Group Accommodation Cottages in Cheltenham

Reviews

What our customers say about their holidays

• Michelle - Verified booking

  The house was super clean and the welcome basket of goodies was generous. The Guest Homes team who manage the property were very responsive. We just wished we hadn't had to contact them so often during the stay with queries and problems. We found this property really hard work. It wasn't the relaxing short break we had hoped for. The cottage has impressive modern appliances, but there are no instructions on how to use them. We wasted so much time trying to work out how to make things work. For example, the Smart TV (it reported a problem with the aerial), the baffling minimalist remote control, the oven (to turn off the child lock feature so it would warm up). There is a QR code displayed in the property to access a guide to the property, but it had very little information and no guides to the appliances. Despite being able to turn the thermostat up and all the radiators turned to full, the cottage was cold and the radiators hardly got above lukewarm in many rooms. The hot water also didn't get above lukewarm despite using the boost button. The cottage is probably not ideal for cold/cooler months. Fortunately, the shower had its own heating source. We made the mistake of assuming the picture of the fireplace on the website meant there was an open or gas fire. Agreed it wasn't listed but when we booked this cottage other facilities weren't listed - like towels and a dishwasher - and they are definitely there. We understand the facilities list has now been updated but the fire remains out of action.

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• Louise - Verified booking

  Stayed for three nights bank holiday weekend away with family. Beautiful location and the cottage itself was very nice. We liked the mod cons and found them easy to navigate. Kitchen fully equipped with what you needed The garden is stunning and a THEE place to enjoy morning coffee. We even spotted a woodpecker. However, a maintenance issue was not resolved during our stay which was pretty vital for a comfortable stay with 4 adults having to share one toilet despite two being at the home. After lots of message to the host I would have preferred for them to say they had no staff available the whole weekend than telling me they had escalated the issue. There is a wobbly table which my 79 year old mother tightened and am aware this was mentioned on another review. There was a issue with cleanliness of a shade over the table with some dead bugs in there but I am aware its in the countryside. After returning home and several emails later Guest Homes have given me a 15% refund.

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• Christina - Verified booking

  Beautiful home away from home. We felt instantly at home. Warm and cosy and beds you can sleep deeply in. The home in Bredon Norton is located in a beautiful, quiet and peaceful picturesque village. Etched in historic builds with absolute character, local walks will relax you instantly. The owner sent us exact instructions - otherwise we may have got it a little wrong. Lovely snacks and a bottle of wine supplied as well as exactly the right amount of complimentary cleaning items. Great fully equipped kitchen, books and entertainment (netflix) cosy garden, friendly neighbours and postman :) Gorgeous pub ‘fox and hound’, 4 minutes away. Amazing food and service. The Fleet Inn is a must by the river - Tewkesbury- Tyning. Hickories in Worcester is a must! Great day out with kids 45 mins away: Cotswold park & beach. Burton on the river and Stow on the wold - 30 ish minutes drive, all lovely days out too ??

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• Marc - Verified booking

  We enjoyed our stay at this lovely cottage for the weekend. There were a couple of things that would have made it a five star stay over a four though. The first was that the property description states there is a log burner in the living room. We booked the cottage on that basis but when we turned up this was a gas fire. It didn’t ruin our stay but we probably would not have booked if we’d had know. Also the property was ice cold when we arrived. It took a good few hours for it to warm up and that was with the heating on and fire also on. By day two the property had warmed up so I assume it’s because no one had been in it for a few weeks/days. For future guests I would recommend putting some heating on in advance of their arrival if the property has been empty for a period. Overall a lovely cottage in a lovely village and we would recommend to others

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• Caroline - Verified booking

  Fantastic house.

  Spotlessly clean. Lovely little touches like leaving bottles of water for us. Heating was on when we arrived which was lovely but it's a warm house anyway so we turned it off in some rooms. One bedroom is downstairs and the bathroom is next to the kitchen so not ensuite but very close. The garden is big and looks beautiful but being there in November meant we didn't use it. We walked into Broadway in about 5 or 10 minutes which is absolutely beautiful. Nice little shops. Short drive to other Cotswolds towns. We went to Moreton in Marsh and had an amazing afternoon tea at Cotswolds tearoom. The street is quiet too. Recommend this house and would definitely stay here again. Thanks to the owners for a great stay

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