Bed And Breakfasts With Hot Tubs In St. Ives

Reviews

What our customers say about their holidays

• Ion - Verified booking

  We had a really lovely stay at Tresco bungalow.

  The property, views, location and facilities were excellent. It was very well equiped and had everthing we needed. The only issues we encountered were upon arrival at the Bungalow the description of how to access the property from the car park, (there was no mention of a car park) was not clear and as we arrived in the dark proved something of an issue, and no mention of any steps that you had to access from the car park. The emergency number was not helpful as you had to go through a number of options and then leave a message and someone would get back to you. Not helpful I feel if you need immediate assistance. We eventually found the main entrance which is located up some stairs on a public walkway uphill behind the Bungalow. The Bungalow does have a garden next to it which is gated which would eliminate the need to use the steps but apparently is no longer in use for guests, and I therefore feel is an issue if you have a lot of luggage or mobility issues. I did mention to Sykes that the description was not accurate, which they agreed and said they would update it. I unfortunately left an item behind which has now been returned safely but that proved a bit of nightmare as there was knowone you could speak to directly. All the numbers I tried only had options to book as a guest or rent for as an owner. You have to go through either of these options and you are then transferred, you cannot telephone customer services direct it is a digital service only. I telephoned many times to chase it up and spoke to at least 10 poeple on different occasions, having to wait at least 20 mins on each occasion having to repeat the same conversation, and then put on hold each time as they then had to contact the Carbis bay office before eventually it was sorted. It was so long winded. They stated the housekeeper had serviced the property the day we left and would have no reason to go back to the property until the next occupants left, so I had know way of knowing for over a week whether my property had been found by the housekeeper. I do feel having someone closer at hand to deal with immediate issues would be beneficial, and unfortunately would make me reluctant to book a property with Sykes again without this.

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• Kyle - Verified booking

  Hi, family of 2 adults and 2 children.

  We really enjoyed our stay. The house is in a great location as you well know. All of the goods inside are excellent quality but the main thing that lets the property down is the bifold doors. They have been misused and unfortunately are so hard to open we didn’t bother most of the time. These would really need replacing. As the property is rented out many people are not educated on how to open and close them properly and they damage the rubber gaskets at the bottom. That’s exactly what has happened here and the tracks are rusty so they don’t even slide anymore. There are doors that would be better suited to this and I would be happy to explain if you did ever consider changing them. Other than this we would definitely recommend the property and even consider returning in the future.

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• David And Paula - Verified booking

  Amazing views and a spacious property with all we needed.

  The hot tub was much appreciated as was the log burner, though the house was warm with good heating. The beds were comfortable and it was good to have the facilities of the utility room too. The walk down to the beach and Tate gallery was easy -also back though it is of course a steep hill! Walking down into the facilities of the town was also easy through the small streets. There weren't lots of seats in the sitting room close to the decking but we moved some from one of the bedrooms so we could all sit comfortably during our stay. It was a brilliant holiday and place to stay. (Small niggle : the dinner plates are too large for the dishwasher and it wasn't possible to move the top rack up any further. Small but irritating as we ended up washing them up!)

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• Amy - Verified booking

  We really loved our stay.

  The place was clean, modern and well laid out. It was well equipped and even the kitchen has everything you need and plenty of it. We had a few issues which were resolved very quickly and the staff we spoke to were very polite and helpful. There was plenty of space in and out of the property. Prefect location to st Ives town and nearby Carbis bay. If you don’t mind walking as it is very hilly both places on the way back but definitely worth it. If not it’s only a 2 minute drive and I think there is a bus stop just up the road. Also the nearby supermarket is very useful too. All of our guests loved their stay and would definitely be going again. To top it all the views were breathtaking.

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• Mary - Verified booking

  The check in and check out times actually make the holiday more like 6days not 7 days.

  The crockery needs checking for the correct quantities, only 4 mugs for example. The ventilator in the upstairs bathroom needs attention. We were hoping to stay an additional 3 nights but the charge was only £1.00 less than a full week. The property appeared on the website to be be available. We would have happily paid the pro rate weekly rate. There were only 2 of us and there would have been no additional cleaning, linen etc, disappointing. The property is in a fabulous position for views as well as easy access to the beach and walking opportunities and has the bonus of the hot tub. The parking is less than ideal but manageable but the bigger cars get it could prove an issue.

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