Group Accommodation Cottages in the UK

Reviews

What our customers say about their holidays

• Mark - Verified booking

  This is a superbly appointed property which affords excellent accommodation for up to 8 adults.

  The property is high spec with top of the range white goods, all fairly new, two kitchens, and lots of quality touches like the movement activated night lights integral to the bathrooms, which are well designed with excellent showers and one bath on the ground floor. The master bedroom has superb views over to Fowey through the balcony doors. We did not use the BBQ but again its a top of the range Webber BBQ, we did use the hot tub which had easy to operate instructions and plenty of room for all with good outside lighting. Polruan itself is small but has two friendly pubs, and the Lugger does food all day, nice breakfast. There is a local store which stocks all the essentials and a bakery, and a cafe which serves food, the Russell Inn were happy for food purchased in the cafe to be eaten in the pub as they are under common ownership. The foot passenger ferry works really well providing swift easy access to Fowey, be sure to check times of the last one back. The car ferry further up is also easy to use but possibly more challenging in the busier months. Access to Polruan is challenging the local roads are very narrow and we preferred to loop into town staying on the B3359 towards Polperro and then taking the local roads as late as possible. Polruan is effectively pedestrianised and it is not possible to get a vehicle up to the property so unloading and loading may take a little time especially as the town is on a steep slope which gives great views but means you are walking up (or down) each trip. There are then 14 steps when you get to the property. Despite arrival and departure requiring a little thought and some effort the benefit of enjoying the luxurious accommodation once settled more than made up for the effort. The car park at the top was £30 for 7 days if aid in advance and you can pay by card. We enjoyed our stay very much and will return.

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• Claire - Verified booking

  WOW, Postcard Lodge is 5 star luxury home.

  We have recently stayed at the property, 6 adults, a baby and a small dog visiting friends who live in beautiful Fowey. It’s an immaculate property with amazing views and facilities. The owners really have thought of everything you would need for your stay. Parking is at the top of Polruan at a cost of £30 per week and yes, as previous previous reviews have mentioned access to the property is a little hilly however the property with its stunning views and facilities are worth the little extra effort. Polruan itself is a gorgeous little fishing village with 2 pubs, a bakery and a little store stocked with things you may have forgotten - we had a Sainsbury’s delivery the day we arrived. We ate at the Lugger pub, delicious food. We also had a takeout of fish and chips one evening from there which we ate on our beautiful sunny patio. The Russell pub has quiz nights a few times a week which we thoroughly enjoyed. The ferry crossing to Fowey is idyllic, day & night. Its costs £5.60 for a return and runs from 7am to 11pm. At Fowey we ate at the Pintxo tapas bar, the Haveners (pub grub), the Harbour Hotel (fine dining) and the Indian restaurant. We would highly recommend all of them. We travelled to Looe, Polperro and St Ives, all of which are beautiful places however we were always pleased to get back home to our idyllic village of Polruan. Overall we had a fabulous holiday and would highly recommend Postcard Lodge - it’s what Cornish holiday dreams are made of. We’ll definitely be back!

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• Freya - Verified booking

  Good points: Well equipped, spacious, great location, onsite parking.

  Not so good points: Toilets and bathrooms were generally not clean on arrival. The baths had not been wiped around and the loos had not been properly cleaned (under the seats, rims etc) we contacted Tracy and she came in the next morning and cleaned them, she apologised profusely. However the baths were still not done after this was rectified. One ensuite the shower couldn't be used due to the fan being broken so dirty water streaks were all down the walls. We didn't expect to have to strip beds before we left, prior warning at the time of booking would have been appreciated for this, as leaving early morning for a long drive home was marred by stripping all the beds which to be frank should be included in the housekeeping when you pay a premium for a nice property and get away from household chores in holiday. The pub deliveries were very noisy in the early hours most days including the bottle emptying at 5.30am which wasn't great. The TV channels were a little sporadic but we managed to watch most of Wimbledon! Generally we had a lovely stay in the house. Would we visit again to the same property? unfortunately not, house keeping issues I'm afraid put us off and the noise from the pub deliveries were frustrating as we like to go away to not have to be woken at the crack of dawn and/or to be stripping beds and cleaning our loos!

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• Freya - Verified booking

  Good points: Well equipped, spacious, great location, onsite parking.

  Not so good points: Toilets and bathrooms were generally not clean on arrival. The baths had not been wiped around and the loos had not been properly cleaned (under the seats, rims etc) we contacted Tracy and she came in the next morning and cleaned them, she apologised profusely. However the baths were still not done after this was rectified. One ensuite the shower couldn't be used due to the fan being broken so dirty water streaks were all down the walls. We didn't expect to have to strip beds before we left, prior warning at the time of booking would have been appreciated for this, as leaving early morning for a long drive home was marred by stripping all the beds which to be frank should be included in the housekeeping when you pay a premium for a nice property and get away from household chores in holiday. The pub deliveries were very noisy in the early hours most days including the bottle emptying at 5.30am which wasn't great. The TV channels were a little sporadic but we managed to watch most of Wimbledon! Generally we had a lovely stay in the house. Would we visit again to the same property? unfortunately not, house keeping issues I'm afraid put us off and the noise from the pub deliveries were frustrating as we like to go away to not have to be woken at the crack of dawn and/or to be stripping beds and cleaning our loos!

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• Josephine - Verified booking

  Can't fault property itself.

  Garden stunning. We had full quota of family staying. There's simply not enough outside seating and seating is needed both sides of garden. No BBQ. I have NEVER hired where there's has not been what should be standard. Treats left very nice thank you. But also basics of salt and pepper???? We didn't bring as again these minimal standard?? No colander??? For 8 people trying to strain pasta and vegetables through a small sieve? And not enough clothes pegs. We had issues with WiFi and owner was extremely upsetting to my daughter who contacted her to say we were having issues. My daughter was polite. Owner, At around 4-5pm on the Saturday said that if we were not happy she was happy to return my money and we could go elsewhere!!!!!!!???????? Saturday late afternoon evening? 6 adults and 3 children? All unpacked and settled?????? This is APPALLING treatment! Owner said never had issues with WiFi normally..... Engineer came out mid week and said he has been so many times out to the house he knows his way with his eyes shut! Apparently constant issues as a cable outside regularly gets cut by local farmer ploughing! Owner's Tone and remarks were utterly inappropriate, unreasonable and rather cruel. I'm seriously unhappy about this. We were comfortable at the property but this left a very bad underlying air to our week......

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