Dog Friendly Cottages in Scottish Highlands

Reviews

What our customers say about their holidays

• Stephen - Verified booking

  The previous week we stayed in a fab cottage near Glencoe so as this cottage was a National Trust Cottage we had high hopes.

  However, disappointed would be the best description. Bear in mind the cottage caters for 6 guests. Only three tumblers suitable for juice etc Spud pealer keeps falling apart Had to wash wok and glasses before using No book with instructions had to call someone to get tv working Extractor fan greasy 4 soup bowls, 5 cereal bowls Sharp knives could not cut through hot butter. Found food blender, blade in on cupboard, bowl in another motor in a third. When we found one part assumed it was the remains of a broken device. One pyrex mixing bowl one serving bowl No where to dry washing Kitchen scales not working The property details says you can find various eateries in Achnasheen for an evening meal, if you go to Achnasheen and use google maps for restaurants, it sends you to Torridon, where the two main restaurants are closed to non residents or onto Lochcaron which is a 45 minute drive. OK its not National Trusts fault that local places were closed or not serving food, but the cottage is remote, so having the ability to prepare food and eat at the cottage would be an advantage The towels, were lets just say, tired. On positive notes, we told the local man that the tap in the kitchen was loose, there was a leak under the sink and as mentioned could not work the tv, all addressed swiftly and efficiently. The lack of hot water in the main bathroom was not sorted. The bedding and beds very comfortable. The location, isolated but fab. We had deer in the garden, eagles at the back of the house. Disappointed remains the best description

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• Stewart - Verified booking

  Irritated that a large bunch of keys for local churches, houses and businesses, had been left in the property.

  Texted the housekeeper listed in the information book [within the house], who later texted back informing me that they no longer cleaned the house. Decided that I wasn't prepared to spend more of my holiday chasing up forgetful cleaners or negligent owners. Mid-week I received a text message from 'a detail focussed and efficient' cleaning company asking if there was a bunch of keys in the house and then could we arrange for them to be picked up. This was annoying as I believe it was a breach of GDPR and of the Sykes contract. My details had been shared with a third party, not for the purposes of payment or key pickup, or for the general promotion of local businesses as stated in the contract. I would have expected either Sykes or the owners to have contacted myself directly regarding the keys and not a third party. For balance we have previously rented a number of properties through Sykes without issue, have been satisfied and they are always the first place we look for holiday accommodation. Disappointed with the performance on this occasion. The cottage would have benefitted from some more cleaning materials, such as a decent brush. Having a dog [casting at the time] we were particularly mindful of cleaning up before leaving, being more vigilant before leaving noted his [distinctive] hair wasn't the only dog hair. Whatever the truth in 'poor workers blaming their tools' we felt hampered for want of better tools.

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• James - Verified booking

  I want to start by saying we had a lovely time in Torriodon while at Glen Cottage.

  The house was almost perfect in every way for our family holiday. It was clean, very warm and comfortable, and in an amazing location. However, the kitchen and dining area are of the biggest concern; not enough plates (one setting), cutlery (one setting), and not even a full set of each glass size and type and also light on some basic kitchen utensils, which meant washing everything after every meal time or putting the dishwasher on every day, which is not environmentally friendly, especially when there is so much focus within the house to recycle. Additionally, a better solution for glass and bottle recycling should be found rather than guests having to drive into the village to deposit empty bottles there. Lastly, the TV was a real issue; we did watch it a lot due to the weather (Storm Noa), but we could not get the Freeset service to work and relied heavily on Netflix, Amazon and BBC I player. I would like to finish by saying we would book again as the above issues have not out us off from returning, and the above would only be a small investment, and if it weren't for these issues, our trip would have been a perfect dream holiday.

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• Melanie - Verified booking

  'Spend an afternoon relaxing in the enclosed garden, enjoying the serene setting and perhaps even spotting the passing local wildlife, such as deer, otters and golden eagles.

  ' The property is so overgrown with long grass and ferns meaning that the air is so humid that the midge population is overwhelming, totally unlike anywhere else we have experienced during our two and a half weeks in Scotland. Within a few moments of exiting the house one is completely surrounded by biting midges. It means that the gardens of the house are completely unusable and also one is forced to live inside with the windows closed. This of course is not advisable in coronavirus times. Whilst at the cottage a member of the National trust did call me and I talked about the midge problem. She agreed that the gardens have not been cut for quite some time and are overgrown. We think that it is totally unacceptable to advertise this cottage as a holiday let with a garden when the garden cannot be enjoyed or used at all. It is very disappointing and we await your response to this and suggest some compensation might be in order.

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• Louise - Verified booking

  We had a lovely week at Glen cottage.

  The weather was mixed but we did sit out in the garden at some point every day. We saw a golden Eagle from the garden and a seal on the coastal walk. Take lots of bird food and you will get many different species visiting the bird table and feeders. The scenery is amazing and Applecross is well worth the hair raising drive. The cottage is warm and comfortable with nice furnishings. The kitchen is generally well equipped but really needs more glasses, dishes and plates, particularly if you are a larger group, we were only two. Some serving dishes would also be useful. The midges were not too bad whilst we were there. The property is very close to the NC500 route so the road in front of the property is much busier than we expected with lots of motor homes and motorbikes passing. Tesco will do a click and collect to the community centre which is useful.

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