Dog Friendly Lodges & Log Cabins In Arnside

Reviews

What our customers say about their holidays

• Thomas - Verified booking

  Property was filthy on arrival, decking covered in mud, bird feeders empty and mouldy shame when you have a lovely lodge next door to it with plenty of nice birds and bird feeders.

  Owners leave no number in lodge to contact them and also don't respond to sykes when contacted. Inside the lodge the couch (recliner) does not work or even have a plug to plug in wall. Says on welcome pack press button put your feet up and relax but buttons do nothing and couch is very uncomfortable. Next up the smell that hit us when we walked in (very foisty mouldy smell) could of been from a few things the mould growing above kettle, from the broken bin which from other reviews hadn't been fixed or replaced this was absolutely revolting around the broken bin lid had dirt which we had to clean ourselves or it could of been the mouldy bird feeders out back. I can see why no photos of balcony and around are on sykes as it is very unpleasant to look at. Now the major part we got the fire going only to realise a crack and stop fire immediately looked everywhere in lodge for a contact number nothing but a number for sykes tried phoning that but at 7ockock at night no one at the office so had to phone the next day all while the heating would not heat up the lodge as we had to air the foisty smell out on arrival and due to the radiator not putting much heat out and being covered in dust also doors not closing properly leaving gaps and breezes coming through we we're sitting in jumpers coats and dressing gowns. Got in touch with sykes the next day to be told they couldn't get hold of owners couple hours later told that owners were sending someone to have a look to our surprise after a couple hours we have a phonecall to say not to use the fire and they won't be fixing it. As we booked the lodge for the log burner this was no longer worth staying as it was the middle of a storm and after 2 nights we decided to leave as the temperature was dropping down to -4 that night. Other things we found were mouldy sealant around sink flies all over window cill fluff or hair left on floor blind fixings broken and hanging off walls. Blinds didn't shut properly leaving you without privacy, wall piece in bathroom very run down tatty and filthy. All of this was bad enough on new years eve but to then get home after filing a complaint to receive a good will gesture of £25 from the lodge owners is quite frankly appalling. From not accepting that insulting offer of compensation to not respond for a further 23 days and counting is something I've never experienced and feel extremely let down all in all definitely would not recommend as we have booked plenty of sykes holidays in the past and every time they have been lovely clean immaculate places

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• Adrian - Verified booking

  We had a lovely time at Cartmel lodge.

  The lodge is situated beautifully, surrounded by trees and bushes. It's so quiet and you can enjoy watching the squirrels jumping between trees whilst relaxing in the hot tub. Inside the lodge is big and open and feels very homely, the kitchen has all the utensils you need and a great big fridge freezer too. The central heating is great also and warns the place up in no time! Ensuite shower was brilliant although the bath in the family room is quite small. I marked the lodge down on a few things. When arriving after a long drive and as it was cold we would have liked to use the log burner straight away but we couldn't as there were no logs left for us. There was no information as to where you get the logs so we had to travel out to find some from a supermarket. I thought this was a little poor. Also as we visited during autum the wooden steps and decking area was extremely slippy l and led to a family member slipping down the entrance steps and hurting themselves, luckily nothing too serious but when I messaged the owner I had no reply. The steps could do with some anti slip strips placing on them. The same goes for the decking to the rear, I slipped and one of the decking planks shifted next to the hot tub causing me to land on my knees. Again could be easily rectified. All in all a great week away and we would be happy to return.

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• Lisa - Verified booking

  Really lovely lodge, situated in a beautiful location.

  The property was clean and laid out well in general. Just a few things that could be addressed…The kettle was full of thick gooey limescale so we used a pan to boil our water. The cooker hadn’t been cleaned properly and there were some dirty glasses and pots in the cupboard. We do understand that cleaners are paid for these things so don’t hold this against the owners, but may be worth monitoring. A welcome pack would have been nice considering the cost of the lodge (we paid £1,200 for 1 week) I had wanted to vacuum and mop whilst there, however the Hoover pipe had a tear in it and the mop head was black. As stated before, the property really is lovely and comfortable, just a little tired and could benefit from a fresh lick of paint and a few new appliances to reflect the cost of the stay here, as do feel it was overpriced for what we got, had we paid a few hundred less this is what we would expect. All in all we did enjoyed our holiday.

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• Karrie - Verified booking

  We had a really lovely week in this lodge.

  It was bright and airy, beds were very comfy and just a generally very welcoming place. Really warm, we barely used the heating, just to take the edge off first thing in the morning. The hot-tub was lovely and we were impressed at the daily checks of it. Well-equipped and the cutlery was actually nice - not those weird cheap sets that feel odd in your hand which most places seem to have. The bath towels are very small though, like those hotel ones that don't really cover you. Site is nice, it's really quiet, we hardly saw or heard anyone even though we were there during half-term week. A really relaxing place. There is recycling on the main road to the site, I don't think it mentions that in the guide book. Surrounding area is lovely, we did a few day trips out to see different places and lots of great scenery. Would definitely recommend this place to anyone looking to stay in the area.

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• Ruth - Verified booking

  We were there during a bad storm and the power went off.

  I called the number in the lodge and the owner was helpful and considerate. The power was only off a short time and the maintenance team were polite and friendly and helped keep us informed. I feel more confident recommending the lodge since I know if anything happened it would be dealt with well. The lodge was as advertised and comfortable, the heating was good and kept it very warm. The small points that could be improved: 1 is to add some hooks in the bathrooms as there was nowhere to hang towels. 2 I did not find a hairdryer so glad I took my own. The design of mirrors and plug sockets meant it was difficult to dry hair stood looking in a mirror but I found an extension cable in the main bedroom so this was ok. Overall a pleasant stay in a good location to explore the local area. We would go again.

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