham - Verified booking

  The cottage itself was everything you said it would be in a very quiet and secluded area, an absolutely beautiful setting and the facilities within the cottage itself were very nice.

  However, I have to express my satisfaction with your company. I paid you one hell of a lot of money for a three night stay. On Friday and Saturday evening the cottage itself was very very cold. The thermostat doesn’t seem to work when you turn it up. All that seems to happen is the temperature flashes and then it states off. I reported to this to you the next morning received an email and then my next response was after I had left the property , open “was everything okay? “. No it wasn’t okay as I say I’ve powered paid you A very large fee for three nights, the least I expect is someone to be responsive to my enquiries. I fully appreciate that it was a bank holiday weekend, but your line of business is the service holiday customers so you need to have coverage every single day. What if the problem was really serious? What would I have done. I have to say this is certainly tainted my view of your company and ever using them in the future. I am seriously thinking about using Airbnb in the future.

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• Kate - Verified booking

  We had a great time at The Hollies.

  It was well equipped and the kids loved table tennis. The benches at the dining table were a little precarious for the kids (aged 9, 10 and 12) when they tried to pull them closer to the table. One in particular would rock forwards if not careful. A couple of normal chairs would be helpful for ease of use for those of us who are quite arthritic. The round handles on the doors were really tricky to grip and turn for my arthritis - not a complaint, just if we stay there again, I will take some sort of arthritis aid for opening such doors. I would love to see some extra drawer storage in the main bedroom as there were only 3 small drawers and then just hanging space in the wardrobes. Also, the beds are quite high, which is fine, except for the shorties amongst us, it’s a bit of an issue to sit and get socks on, so a chair in each bedroom would be really helpful. The location was great and peaceful. Lovely beaches nearby. Really enjoyed our stay and would consider returning in the future.

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• Robbie - Verified booking

  We were lucky to be the first people renting this property.

  It really did exceed our expectations - the online photos don't do it justice. It was beautiful inside and outside. The house was thoughtfully furnished and equipped (perhaps consider adding a cafetiere). We loved sitting in the yard with the sunset in the evenings, with a seriously good and restful view. We enjoyed local walks and appreciated the suggestions for local amenities in the folder. We left a note recommending the pub at Sibton for eating but also enjoyed other places in Peasenhall and Yoxford. The property is also well placed for visiting elsewhere, e.g. Snape Maltings. We were lucky to be sole occupiers for a week. Perhaps the communal back yard might not always work if two sets of occupants both want privacy. Also, other people might be irritated by our dog! We couldn't find instructions about putting bin out and recycling in the folder. The owners responded amazingly quickly when there was an issue. Overall, a great stay - thank you

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