Dog Friendly Lodges & Log Cabins In Lancaster

Reviews

What our customers say about their holidays

• Terence - Verified booking

  The property has the potential to be amazing with only a few little tweeks.

  My wife booked through Sykes Cottages and paid £615 for 2 nights stay. On arrival 1st impressions we were impressed but after getting in through the sticking door that has been reported on previous reviews, to which I thought would have been fixed before we arrived! Then we started to unpack, then we found some faults, the fridge door milk holder is cracked so we can't use it for fear of making it worse, the en suite to the master bedroom had cobwebs and leggy spiders between the bin and sink and also in the shower, in the kitchen the oven doesn't work so we can't cook, the BBQ hasn't been cleaned from the previous visitor and is still in the same condition nowas I refuse to clean someone elses mess to use it. The main doors in the lounge still don't close and lock so are open again in the morning so the building is not secure. The TV doesn't work in the Master Bedroom, after we realised that we needed a seperate remote to make it rise from the footboard it says "don't recognise the remote" as there were no instructions re this. We were also really shocked that we have to pay to go swimming on site seperately at an additional cost of £32 for 3 people for 1 session, this wasn't advised in the advertisement so it looked like this was part of the booking. We have done nothing but cook and clean so we could have stayed at home and saved a fortune. We did got to eat at the on site pub/restaurant as they had a deal running of 2 pizzas and 2 pints for £20, we booked a table for 7:45pm and arrived to find someone else sat at our reserved table and ghey needed to flip it, we went to the bar to order and were told they had run out of pizzas so we had to go back to the lodge to cook and clean again. We also fiund out from the on site Sales guy thst 2 other dites close by use this one as they are part of the same group, no wonder they ran out of food!!!! We were extremely dissapointed by these things after us as a family paying so much money for a Fathers Day treat for 2 nights that has been marred and caused some friction in what should have been a very relaxing and celebratory weekend. I have read through the guest review book too and noticed that some of the things I have mentioned have been previously mentioned and also that there are a lot of pages ripped out of the book for some reason too. So it appears they may be read but are on the whole ignored as they are still faulty. I just wanted you to know how our experience has been. Hopefully these points will be looked at so the next guests have a better experience and give the property the review it really needs and is worthy of. A very dissapointed family.

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• Jacqueline - Verified booking

  This is an honest review of our stay: The lodge is lovely, overlooking onto the small lake, although lodges are quite close together on the lakeside so lack privacy.

  Beds were comfortable. Kitchen was nice and big with useable space, plenty of crockery, utensils etc but only 5 mugs. I recommend plastic glasses be provided for outside drinking (I took my own) Living area nice, comfortable and spacious. Parking for 2 cars. Outdoor sitting area. Had to walk up to the lodge to collect keys then back down to open barrier to allow us to enter. Only one key and fob supplied, we had two cars so asked for an additional fob the following day and this was refused bluntly by the manager at reception (no explanation as to why) so this prevented us from asking anything again. Note - the restaurant is only open Wed-Sun (so check website for accurate information). Spiders! There were cobwebs and spiders inside the living area and on the outside of lodge above external doors/windows (we saw other lodges being cleaned with a brush to get rid of them). The veranda didn’t look like it had been swept so one of our party swept it and brushed the cobwebs from the glass around the veranda inside and outside as the glass was dirty. Could I recommend you put an external light near steps as two of us tripped going up and down. Hot tub is not very private, it also didn’t have a handle to open/close the lid so unfortunately it was only used three times in as it was too heavy/awkward (everywhere we’ve been it’s used at least one a day). Hot tub hours 10:00-22:00 I would have an expected earlier start like 08:00. The hot tub was not maintained once while we were there for chlorine/safety levels (everywhere else we’ve stayed it’s checked daily). TV remotes had batteries missing and in one bedroom the back of remote and one battery was found at the back of lower shelf in cabinet - obviously lack of attention to detail). Toilet paper was found under a bed (was there when we got there as my dog found it). Unfortunately because lack of external cleanliness (lack of attention to detail) non maintenance of hot tub, no external lighting and lack of privacy we won’t be returning to this lodge.

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• Jonathan - Verified booking

  Just back from 4 nights, and would commend the owners on how they've put a lot of thought into how theyve stocked the lodge with endless kitchen utensils, high chair in one of the cupboards, and a play pen / folding cot for those with babies.

  Score highly for thinking of our beloved 4 legged friends with a basket in the unit as you enter the lodge for dogs with spare blanket, bowls, water bottle and think a couple of toys (not that we used any of it as had taken own dog bowls and blankets etc). A bottle of wine on arrival, handful of tea and coffee and sugar with capsules of milk in the fridge was a nice touch for anyone that had travelled along way to get there.We had only travelled an hr from home to the lodge Will 100% recommend to all HOWEVER think the advert should be amended to mention the proximity of the M6 to the rear (the bedrooms) of the lodge, a couple of bushes and a row of trees on a sound bank and reckon less than 20 metres from the M6. We could hear the traffic and that's in October with the windows obviously closed. So with windows on vent or open in Summer months then you will 1000% hear the M6. The site was pretty empty during our stay (4th-8th Oct). Think the advert also needs to mention the none existent lighting on the site, again probably not an issue in Summer months but it was pitch black when we went. Granted the owners did leave 2 head torches in a basket of leaflets about local attractions BUT still think it should mention the lack of lighting on the site. Also the on site pub restaurant has strange opening hrs, last food ordered/served 15.45 on a Sunday which was a shock. Think the property needs a little bit of TLC as few things not working, but we left a note for the owners and saw that others had done the same in the past. 10000% nicer site than Haven sites we have stayed on and had the major advantage of next to no kids on site. We would still book again and are thinking of doing so for May 2025.

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• Paula - Verified booking

  When we arrived, only 10 minutes before check in time, nothing had been done since the last guests had stayed there.

  The dirty bedding was still in the bath tub, the floors were filthy, it smelt dirty, no new bedding, no clean towels. There was also no gas either, so no hot water. The boiler had a fault message on it. Basically the canisters had run out but not checked for the next guests. The TV didn't work and nor did the WiFi. We had to make call after call to the owners to get this all sorted. We were also advised to call the WiFi people ourselves at first which is not on. The cleaning was put down to the fact there had been a mix up with dates and times and the cleaners not reading the diary, although the cleaner told us otherwise. We had to then vacate the property while the cleaner came and got the place to a decent clean level. Once back in, the TV would keep switching off, so we had to wedge paper under it, to keep it switched on. We had a whole day without WiFi so had to rely on our own data and the tvs in the bedroom didn't work. There was also a broken plate in the cupboard on top of the other plates that we nearly cut our finger on. The lady we spoke to acknowledged it wasn't a good start and they would make up for it. The guy we spoke to also acknowledged it was a rubbish start to our holiday and he would get us some bottles of wine to say sorry. We have received nothing. Once all these issues were sorted, we had a lovely time. The house was so comfortable and homely and was the perfect base for all our trips. The holiday park is very nice but it needs a lot more lighting so you can enjoy an evening stroll after dinner. The bar and restaurant are very nice and friendly as were all the staff. Would we stay again? Most likely, as long as we didn't have the same issues that blighted our first day.

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• Katherine - Verified booking

  This place is a perfect dog friendly getaway!

  ! From start to finish we enjoyed every minute. The lodge is very clean, comfortable, well equipped and a great location. The park has traffic barriers so you do have to walk from the entrance where the Waters Edge Restaurant is to the lodge when you arrive to get the key and the fob and walk back again so you can get in but its all of 5 - 10 mins to sort. The owners go above and beyond to make your stay perfect and the welcome pack with all the essentials like tea, coffee, hot chocolate, biscuits and wine is a fabulous touch. I cooked a full breakfast whilst there and wasn't struggling with anything - plenty cutlery, utensils, plates, cups, etc. Even a dishwasher to do all the washing up for you with a couple of tabs provided by the owners! We ate at the Waters Edge restaurant twice, had better steaks elsewhere and the full English breakfast doesn't come with toast but not the end of the world. Two local pubs - Hawks Head and The Malt Shovel, food was really good, well worth a visit and both dog friendly. The little beach by the Waters Edge is great and a fabulous place to enjoy playing in the sand and the water. The M6 is directly behind the lodge, which honestly didn't bother us day or night - any comments that its noisy and disturbing are certainly not true. I would highly recommend this place and will certainly be booking again.

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