Group Accommodation Villas In Scotland

Reviews

What our customers say about their holidays

• Andrew - Verified booking

  I stayed at this property between the 8th of March and the 15th of March and I booked it because I had stayed at Otter Cottage approximately 200 yards along the road recently in January.

  On the face of it this is a modern property which certainly looks the part but I had a nightmare week there. On arrival no satellite signal so could not use the TV, the basement TV also had no signal but access to iPlayer etc, I could not use this as my wife is disabled and on a feeding pump and could not use the stairs, when I booked I made sure everything that I needed was on the one level, after much faffing about with the owner and the housekeeper the following day they arranged for a satellite repair guy to attend from Stornaway on the Monday to check the satellite position as they stated that there had been storms and had knocked out a lot of other satellites, two guys turned up in a private car without a ladder and new they couldn’t reach it , came into house and checked the connections and could find nothing amiss, and stated it was a subscription issue, by this time I’m none too pleased so they went away in the huff, spoke to housekeeper Elly who said that she would get onto Sky and get sorted, came back to me and said spent hours onto Sky and it would not be up and running now till the following Thursday ( now I’ve been a Sky customer for over 25 years and never been in situation where it would take more than a few hours to upgrade or install a package ). because the Tv in the lounge was Sky Glass then you could not use it even as an app , was offered a smaller tv by Elly on the Tuesday to get me at least BBC iPlayer but by this time I was not prepared to stay in and deal with it so told her to forget it, now guess what? by the Friday when I left there was still no picture ( took a photo as proof ), next door neighbour who was a nurse noticed my wife had a nasal tube and new she was on a feeding pump as this was now Wednesday she asked if we knew the power was going down in area the next day Thursday, I told her no I was not given any information about this, she said that everyone had three months notice of this as a few properties ( new builds ) up the coast were all being connected to the electricity grid and power could be out all day and possibly into the Friday. The house itself is cold, although you can allegedly up the thermostat to increase the temperature but the owner 600 miles away can override it, the ceiling is the height of a double decker bus so any heat goes straight up about 16 feet, the owner said to use the display fireplace to boost the heat but as I explained to him it is a fan heater which aims the heat into a glass fish tank type display and cuts itself out constantly, so my wife is sitting with a hot water bottle in a property that I had paid a premium price for. The lounge had no small tables to put a drink on so I had to go upstairs and take two bedside cabinets down to use as tables ( Elly came with two small tables on the Sunday or Monday ) the lounge has large windows but no blinds or curtains so you are sitting there at night and feel like a goldfish, god knows what it would be like in the summer. There is a distinct lack of places to hang things, no key hooks , no towel hooks in bathroom, you are encouraged to use the side door into the utility but the door is either warped or badly fitted , no trays to put wet boots or hangers for jackets, no shower caddy, no space/shelving at bathroom sink to hold toiletries, had to store at windowsill, no scissors no torches, had to buy scissors in Tarbert , supposed to be dog friendly but large glass coffee table by lounge window with sharp corners at dog eye height ( and the owner is a vet ) place is surrounded by sheep which is not ideal if you have a dog as the new fence down the right especially has spaces at the bottom where a dog can escape. Supposed to be instructions in a black box on how to use the hob but found none ,had to google it. On reading the house guide it gives the owners application to Harris council to use the property as a rental BUT it clearly states that due to the way water is supplied/stored for use at this property and is susceptible to legionella then the property is NOT to be rented to people who may be vulnerable and the owner has clearly ticked the box to say that he complies with this regulation. So maybe he ( a medical professional ) can explain how my wife who has a suppressed immune system managed to stay here and was potentially put at risk, and why this is not clearly advised on SYKES SITE. So to conclude would I recommend this property Would you like to phone a friend?

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• Julie Mackay - Verified booking

  What a stunning place!

  Stayed here for a week in September 2021, this had been postponed from March 2021 due to the pandemic! Trip up from Glasgow was lovely and very scenic, but please note this is a secluded house, which was what we wanted, roads are fine until the last wee bit which is a dirt track through a farm. The farmer is so nice and friendly too. Anyway, the house has everything, comfort, luxury, views, peace and quiet and an abundance of wildlife. We were a family of 5 adults plus a dog and you can definitely have your own space in this property. The walks are lovely round the property. The kitchen and main living space were my favorite and it is a lovely place to be sitting watching the pheasants and red kites go by with your morning coffee. One thing to remember is a torch as it is very dark there at night. The cleanliness of the house was exceptional, the handbook and instructions for all the appliances was incredible too, they have thought of everything, We also had to make an emergency visit to the vet whilst staying here and guess what they have thought of this too and gave several vets numbers in the information pack, Fantastic. The laundry/boiler room has all the equipment you need and more. If you do visit this property, be sure to visit The Drovers for a meal (dog friendly in the bar) and the Redwings Mountains Sanctuary (also dog friendly) close by. Two lovely places to spend your time. Will hopefully be back again in the near future.

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• Tammi - Verified booking

  Glen Cruick is quite possibly the most perfect holiday cottage we've ever stayed at.

  It's a real home away from home. THANK YOU! The photos are accurate, it actually is that beautiful. The house is immaculate and well catered. The number of walks from the door kept us busy all week, the dogs loved it! I'd love to visit again in the spring or summer...or both! If you're thinking about booking, let me tell you why you should: 1. Great for dogs - spacious fully enclosed garden and a myriad of fantastic walks from the doorstep. 2. Secluded - happily had a cuppa in my dressing gown outside in the morning. 3. Laundry facilities - are brilliant and everything dries in super quick time in the boiler room. I could have packed much lighter! 4. WiFi - decent WiFi for where it is, no bother using Netflix and BBC iPlayer on the TV. Though there is an extensive DVD collection too. 5. Remote but accessible - only a short drive to the A90 making it easy to get to shops and local attractions, but far enough in to the country to feel cut off from the world (in a good way!) 6. Hosts - info provided before the trip was exceptional. Directions to the property are spot on and easy to follow. Book today - you will not be disappointed!

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• Helen - Verified booking

  On first impressions we were pleased until we found a hole in the bed sheets and stain.

  There were many unclean items in the kitchen that we needed to wash before use and the teabags, kitchen roll & washing up liquid had not been replenished. When we contacted the cleaner she told us to go and buy some and did not want to address it and was very rude. We found the dryer unusable until it was cleaned by us due to lots of sand, fluff & overflowing water tank. The wooden floor leading into the lounge was raised due to damp and therefore we could not close the lounge door. There are no side tables to put a drink on in the lounge, we had to put our drinks on the floor. In all three bathrooms there were no hooks to hang a damp bath towel and no hand towel holder. There was a roll of wires hanging out from the main bedroom wall. Sparkling grape juice left as a welcome pack rather than a bottle of wine! We have stayed in much more luxurious properties at half the price - very disappointed. There is much to address before the property can be described as luxury. Overall a very expensive non luxury stay.

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• Peter Battye - Verified booking

  Very comfortable cottage. Only 3 of us so it seemed very, very spacious but it would be roomy even if there were 5 or 6 of you. Conservatory and large dining kitchen contributed to the feeling of space. Excellent shower. Washing machine and a washing hanger in back garden. Also an indoor collapsible hanger. Comfortable beds. Super quiet location on the farm but only a 3 minute drive to Dalbeattie. Lots of nice walking nearby. Kippford is a nice small coastal village. Dalbeattie is a nice town. Good cafe. Nice meal in the pub. The small but ''packed with stuff'' Dalbeattie museum is very interesting. Spent about 2 hours in it. What a nice area overall. Unspoilt, ''undiscovered''. Castle Douglas is a nice town and New Abbey a nice village with a very good cafe. Sadly Dalbeattie FC were not playing at home during our stay. I would have gone. Did go to Queen of the South vs. Alloa Athletic on the day of our arrival. A ''seven goal thriller''.

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