Holiday Apartments in Bigbury On Sea

Reviews

What our customers say about their holidays

• Linda - Verified booking

  The apartment, which we have stayed in many times, was lovely.

  However, there were some snagging issues. There is a problem with the fridge door which falls open if the shelves on the inside of it are filled with bottles of milk etc. This is a long-standing problem that has been going on for a few years and which I have reported previously. I spoke to Nick, a maintenance man who came to carry out a repair, and he said he would report back to the owner on this as something needing doing. The telephone handset is faulty so you can hear calls come in but cannot ‘answer’ the phone to speak to the person on the other end. This is important if you have given the number as a contact number for family, friends, food deliveries etc. Be careful of the ironing board hanging on the back door of the cupboard with the washing machine in, the screws are loose and need to be refixed/could fall off. The digital weighing scales need a new battery/are unreliable. We had a maintenance problem on arrival and called the number for the maintenance man given in the information folder but had no response until we emailed Coastal Living about another problem a few days later. Both were then resolved quickly but I am not sure that the number given for the maintenance man in the information folder is right and may need to be updated. We rented numbers 17 and 19 this week and found number 19 to be much better equipped and more comfortable, with a much nicer welcome pack and very easy communications. It had lovely seaside bits and pieces, a seagull on a stick, a lighthouse and that sort of thing that gave it a lovely seaside vibe. All those seaside bits and pieces had been removed from number 17 (it used to have them) which is a bit of a shame, as they all add to the holiday feel of the place. There has been a refurbishment of number 17 in the last year. Some have commented that the beds are uncomfortable. I was concerned about this as my elderly dad was coming with us. As the owner said, people have different perceptions when it comes to based comfort. My dad’s assessment was, for those who look for comfort, the bed was adequate although certainly not as comfortable as the beds there previously. This goes for all the beds throughout the flat. There is nice new balcony furniture. As ever, the view is amazing and it is a lovely relaxing place to be. It is nice that, after a number of years of restrictions, the swimming pool and gym are backed to ordinary operating arrangements and that the changing rooms are open. It is a lovely apartment to watch the tides coming in and out. Its view is one of the best from the Burgh Island Apartments. But if you do not mind a lovely but a slightly more restricted view and are looking for more comfort etc. then it is worth considering number 19 which is also a lot cheaper.

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• Mr John Lovelace - Verified booking

  This apartment is in a beautiful location overlooking Burgh Island to the South and out to sea to the west.

  We easily made contact with the housekeeper regarding arrival time and secure parking and key access to the property was very simple and straight forward. No 19 parking space and access stairs are at the far end of the car park and the front door to the property is on a lower level than the car park, down the flight of stairs. The property is in a good position, whatever the weather, to watch the tide wash in across the causeway from both sides of Burgh island as the tide goes in and out. The property has a generous size balcony with table and chairs to sit out on the warmer days. We weren’t lucky with the weather being November but the apartment is very spacious, it’s warm, comfortable, clean and well equipped, so we didn’t feel the need to go out every day. Our planned food supply and the well stocked shop down the road, meant we only ate out one lunch time, plus a cream tea at Bigbury Golf Club!!!!! We can recommend the Journeys End pub at Ringmoor for a nice lunch which we had after a walk down to Ayrmer Cove. There’s a National Trust car park (Free to Members) at the start of the walk and a steep but firm footpath down to the Cove, well worth the walk. Another nice walk is on the coastal path to Challaborough, starts from the end of the car park, a few metres from No19 parking space. More good views on this walk. There’s a small gym, swimming pool and restaurant on site and a friendly social community. We asked about opening times and were kept up to date through the week of what the daily opening times were. We were offered eat-in or take away meals from the on-site restaurant if we ordered in advance. One day we walked over to Burgh Island, it started raining and whilst we were sheltering under the porch of the Pilchard the barman opened up early for us and another couple and invited us in for a coffee. By the time the rain stopped and we walked round the island the tide was in so we took the £2 water taxi back, only takes a few minutes but a bit of novelty fun. This is a lovely well maintained apartment on a good small complex. Oh, and we enjoyed the tea, milk, wine and cake in the welcome pack!!!! thanks.”

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• Cheryl - Verified booking

  This apartment is beautiful and spacious - amazing views over the beach and Burgh Island.

  Spotlessly clean and every item of equipment anyone could need is available. All equipment supplied is of high quality - the wine cooler is a lovely touch. The beds and sofas were really comfortable, and the en suite bathroom/shower rooms are lovely. So many nice added touches to make it feel more like you a trusted guest in someone's home, rather than a holiday let. Everything was exactly as shown in the photo's - very well maintained and tasteful. Absolutely no complaints at all about the apartment or anything in it. We didn't want to leave. The only issue we had was communication with Sykes, because of the wifi and mobile signal. The wifi was very slow, and for a few days was too slow to use. We are all on the same mobile network and so none of us had any signal. This made it difficult and very frustrating to communicate with Sykes. Although they were informed (several times) over WhatsApp and email that we didn't have mobile signal, they took days to reply, and then did so by voicemail, which we couldn't pick up. Issues could have been sorted out if they had replied sooner by the methods we had suggested. Sykes should have a faster response team for their clients who are already on holiday and therefore need assistance in less than 3 days.

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• Chloe - Verified booking

  This is a great location for a beautiful beach.

  The view is spectacular. The flat is mostly OK-it is in need of some tlc-especially for the price.Here is the list of what needs attention; •The dishwasher isn’t working properly •The toilet roll holders are hanging off. •The side of the bath in the bigger bathroom needs fixing,as does the plug in the sink and the toilet flush. •The pilllows on the beds are very very flat and uncomfortable and there was no spare bedding or pillows available.The mattresses weren’t great either. •The washer/dryer is very hard to use as it’s crammed into a cupboard with cleaning beach stuff in front. •The flat was mostly clean on arrival but as the dishwasher isn’t working properly lots of dishes had been but away with stuck on dirt on. •We lost something under the sofa and had to move it-it was clear it hadn’t been cleaned under for a while.Also lots of cobwebs in the corners. •Communal bins in the car park were always over flowing. •Last point which isn’t to do with the actual accommodation but the “club” with the swimming pool and cafe that is attached to the flats is very unwelcoming,mostly due to the very rude older gentleman that seems to be in charge-he was very aggressive.

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• Alison - Verified booking

  Lovely views.

  17 Burgh Island Causeway is in a wonderful location with fantastic views. The apartment is spacious and well equipped and comfortable. However, this was by far the most expensive property we have stayed in compared to similarly sized and located apartments at similar times of the year (not high season). Therefore, I was expecting a high level of quality of furnishings and presentation, which I didn't think was offered. For example, the balcony furniture was quite old and had definitely seen better days, as had the mattress in the master bedroom, which sagged on both sides. The cleaniness was less than perfect - crumbs in one of the cupboards, dust on the sockets & behind the bed for example. The towels smelled as though they had only been refreshed and were quite musty after only one use. I rewashed them at 90'C, then they were OK. This property was a third more expensive than the other properties, and so I had higher expectations. I wouldn't stay again as the property didn't feel value for money to me, despite the location.

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