Dog Friendly Lodges & Log Cabins In The South West

Reviews

What our customers say about their holidays

• Adrian - Verified booking

  First the positives: The bed in this lodge is the best quality holiday bed I have ever slept in.

  So comfy and bed linin fresh and good quality fabrics. kitchen spacious and everything you will need utensils wise Cinema room as described and good to sit and watch films in. Food at the restaurant was lovely and staff friendly. Lovely area to be in and easy to get about to visit different places, coming back to a lovely setting. Unfortunately a few negatives to this property: The decked patio area and table and chairs were very dirty and the flooring and glass clearly hadn't been cleaned for a long time. The furniture is clearly old and weathered and needs replacing. The sofa in the living room area is VERY squishy so if you have a bad back or have trouble getting out of a seated position this is not the sofa for you. We too - as mentioned a number of times previously, did not get bath robes. I felt too there should have been a 2nd set of towels for the hot tub and sauna, but these were not supplied. In fairness to the team we didn't report this and I am sure if we did we would have been sent some, but that misses the point. Also the towels supplied were very thin and ripped, again in need of replacing due to age. Not luxury as advertised. The design of the window in the hot tub area means you can not have the window open and be private, so it got very hot and unpleasant when using the hot tub, if we were to return we would book an outside hot tub in future. We had assumed we would be able to watch DVDs - so just be aware that is not the case, and as mentioned again in other reviews the Living room TV /or/ remote is not functioning properly, so the TV is very very slow to change channels etc if it worked at all.

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• Teresa M - Verified booking

  Base of shower door was grubby.

  Paintwork very grubby/old. Considering price paid for 3 nights I felt poor in relation to a tatty small box with teabag/ coffee, mixed in with dishwasher tablets, very strange! Shower gel available in main bathroom but not in en-suite..why? No washing up liquid, hand soap or basics to tide one over. Simple things too like a clock in lounge that doesn’t work, log burner with wood but no fire lighters. I own a holiday let in Bournemouth and have a basket with tea/coffee/chocolate/biscuits/bottled water etc for guests arrival (esp handy if arriving late at night). Supply 5 dishwasher tablets and washing machine tablets. I felt you are basing your price purely on location and hot tub, but the general standard of the mobile home I would say is not up to scratch by any means. I was writing to you this afternoon to inform you of all this but I have your form now! This is before holiday season gets going so not a good start. Kitchen drawer handle not fixed properly. Another point, you advertise the restaurant on site as being open for outside dining and takeaway. Having a stressful job I was looking forward to not driving for a few days. On arrival I was told the restaurant was closed on Tuesday and Wednesday, we arrived Monday pm and were leaving Thursday So no good at all! This meant we had to go out in the car each day for meals we didn’t intend to have this costing us a lot more money which was mis representation of the facilities at the property. This needs to be re checked and brought upto a really good standard if you want people to visit in the future.

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• Louise - Verified booking

  We loved our cottage at Water's Edge, Stone Rush in Lanreath, Cornwall, where we stayed for 3 nights.

  It had a lovely view over the lake and spacious living/dining area. The shower was great really powerful and the hot tub was in working order and easy to get into/out of. It is great for dogs too as it has a closed terrace, and there are some lovely walks around the area. I did ask for some advice on woodland walks in the reception and was recommended to go to Cardinham Woods just a 15/20 minute car drive away. We had a great walk with the dogs and some amazing wood land views. There are several walks you can do there, we did a 4.3km walk and it was moderate incline, but there are longer and shorter walks varying from easy to hard. So something to suit everyone and there is a café where you can get refreshments after your walk. Please do bare in mind that you have to pay for parking. We also visiting Polperro, Looe and Lantic Bay & Beach all within easy reach (by car). You will need a car to get around this area though. We had dinner onsite at the restaurant on our final evening and took the dogs with us which was no problem. The restaurant was so lovely furnished and cosy and the food was great as was the service. I would highly recommend this area for couples (with/without dogs) and families as long as you have a car and are happy to drive around and see the countryside and small villages. There is plenty to do and it is a stunning area. The only thing I could have asked for is better weather as it rained almost all the time when we were there, but it didn't stop us going out and about. Just bring waterproofs as lots of mud around.

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• Beth - Verified booking

  Bad points: The kitchen cupboards and freezer were all dirty with either dust or liquid marks.

  The kitchen floor wasn’t cleaned in the grooves of the cupboards meaning we had to vacuum when we arrived and what seemed to be a coffee drip mark was left on the floor. The place mats were reversible one side was cleaned the other covered in left over food. The kitchen sides although not visible Needed wiped as there was left over liquid /food upon feeling. The microwave has a line of dried food at the back. No one on site when we arrived as it was Sunday so sorted this ourselves. Funny times for the bar and reception to open not at all on Sunday and from 5 on a Wednesday not practical if you arrive on a Sunday with any issues. The bed and sofa have served their time to the extent they both dip in the middle and should really be replaced. Small matter of a previous stain not removed on bedroom floor carpet and a sweet wrapper being left in the cinema room. The good bits: Lovely location. So remote you don’t get phone signal but full Wi-Fi if you want to stay in touch with the world. Your not over looked. Sauna, shower and jacuzzi bath all amazing and relaxing. Come in a room lights were perfect. Good from the restaurant was very nice. Staff when there were friendly. Other than the kitchen and the sweet wrapper the lodge was clean. Very spacious and relaxing. Has a vacuum and a sponge for you to clean if it’s left unclean. Lovely location and lodge just a shame the cleanliness let it down and there was no one available to speak with as the reception has strange hours.

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• Simon - Verified booking

  I think it is important to point out that there is actually no available internet connection and very poor/no signal on mobile devices unless you are stood in or at The Old Mill reception.

  The lodge was relatively clean but could have done with a spruce up. If you love budget IKEA, then you will love all the fixtures and fittings. The cushions on outside chairs had been left out and were actually green and mouldy. The decking and balustrade in a poor state of repair. Most functions worked on the hot tub although one didn’t and if you adjusted several of the jets you would find they came off in your hand. Although this did give you something to do while relaxing trying to get them to stay back in. We did venture to the Reception. Was met by a very blunt and quite frankly rude lady, who seemed to work all week. If I pay for a bottle of beer, once she could be bothered to tell me what they sell I don’t expect for what was left in the bottle to be thrown because it didn’t fit in the glass! On another occasion ordering an Americano coffee I was greeted by what’s that.......and why do people call drinks what they like....just ask for what it is. They have a proper coffee machine, I would expect them to know, as this is a very standard name for a black coffee. My partner an I never felt welcome at all, but she may like you as seemed to depend on who you were. The locations and layout are really nice of the lodges, not overlooked and very private.

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