Dog Friendly Villas In Burnham On Sea

Reviews

What our customers say about their holidays

• Charlotte - Verified booking

  Myself, Mom and 2 Children stayed over the October Half Term Week.

  Walking into the lodge the only words we had were ‘wow’. It was absolutely beautiful and more, the pictures online really don’t do it justice. We had the most amazing, relaxing week away, it is located on such a peaceful pitch overlooking the golf course, close to all amenities all within walking distance, swimming, soft play, pubs etc. The lodge itself had everything you could possibly need, the welcome pack was such a lovely touch, Thankyou. Beds were comfy, towels were fluffy, enough toilet roll, kitchen roll, foil, cloths etc to start you off. I absolutely loved cooking in the kitchen. Shower was great and an added bonus of tvs in all the bedrooms. If I was being picky I would ask for more hangers, a couple more hooks around, esp for a dressing gown in the bedrooms would be handy/tea towel in the kitchen, maybe a bigger bin in the kitchen and a small lamp in the twin bedroom as the main light can be a little bright when you want to read at night. The clothes rack was slightly broken which we left a comment in the comments book which I’m sure has been sorted already. Overall it was a much needed break away and we were so lucky to spend it in such a beautiful lodge, so much so we have just booked to go back February half term. Thankyou and we can’t wait to come back soon :)

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• Lucy - Verified booking

  We stayed in this lodge last year in July and were blown away by how lovely and luxurious it was so we decided to return again this year expecting the same amazing experience.

  .....sadly this wasn't to be. On arrival we found the gate latch having been completely snapped off so were unable to secure the gate which with 2 dogs was not a good start. There was a note in the guest book to say it had been reported but no one came to at least try to temporarily fix during our stay. The general cleanliness of the lodge was not great with dust, cobwebs etc. (I was an nhs housekeeping supervisor for many yrs). We looked for something to clean around with but no cleaning products left only washing up liquid. Alot of the furniture was looking and felt quite worn. The corner sofa was not secure and kept separating, the mattress in the main bedroom both sides are visibly sunken, some of the bedding was ripped or had marks on, main bathroom shower screen leaked so water went over the floor. We were all very disappointed as its such a lovely lodge in a great location with lovely views. It just looks and feels like it's sadly not been very well looked after and maintained. If it was brought back up to its previous high standards we would love to return but sadly won't at present due to how we found it this year. We even came home early as we weren't very comfortable.

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• Mark - Verified booking

  A lovely lodge, quite new and on a peaceful site, however.

  . the cleanliness was dreadful!! Beds very uncomfortable indeed, too soft and sunken and feeling springs did not offer the luxury stated. We have stayed in better lodges with good quality mattresses compared to this one. Nothing was done about these when we called customer services, not even an offer to come clean all the dirt behind doors, sides of toilets, hairs, dust, dirt, and more. The front door step didn't look cleaned or swept, hand prints on dresser, stains on bed linen and pillow cases, it felt awful especially as this was only just as coming out of covid times. There were dirty pans in drawers, and more.. this place is sadly not one we would return to and needs a deep clean and more TLC to be classes as the luxury it is listed as. No contact from the owners at all.. so expect whatever you get when you arrive. We will certainly not be returning to this particular lodge, far better there to book that is cared for and clean.. and will never book with Sykes again as they don't care if the place you are in is not as stated.

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• Juanita - Verified booking

  The property is beautiful and well equipped.

  We will be using some style ideas in our own house :). We had a lovely stay during a rainy week, the welcome basket was a lovely surprise. The location is fantastic for golfers, with the club house in your doorstep. We found that the area in general is not as pet friendly as other locations we went on holiday. Mostly dogs are allowed outside but not inside pubs. Which made it challenging on rainy days. Having said that the beach is a real treat and our pug loved running on the beach and investigating the wreck. Cheddar Gorge is a must do for all visitors. The White Heart Pub is dog friendly and food is lovely. Unity supermarket is well stocked and within walking distance. There are lots to do for children in the area with the leisure park right on the doorstep. Not that it hampered our holiday at all, but the phone number provide in the welcome email is that of the sales office not reception and the entry code needs an asterisk after the four digit number.

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• Kim - Verified booking

  We had a fab time away over Xmas.

  It was immaculately clean and we even met the owners who were so lovely and couldn’t have been more helpful. Love the down stairs facilities bedrooms and beautiful bathroom shower room my main reason for choosing as I can’t use stairs now. I do have to agree with the all the previous comments the sofas they really uncomfortable it certainly didn’t help my pain I have MS and unfortunately couldn’t get comfortable throughout our stay I spent most of my time sitting in the kitchen! I do wish there was a bigger freezer box it was only a tiny one Inside the fridge … being Xmas we had lots of frozen food unfortunately we couldn’t use but we didn’t throw away we gave to a food bank to be used on the day we gave them …. We would certainly stay again BUT only if the sofas are changed to more comfortable ones. Thanks happy new year 2023

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