Dog Friendly Lodges & Log Cabins In Aldeburgh

Reviews

What our customers say about their holidays

• Ms Sorenti - Verified booking

  Thorpeness is a delightful location and this property very close to the sea. As mentioned in other reviews it is close to the country club entrance. The footpath into the club is level with the bedroom window so we had to keep the windows and curtains closed to stop inquisitive children looking in. You are also close to the small club car park, fortunately there weren't any weddings or late night events during our stay. We had a problem that the WIFI didn't work during our stay, the router appears to be in the flat above and we weren't able to reconnect it. The problem wasn't resolved until the last day so we had no WIFI or Smart TV . Unfortunately the owner and Original cottages weren't particularly helpful and the owner refused to consider any compensation and was quite rude on the phone. This caused considerable problems as my daughter needed to access work so we had to spend too much time searching for WIFI locations. When the WIFI did work when the people in the flat above arrived the signal is weak so only accessible in the lounge. Lovely location and spacious house , just very disappointed with that we didnt get any help when there was a problem .

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• Mrs Jackie Gibbins - Verified booking

  The Secret Cottage, Aldeburgh - excellent property. The owner really has thought of everything. A really home from home Lovely cottage. Definitely a well kept secret. It was very tastefully decorated for Christmas. All the added extras- the Welcome basket, the "goodies" incuding Prosecco in the fridge and the truckle of sweets, the spare tioletries in the bathroom were a lovely surprise and very much appreciated. It is such a well equipped cottage. With all the games and outdoor equipment. We enjoyed sailing the boats on the near by boating lake. Even the dogs were well catered for!! Treats, balls, poo bags and bed. Our friend's dog loved the light up ball and it kept her entertained all weekend. For once the ball defeated her and she didn't manage to destroy the ball!! The owner really has thought of everything and made the cottage a real home from home. We really enjoyed our stay and would definitely recommend it to friends and would love to come back.

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• Mrs Katherine Evans - Verified booking

  Extremely well appointed and equipped little cottage. Location was superb for beach and high street - only a few minutes walk to each and Aldeburgh was a great base and bustling, well kept little town, perfectly placed for exploring the Suffolk coast. Cheryl had thought of everything in the cottage that a family with children and a dog could possibly want. The cupboards were brimming with useful extra items for the beach, picnics, rainy days, dogs, kids etc. We cooked a few family meals during our stay and found the kitchen very well equipped - all the food goodies that had been left were really appreciated too! Also enjoyed the snuggly dressing gowns and comfortable beds. Truly a home from home. We accidentally stayed an hour later than we should have on the last day due to misreading the literature, and Cheryl and Sussex Secrets were very kind and understanding about our mistake. Couldn't fault their service or management from booking to check out.

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• Liz - Verified booking

  Excellent location and hot shower but everything else is poor.

  No BBQ or fire pit as advertised on the property listing. Could not light the stove as fuel provided would not light even with fire lighters and kindling. So not able to boil kettle for hot drink or heat the tent. This meant very cold nights. No welcome folder with instructions on how to work stove etc or who to contact for help. Would have been nice to have had some info about local area too. Bedding was stained. Poor attention to detail such as would be nice to have some hooks in shower area to hang clothes and towels, sink is too small to be able to fill bottles etc from tap. Description on website says electric heater which gives impression that there is electricity. There is but no sockets available for phone charging or hair dryer etc. This should be made clear on the description as well as no cooking facilities or cooking equipment. Overall a frustrating and cold weekend. Definitely camping not glamping.

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• Miss Mandy Radcliffe - Verified booking

  There are small things but a number of them that need addressing to bring this apartment up to a full rating , light bulbs not working especially in the downstairs hallway , there was no waste bin in either the second bedroom or the bathroom, the toilet seats were loose and both showers were a problem , there was no hairdryer.In the kitchen there was chipped mugs and a bowl and generally a mismatch of pots which wasn't very appealing, we had to wash glasses before we could use them , we feel instruction should have been left for electric appliances as we couldn't get the hob to work. We also found it strange that WiFi could only be accessed upstairs but wasn't told this in the description, there were several areas that were quite dusty like the tv stand which obviously hadn't been touched . There was no welcome pack which when we've stayed in other properties has included some basics like bread, milk etc .

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