Family Holidays In Whitby

Reviews

What our customers say about their holidays

• Peter - Verified booking

  We have stayed in many cottages all over the uk with different holiday companies and have used Sykes before, however this experience has left us feeling we will not use Sykes again.

  The cottage had a number of extremely disappointing issues and is misrepresented on the Sykes site. If we were aware of misrepresentation then we would not have booked it. Location - on the Skye site for Tate cottage on the map it marks the cottage to be on Church Street, very close to the town centre. However it is actually on Horse Road 0.3 miles away. This is also directly opposite and ship manufacturing yard (Parkol) with large cranes, this is not what we expected for a view. Outside the cottage - The Sykes site did say “That the property neighboring to Tate Cottage, is undergoing some temporary building work”. We thought this would be fine as we were planning on being out most of the days while there. However you have to pass the entrance to the cottage that was having the work done and they have used there garden as a skip with piles of building waste just thrown on the grass, that clearly been there for some time. Again the view of this is appalling. There was a small table and chores outside to sit out however the table was rusty and could have marked our clothing if in contact. Inside the cottage - The moment we walked in the smell of damp was overpowering, just awful. We opened windows etc but could not get rid of it. some of the walls were cladded with wood and you could see the damp coming through. I also found multiple dehumidifier boxes in locations around the house, clearly a big problem. My wife suffers with asana and breathing issues and this made it horrendous. For 3 days all she wanted to do was go home. Very very disappointing and would not recommend this property to stay in. I also have many photos if you wish to see. I think someone from Sykes need to visit this property to see it first hand.

  Read more less >

• Mr Paul Grigas - Verified booking

  there was no mention AT ALL that you was unable to park near the property, the directions led you to believe you could park outside or very near the property. NO mention at all that you needed to collect a scratch card to enable you to park in certain zones, no directions where to park your car to do this, we called to speak to someone as was not happy we needed to walk quite a distance with our luggage and had to wait nearly an hour for a response and then it was only via txt not even a courtesy call. we then received an apology for the lack of instructions, not the ideal way to start your holiday !! the website needs to state clearly the parking situation, especially if people are less mobile or have young children. If we had known we couldn't park outside our property we wouldnt have booked it. The outside very small courtyard with fake grass smelt (from previous dogs urinating we assume) it was so bad our dog wouldnt even go out there. The bed was very uncomfortable and the website photos certainly improve the look of the property. The outside terrace certainly would not have been an enjoyable small space to sit in surrounded by a high wall and buildings. All in all we have had much more enjoyable stays at other places.

  Read more less >

• Carrie - Verified booking

  We visited Salt Bay in September for a week and had a fantastic stay!

  Salt Bay is beautifully decorated and very well equipped with everything you need. Nice and quiet location with excellent parking, having the double garage gave the option to park the car inside the garage if required. We enjoyed having the hot tub especially after a long day exploring what Whitby has to offer and this was located in a lovely secluded corner of the terrace so felt very private. The terrace area was a great addition and a lovely sun trap with plenty of space for our dog to explore. Salt Bay is in a fantastic location only a 5-10 min walk from Whitby centre, we were able to do something different everyday within walking distance. We took a boat trip from the harbour this was fantastic to see the coastline and we even got to see some dolphins I would recommend this. Whitby is very dog friendly and our dog enjoyed the beach which was beautiful, will be returning to this lovely place soon

  Read more less >

• Andrew - Verified booking

  A lovely house, compliments to the cleaning team as the house was immaculate upon our arrival, downstairs has a fantastic open kitchen with a large island, great for eating around or having a beer (or two!

  ) around, all the appliances you would expect and plenty of dinnerware, glassware and pots and pans. The property has a good sized dining room/lounge with large screen tv. Upstairs has a double bedroom with en-suite, including shower, whilst the twin room has 2 singles with a bathroom next door including bath & shower, both rooms tastefully decorated, comfy beds, clean crisp linen and plenty of towels. Outside has a wonderful terrace area with patio furniture and the fantastic hot tub easily big enough for 4 people and a great way to unwind after a days walking. The property also has a large double garage and also parking for another car outside the garage. Everything about the house has been thought through to the last finer details and we would recommend it to anybody looking for a property to stay at in Whitby.

  Read more less >

• Alison - Verified booking

  I think you need to get over to this place ASAP.

  It is nothing like in the photos. Handrail on steps is covered by ivy and weeds. The smell of damp on entering. Dangerous bottom step on stairs. Views out of the windows are disgusting. Rusty metal and overgrown garden. I read a previous review and the owners stated rubbish in the garden and builders working from 8am to 5pm was going to be short term in October. Christmas week and they are still there hammering and drilling. The frying pan was filthy. Cupboard for plates absolutely reeked of damp .you need to sack your cleaner if you have one. Couldn't use the shower or bath safely and there is nothing to hold on to getting in or out. My husband and I were just looking for a basic place as we would be out and about.. Would definitely not recommend. Very disappointed.

  Read more less >