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Bigbury On Sea Hot Tub Bed And Breakfasts
Devon
27 Burgh Island Causeway
Ref: S96154
Reviews 18
From
£227
per nightDevon
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Ref: S819263
Reviews 2
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£174
per nightDevon
Avon Edge, Thurlestone
Ref: S1083345
Reviews 2
From
£151
per nightDevon
12 Beachdown
Ref: S777019
Reviews 7
From
£264
per nightDevon
Bigbury Court Farmhouse
Ref: S1028710
From
£741
per nightDevon
Thurlestone Hotel
Ref: S528094
From
£270
per nightDevon
Coastguards
Ref: S1026662
From
£401
per nightDevon
West Wing
Ref: S997521
From
£334
per nightReviews
What our customers say about their holidays
Geoffrey - Verified booking
This review is late in coming to you because we have been away since occupying Flat 27 Bigbury on sea and is further to communications with Jackie and our interaction prior to our booking and having read the complaints during the summer about this flat.
On entering this flat one is amazed by the size and the views. However within twenty four hours of arrival you realise that this flat has been well used and most of the things in this flat are past their best. It has been cleaned to a superficial level but the dirt is in nooks and crannies that only a deep clean will cure. The list below is only some of the faults many of which have been noted in the visitors book particularly this year. Talking to the caretaker we were informed that the owner has not visited for nearly a year and he is left to do running repairs. It is in need of TLC, are his words. In the Kitchen the fridge has no Ice tray and no fridge light. There is no freezer which is a requirement in a holiday flat. The toaster has crumbs under the tray and on the tray. The toaster needed it's crumb trays washed. Waste food bin had grimed in dirt around the rim Knife block greasy, no small paring knife and some were purchased All glasses needed washing before use Dishwasher had no salt or rinse aid in it. Washing machine was too complicated and unable to activate the drying cycle Lights under shelves not working and shelves not clean Wooden tray not clean and all Items on tray not cleaned eg sugar bowl dried sugar solid and pot for tea bags filthy. In the Lounge the television was not very modern so disappointing not to obtain iPlayer or Netflix The light by TV does not work possible a loose wire Windows not very clean smeary ad balcony glass surround needs cleaning. Robertâs Radio very smeary Dust ++ on shelf Arms on soft furniture shiny and grubby Dining chairs between vertical slats dirty. In all rooms the shutters are not easy to open and have dropped and scuffed the floor and window sills. It needs a carpenter to rehang them. In fact there were some that we could never open. Doors and paintwork could do with a good wash or paint. In the bathroom the area behind the toilet pan was grubby No rubber cushions on the toilet lid and seat making them unstable. Bedside lamps with open glass shades had dirt and dead flies inside. The balcony furniture needs a complete set of cushions that fit. 2nd bedroom is very small and only suitable for children. The shower needs a complete upgrade with thermostatic valves. The light in the mirror is not working. A good point is that there was plenty of hot water. The bed and bed linen are very comfortable. The weather was good and we managed to make ourselves comfortable but the rent for the flat is totally overpriced as it does not deliver the level of modern conveniences and cleanliness one expects in a flat at this rental. I therefore request a refund of £400 and suggest the owners visit to see how much maintenance work is required as good cleaning can only be done if furniture and paintwork is maintained. Yours sincerely, Geoffrey Daddy
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Geoffrey - Verified booking
This review is late in coming to you because we have been away since occupying Flat 27 Bigbury on sea and is further to communications with Jackie and our interaction prior to our booking and having read the complaints during the summer about this flat.
On entering this flat one is amazed by the size and the views. However within twenty four hours of arrival you realise that this flat has been well used and most of the things in this flat are past their best. It has been cleaned to a superficial level but the dirt is in nooks and crannies that only a deep clean will cure. The list below is only some of the faults many of which have been noted in the visitors book particularly this year. Talking to the caretaker we were informed that the owner has not visited for nearly a year and he is left to do running repairs. It is in need of TLC, are his words. In the Kitchen the fridge has no Ice tray and no fridge light. There is no freezer which is a requirement in a holiday flat. The toaster has crumbs under the tray and on the tray. The toaster needed it's crumb trays washed. Waste food bin had grimed in dirt around the rim Knife block greasy, no small paring knife and some were purchased All glasses needed washing before use Dishwasher had no salt or rinse aid in it. Washing machine was too complicated and unable to activate the drying cycle Lights under shelves not working and shelves not clean Wooden tray not clean and all Items on tray not cleaned eg sugar bowl dried sugar solid and pot for tea bags filthy. In the Lounge the television was not very modern so disappointing not to obtain iPlayer or Netflix The light by TV does not work possible a loose wire Windows not very clean smeary ad balcony glass surround needs cleaning. Robertâs Radio very smeary Dust ++ on shelf Arms on soft furniture shiny and grubby Dining chairs between vertical slats dirty. In all rooms the shutters are not easy to open and have dropped and scuffed the floor and window sills. It needs a carpenter to rehang them. In fact there were some that we could never open. Doors and paintwork could do with a good wash or paint. In the bathroom the area behind the toilet pan was grubby No rubber cushions on the toilet lid and seat making them unstable. Bedside lamps with open glass shades had dirt and dead flies inside. The balcony furniture needs a complete set of cushions that fit. 2nd bedroom is very small and only suitable for children. The shower needs a complete upgrade with thermostatic valves. The light in the mirror is not working. A good point is that there was plenty of hot water. The bed and bed linen are very comfortable. The weather was good and we managed to make ourselves comfortable but the rent for the flat is totally overpriced as it does not deliver the level of modern conveniences and cleanliness one expects in a flat at this rental. I therefore request a refund of £400 and suggest the owners visit to see how much maintenance work is required as good cleaning can only be done if furniture and paintwork is maintained. Yours sincerely, Geoffrey Daddy
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Julia - Verified booking
Very disappointed with the level of cleanliness as very dusty in parts of apartment.
Dust on most skirtings , around furniture and even on the walls !!Lots of maintenance issues which were reported on day 1 but not resolved. One window in main bedroom wouldnât open , screaming fan in en-suite , mirror lights only half working in both bathrooms , no main light working in jack and Jill bathroom plus no lock , faulty door handle in twin bedroom resulting in no exit unless via attached bathroom ( fire risk surely ?) missing cushions and mis matched patio furniture. Not the standard we would expect from helpful holidays particularly with the tariff that we paid and we feel that we were ignored when we mentioned the above to the maintenance team . Since returning home I have seen a review posted about this flat in July stating a number of the above issues .why have they not been dealt with as you continue to rent this property out .I look forward to discussing this with you further and would appreciate a reply . We will no doubt return to this area again but unfortunately not to this apartment.
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Carol - Verified booking
The standard of cleanliness and maintenance in the apartment was poor.
I have taken some photos and would be happy to share. There was thick dust on skirtings in some areas in the bedrooms and living room. Hair balls and dust balls under the table in the main bedroom. I reported a faulty bathroom light on the day we arrived and it was still faulty when we left. The light on one side of the mirror in the shower room isn't working. The door to the small bedroom doesn't open from the inside if pushed shut from inside....exit has to be via the bathroom door and then open the bedroom door from the hall. The fan in the main bathroom makes a loud squeaking noise. I would like this fed back to the owners. They are being ripped off by their cleaners and maintenance team. It needs to be put right so people don't resent the money they have spent and come home feeling disappointed which at the moment we do. We love this location and have been there 4 times. Other apartments are fresh and clean. We will return again but not to number 27.
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Rachel - Verified booking
Hi there, This is our second visit to number 27.
Whilst the views are stunning, the apartment is not as clean as I would come to expect from these holidays. Thereâs a lot of dust in general round the apartment. In addition once Iâd removed the bedding, the duvet covers and pillows were old and in some cases stained. The main bed mattress actually had dirt and dust and hair over it. It was actually revolting. I had to clean pubic hairs out of the bath when we arrived before I had a bath. We called the Maintenance manager as the washing machine had no fuse at the plug? Some other general maintenance that is needed in the flat for your attention: Light bulb is out in the entrance hall Light bulb is out in the main bedroom over the bed Light and shaving point not working in en-suite to main bedroom Towel rail not working in the bathroom to the second bedroom Fridge light isnât working Stains on the towels
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