Group Accommodation Cottages in Oxfordshire

Reviews

What our customers say about their holidays

• Gilbert - Verified booking

  Overall, our stay at the house was enjoyable, with a few minor inconveniences.

  The location was excellent, just minutes away from Sainsbury's supermarket and restaurants, making it convenient for our daily needs. The well-stocked kitchen was a highlight, and the thoughtful welcome gift of biscuits and milk added a nice touch to our arrival. However, there were some issues that detracted from our experience. Firstly, the incorrect Wifi network name in the manual caused initial confusion. Additionally, parking instructions need improvement. Although there are only four parking spaces opposite the house, we found that the free car park nearby only allowed parking for 12 hours per day, which was inconvenient for overnight parking. Fortunately, we discovered that Dunstan Avenue allowed unrestricted parking, and we utilized the available space there. Inside the house, we encountered a few inconveniences. The iron was difficult to locate and stored separately from the ironing board, which was unexpected. The creaking floorboards, particularly on the top floor, created a noisy environment for those below. The small kitchen and uncomfortable wooden chairs were less than ideal for extended periods of use. Additionally, the low ceilings and narrow, steep staircase posed hazards, and we found ourselves hitting our heads and tripping on small steps multiple times.

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• Gregory - Verified booking

  In many respects the property has met our expectations.

  However, a number of problems needed attention, which meant it was not been all we wished for or might reasonably have expected. On arrival there was an offensive drain smell from one of the 1st floor bathrooms. We found there was no coffee pot or teapot provided. Action from the management company remedied these problems the following day. First one, then both ovens ceased to operate between the third and fifth days of our stay. After a visit from an engineer arranged by the management company we had one oven which intermittently worked and then stopped altogether. This affected our ability to cater as we had planned. On the fourth day of our stay the kitchen tap unit came apart, leaking water when used and requiring a plumber to visit and repair it. I do not think it it reasonable to have encountered so many separate problems in a property marketed at this price point and by a company of your reputation. These issues were raised with Sykes in emails on 15th June and 22nd June. No reply has been received as of 1st July

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• Alison - Verified booking

  A group of ladies stayed for the weekend at Hare House , whilst the cottage is well equipped & clean I did feel it lacked certain elements you would expect when paying over £1,000 for a 3 night stay .

  Some of the decor is a bit dated , cracked tiles in bathroom window sill on middle floor , broken Roman blind in middle room took 2 of us to get down & just left it down for the whole weekend as it was so fiddly , no mirror in top bedroom , about 6 coat hangers in the whole 3 bedrooms ! The only hooks for coats in downstairs toilet did not allow for a long coat as the coat hook is placed over washing machine . The outside space is facing out on to the main road , it is enclosed by hedges but there was a lot of traffic noise from the main . Also the garden was starting to get overgrown it had clearly not been attended to recently . The parking as at booking I realise it did say there was no allocated space but felt there could make suggestions for local parking as a lot of the surrounding roads are double yellow lines & the free parking just up the road was for 12 hours only . The location is very good for the shops , town & pubs . I realise my review sounds really picky but felt for the price things could be better .

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• Oscar - Verified booking

  We loved Dolphin House.

  We were a group of 8 (four couples) who gathered for 5 days over New Years. We were without cars, so the location in Burford was unbeatable -- we could walk to myriad restaurants, stores, and local scenery. The house is in terrific shape, is beautifully decorated and maintained, and provides a very pleasant stay. The kitchen is well equipped for cooking -- though there were a few additional items we would have appreciated, such as a drip coffee maker (there is a Nespresso for making one cup at a time), and many supplies were extremely limited in quantity (dishwasher detergent, bin and recycle bags), which required us to purchase more. While a number of reviews mention street noise, we really didn't notice! Skyes was reasonably good (particularly over the holiday) about responding to a few maintenance issues -- the front door lock was sufficiently sticky that there was one night we couldn't get into the house, they offered a small refund for a non-working fireplace, etc.

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• Patrick - Verified booking

  A few small things spoilt an otherwise lovely week.

  There was sufficient room for four but six people would be a bit tight. There was no microwave, which surprised us. Similarly the absence of a cafetiere. The second floor bath looked 'cool' but I doubt if anyone has used it. Certainly the hand held shower would leave water all over the floor if you were brave enough to try it! Somewhere to hang clothes in the top bedroom would be helpful, too. A light near the key safe would help in that dark ally. Putting wine glasses on the wicker basket which doubled as a coffee table looked dodgy so we didn't! The people who fit out cottages should spend a minimum of two nights there so they know what works and what just looks 'cool'. Apart from that everything was OK!

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