Holiday Cottages In Port Isaac

Reviews

What our customers say about their holidays

• Maggie - Verified booking

  Although Cloam Cottage is perfectly placed in Port Isaac there are a few problems - some can be dealt with, some cannot.

  There were only two of us and it felt cramped in the living room - I don't see how 4 people would fare there. The seagull-proof large black bin bag took several emails, and one personal visit before it arrived on day 6. not nice having a bin bag full of rubbish sitting in the kitchen. The owners clearly don't care about its visitors as there are no instructions for anything and no 'help' booklet - usually provided in rental properties. A larger TV would be much appreciated as the one currently in situ is not much bigger than a laptop. The kitchen really needs a little TLC - broken cupboards, broken salad drawer in small fridge - easy to cut your hand on. We could also not find anywhere - other than the tiny fridge - to put our own food. On arrival - late Saturday afternoon - we found half a toilet roll in the downstairs shower room - surely a pack of 4 is not beyond the wit of man! All these problems are easy to remedy. those that are. not are: the stairs are very steep and quite dangerous - there should be a warning for old and very young prospective guests; the noise from the pubs' fan is loud, so having the windows or door open is almost impossible. The lack of an outside space means that if the weather is bad, you will be stuck in a very small internal living room - the photos on the website make it look far bigger than it is. Also the view from the living room, and indeed the two bedrooms, is the brick wall of the pub, only feet away - no sea view here! The only thing to be done about these problems is to highlight them on the website. Positive points, location near to the harbour, the designated parking space at the Old School House, two bedrooms are good, although the one with the double bed has no space to get around the bed, so not really suitable for older people. Having said this, Port Isaac is lovely and near to many great places to visit. I will go back to the village, just not in this cottage.

  Read more less >

• Amanda - Verified booking

  Nice big property with amenities.

  Everything we needed, including lovely linen and towels. I was very glad to see these are now provided. Good location and nice to have a garden. Parking difficult on driveway due to raised kerb and driveway ledge - when we tried to park on this to keep the cul-de-sac clear, the car grounded on the driveway and so had to park on the road. Neighbours were very understanding and accepting thankfully. There is confusion with regard to information for this property - Sykes Cottages give different details to the John Bray holiday let company, who also appear to look after the property e.g. whether there is linen/ towels available and the time of departure on the final day i.e. Sykes state 9.30am and information in the Cottage from Bray states 9.00am. Information needs to be made consistent to avoid worry and confusion; I was worried the time prior to our holiday and journey down as to whether we would arrive and there would be no linen provided due to the confused information. We would also comment that we had felt the Sykes 9.30 departure was early and so even more suprised to see the Bray information stating a 9.00am departure. This is a very early departure for the final day; we rent holiday accommodation frequently and the departure time is usually a far more reasonable 10.00am. The information states this is to meet Covid regulations, but we do feel this is no longer a valid reasoning. Pre-covid procedures for cleaning should have been at a standard where a 10.00 am departure and 4.00pm arrival is adequate time for property preparation.

  Read more less >

• Amanda - Verified booking

  Nice big property with amenities.

  Everything we needed, including lovely linen and towels. I was very glad to see these are now provided. Good location and nice to have a garden. Parking difficult on driveway due to raised kerb and driveway ledge - when we tried to park on this to keep the cul-de-sac clear, the car grounded on the driveway and so had to park on the road. Neighbours were very understanding and accepting thankfully. There is confusion with regard to information for this property - Sykes Cottages give different details to the John Bray holiday let company, who also appear to look after the property e.g. whether there is linen/ towels available and the time of departure on the final day i.e. Sykes state 9.30am and information in the Cottage from Bray states 9.00am. Information needs to be made consistent to avoid worry and confusion; I was worried the time prior to our holiday and journey down as to whether we would arrive and there would be no linen provided due to the confused information. We would also comment that we had felt the Sykes 9.30 departure was early and so even more suprised to see the Bray information stating a 9.00am departure. This is a very early departure for the final day; we rent holiday accommodation frequently and the departure time is usually a far more reasonable 10.00am. The information states this is to meet Covid regulations, but we do feel this is no longer a valid reasoning. Pre-covid procedures for cleaning should have been at a standard where a 10.00 am departure and 4.00pm arrival is adequate time for property preparation.

  Read more less >

• Helen - Verified booking

  Unfortunately, we felt very disappointed with the stay and left after 5 nights in the property, having paid for 7.

  We drove 7hours to get to the property and having stayed in many local self-catering homes within Port Issac, found it a shame that a welcome package was not offered, as all of the other properties we had stayed in offered one, that were also self-catering. On arrival, we were shocked to find that the cul-de-sac, the property dwelled within, was not as aesthetically pleasing, as we'd been led to believe and realised now, this is why you cannot see pictures of the front of the property. For us, it felt like a set of caravan esc homes than many other homes listed within the area. For the extremely high cost to rent the property for a week (July), we were not informed that this particular cul-de-sac housed a large collection of seagulls, which are protected animals. Thus realising during our stay that they housed themselves on the roof of the property. The noise of the constant squawk (day and night) along with the movement on the roof meant we managed very little sleep and therefore decided to vacate the property earlier than we had planned. Not forgetting, your car will be destroyed by the seagulls excrement. Positives for this property are that it has been done up well inside by the owner and was mostly clean throughout. The car parking space was small and directly outside the property, meaning that you saw your car outside the front windows but this did not bother us as much as the seagulls did. We therefore would not recommend this property and would not stay ourselves in this property again.

  Read more less >

• Peter - Verified booking

  The cottage is very well fitted out and has good facilities - especially if it is for two people visiting.

  It is decorated to a very high standard. Its position makes access to the centre of Port Isaac very easy. Parking is not that easy unless you have a very small car. Some thoughts for improvements: a recycling bin in the kitchen - There is only one bin, which means that everything goes into it. Whilst there is a recycling bin outside, it makes life too difficult to separate and keep piles of rubbish in the kitchen ; Despite there being comments on the listing previously about the lack of information with regards the heating and water heating, there is still no information available. When we were on our break, it was cold and we needed to turn heating on and up. This proved very frustrating. Also, the hot water tank is quite small, especially if there were four people staying in the cottage ; No Cafetière - This would be a useful addition ; The time of access and departure does make it quite frustrating. Only being allowed into the cottage at 4 o’clock on the day of booking means that you cannot make best use of the facilities and area. And having to leave at 9 am makes it a very rushed departure. Given that these conditions were probably brought in during Covid, as a holiday management team, you should look at these timings. We would not book a cottage again with such restrictive access. Thank you.

  Read more less >