Bed And Breakfasts With Hot Tubs In Launceston

Reviews

What our customers say about their holidays

• Beatriz - Verified booking

  Property was falsely advertised as having Wi-Fi.

  Additionally, when we got to the property, there was an eco-toilet, which was not mentioned in the advertisement – it’s standard to mention this feature, and we had ruled out other options because they had an eco-toilet. The property’s kitchen was not clean to an appropriate standard – there were crumbs across the surface, sticky rice in the chopping board and the utensils were not properly clean. I have coeliac disease, and any trace of gluten makes me violently ill, so this was a big concern for me. There were cobwebs across the property, demonstrating a lack of maintenance and cleanliness. On the day, we got contacted by Sue (the owner) to let us know the previous guest had broken the blind in the bedroom. She stated her husband was not able to fix it, but her son would come by later on to fix it – when we got to the property, it had not been fixed, which meant we had no privacy inside the hut. The other side to the privacy issue was that the property advertisement was misleading in that it used language emphasizing the privacy of the garden and hot tub, including tactical angles on the pictures, when in reality, there’s another hut right across from it, so every time you’re outside at the same time there’s essentially no privacy. The blind in the bathroom was also not working properly. This trip was meant to be a relaxing experience to enjoy my birthday, and it just turned into a nightmare. I refused to spend my birthday in such a place, and we contacted Sykes Cottages exposing all the issues encountered. They took responsibility for the false advertisement of the Wi-Fi and refunded us the booking fee - £42. They did not take responsibility for anything else and suggested we went back to the hut so the owners could attempt to make things right. We refused to go back and in hindsight my instinct was correct. I looked at reviews on Google of their campsite Pattacott Farm Glamping and Camping (where the hut is located), and there were multiple 1 star reviews alluding to police presence, knives, and domestic abuse between the owners. I wish I had checked these reviews beforehand. Funnily enough, Sue messaged me saying they had never had any issues before - if you look for those reviews, you will see it's simply not true. According to Sykes Cottages, Sue refuses to offer compensation even though we only used 1 out of 3 nights (out of necessity, otherwise we wouldn't even have stayed the 1st night), so we lost £311 for absolutely nothing.

  Read more less >

• Lucy - Verified booking

  The property is beautiful, very well equipped, very clean and a lovely welcome pack.

  Directions were clear and easy to find. The property itself is perfect, my only criticism is the outside space and hot tub. Nowhere in the description did it mention the hot tub was wood fired, and there were not any pictures of the hot tub on the website (this had since changed as I have checked), therefore we were not prepared for this. Upon arrival, the hot tub was not lit, there were no instructions on how to use it, so we were a bit clueless. Eventually got through to the staff on site, who said "oh did you not receive the PDF instructions", no we did not. So he lit it, and we had to wait 4 hours until it was warm enough to use! I was then told they supply two bags of wood, after then it is £5 a bag, again this is not mentioned anywhere on the website, so this wasn't ideal for us. It was a lot.of effort to keep the tub warm enough to use for the week, and there is no way of regulating the temperature of even a thermometer to see what the temperature is, so.then it was the other extreme and it was too hot for my children to use, I could barely put my foot in it. This was the largest negative point for us, it was not easy to use, cost us a lot in wood for the week, and was actually rather stressful to manage, instead of relaxing to use. There was no filter on the tub, the water was filthy after 3 days, the staff came on our last day and added a filter and chemicals, but we had finished by then. This would.put us off coming back, which is a shame as the property itself is so beautiful. The garden is not suitable for small dogs. Although there is a wire fence around, my dog could get through some gaps, and also got her head caught in the wire. I checked before booking how secure the garden is so this was a bit disappointing too. If you have a large dog it would be perfect. Lots of woody area with animal holes dug out, again my small dog got stuck a few times. This meant we couldn't just let her out in the garden, we had to keep her on her lead or stay with us the whole time. Beautiful garden generally, but just not suitable for a small dog. The shop and pub are not really walking distance away, the lanes are very narrow and not suitable for children and dogs. The farm ship 3 miles away is lovely, but is on a main road so again you can't walk, worth a visit though. All in all we had a lovely week, would I recommend? Yes, as long as you don't need a hot tub all the time or a secure garden. Beautiful property couldn't fault that.

  Read more less >

• Suzy - Verified booking

  Had a lovely stay at Penlaurel.

  Very comfy and plenty of space to relax, cook, or enjoy the lounges in. Also a nice welcome of bubbly & chocs. The garden was large but due to some wet weather I found some flagstones very slippery underfoot. I kept my dog on his stretchy lead as parts of the garden seemed less secure for my dog and animals were entering overnight and toileting. However the garden is so big, my dog still had plenty of space to play in. The hot tub was large and welcome after a day of walking and exploring Cornwall. The hot tub is set back in amongst trees and shrubs, which was nice and private. But as the light fades in autumn we found there was not enough garden light to clearly see the entrance to the hot tub and tripped against steps partially hidden by an overgrown bush on the first night. Defo grab a torch from the property or use the one on your phone if going into the hot tub during the evenings. A garden broom would be useful so visitors can sweep away fern leaves etc away from the hot tub as we tracked some back into the house. On the last morning I found the neighbours gardener in our garden using an electric saw at height chopping down tree branches, with our side gate open. Thankfully my dog was on his lead, or he would’ve run straight out of the gate. The bloke didn’t seem remotely concerned with his behaviour and I had to quite firmly tell him to leave and shut the gate. He hadn’t even knocked at the property to ask if it was ok to come into the garden. I was fuming. I would recommend a lock for the gate to prevent another near miss. Overall we had a fantastic time, in this beautiful property. It is well located for visits to Tintagel, Bude, Padstow, Bodwin moors to name a few. I would recommend.

  Read more less >

• Alex - Verified booking

  The actual house itself is lovely apart from the cellar door underneath the front living room under the rug.

  There were several issues that we were extremely disappointed in that really took the shine off our trip given the amount we paid for the week. The kids were very excited about the hottub but it was surrounded by large bushes preventing any natural light getting through, our kids were too scared to stay in after 10 minutes. The garden had an extremely rusty bench that only had 3 legs that was both dangerous (giving we have young children) as well as being an eye sore. The bbq was tiny and filthy so not fit for use. The garden was full of sharp leaf holly bushes that injured both our kids and dogs on a daily basis. There were several weeds/nettles across the garden which was generally unkept. Another dangerous point is that the angle of the driveway was about 45oC from the road facing downhill, we had several near misses when reversing out into a very busy road linking local towns. I also attempted to walk our dogs on a daily basis prior to going out for the day but the country roads by the house are very narrow with no pavements with cars often driving at 60mph. Unless you’re willing to drive there are no places within a reasonable and safe walking distance. Overall, whilst the house was nice, we do feel we overpaid considerably for our trip on reflection, which is a first for us having used Sykes for years… I had pictures to back up all of our claims including the hot tub and bench but there doesn’t appear to be an upload option.

  Read more less >

• Zehra - Verified booking

  This cottage is simply wonderful!

  It has absolutely everything you need, to make an enjoyable stay. The hot tub is very nice and in an enclosed veranda It looks out to the most beautiful garden, I have ever seen! Inside the cottage, my favourite room is the front room, the decor, very much to my taste and the ambiance is just so relaxing!!! The study area, perfect for reading the odd book or playing a board game (not that we used this room, to be honest.) The dining room, very spacious and perfect to host everyone for a family meal!! The kitchen and utility room, again, very well catered for and very much to my taste! Out of all the places I have stayed, I have never felt so at home and I really mean that. There is a cosy little hideaway, which lets in lots of sun or perfect for listening to the rain too!!! It also has a PS4 for any of those gamers out there....... There are three very large bedrooms, all with I think, king size beds. One bedroom has ensuite and there is a family bathroom for the other two bedrooms, the bath is to die for! Again, all rooms decorated and furnished with such style. The bear theme around the house really does make this cottage and the bear at the top of the stairs is simply beautiful. I love this house and will be back, just not sure when, with all the madness in the world at the moment! Thank you very much for a lovely stay and for the Presecco and chocolates, what a lovely touch!

  Read more less >